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DoubleTree by Hilton Hotel Wilmington

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Traveller (34)
Room & Suite (34)
Dining (10)
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Overview
  • Excellent51%
  • Very good27%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“cookies”(68 reviews)
“double tree”(51 reviews)
“front desk”(86 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Wilmington
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Wilmington
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (735)
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Traveller rating
347
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49
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347
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49
22
Show reviews that mention
All reviewscookiesdouble treefront deskconcord pikewedding partyroom was cleandoubletree by hiltonnice hotelbusiness tripthe hotel staffhotel roomconvenient locationbreakfast buffetenjoyed my staynice staylongwood gardenswilmington area
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1 - 5 of 715 reviews
Reviewed 3 days ago

The location is good, but the facility in general is not good. Definitely not what I expect from the Hilton brand. One of the beds in the room kept the blankets from someone else that previously slept there. Not very clean and poorly maintained facility....More

Review collected in partnership with DoubleTree by Hilton
Thank vic2rgp
Response from Francisco L, Front Office Manager at DoubleTree by Hilton Hotel WilmingtonResponded 2 days ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

My friend and I were in the hotel for a half marathon. The rooms were large and very clean. The front desk ladies were very helpful and extremely nice to deal with. They have a complementary shuttle that will take you within 5 miles of...More

Thank Hurlbut
Response from Briana H, Guest Relations Manager at DoubleTree by Hilton Hotel WilmingtonResponded 3 weeks ago

I’d like to sincerely thank you for taking the time to provide us with insight on your stay. Here at the Double Tree, your satisfaction is our first priority. We are delighted that we were able to provide you with excellent service. Thank you for...More

Reviewed 1 week ago

I have stayed at this hotel on numerous occasions. It is very consistent in what it has to offer. Our beds on this particular trip were extremely comfortable. The bathroom could have been a bit cleaner. The internet connection was spotty. The staff was helpful....More

Review collected in partnership with DoubleTree by Hilton
Thank christinaab2017
Response from Francisco L, Front Office Manager at DoubleTree by Hilton Hotel WilmingtonResponded 4 days ago

Thank you for saying with us at the DoubleTree by Hilton Wilmington. We greatly appreciate the feedback that you have provided regarding the cleanliness and the internet connection. We will work towards better ourselves for your future stays!

Reviewed 1 week ago via mobile

I enjoyed my stay here. The staff was good. The room was very comfortable. I ate at the bar and the menu wasn’t the best selection but the food was good and the bartender was kind. Also very convenient parking!More

Thank tlh1224
Response from Francisco L, Front Office Manager at DoubleTree by Hilton Hotel WilmingtonResponded 1 week ago

Thank you for staying with us here at the DoubleTree by Hilton Wilmington. We are glad that you found your room comfortable and would like to apologize regarding the selection of our restaurant. We would love to get some more specific feedback regarding the selection...More

Reviewed 1 week ago

Checkin was easy, and the front desk staff was generally pleasant. The main concern came when there was a fire alarm early on the morning of May 16. There were several people in the fitness center and we could see the lights flashing but not...More

Review collected in partnership with DoubleTree by Hilton
Thank Karyn S
Response from Francisco L, Front Office Manager at DoubleTree by Hilton Hotel WilmingtonResponded 1 week ago

We would like to sincerely apologize for the fire alarm that went off. As per fire code regulation the alarm sounded, only on the floor below and above the incident location, prompting the message to evacuate. As per regulation the alarm was silenced once the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Shuttle Bus Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 125 - USD 217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Wilmington
#3 Family Hotel in Wilmington
#6 Romantic Hotel in Wilmington
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 125 - USD 217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Wilmington
#3 Family Hotel in Wilmington
#6 Romantic Hotel in Wilmington
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (34)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Charlie D
11 January 2018|
AnswerShow all 2 answers
Response from Brian B | Reviewed this property |
Service dogs are permitted, unfortunately pets are not.
0
Votes
Sarah H
3 January 2018|
Answer
Response from Paddalia | Property representative |
you can send your note to ILGCP_GM which will go to the GM and he can direct your inquiry
0
Votes
Room Tips
"away from the elevators"
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"rooms at the back of the hotel are very quiet (no traffic noise)"
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"Be sure and ask for the delicious cookies that they offer complimentary at the front desk."
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"We stayed in an end of the hall corner room which is to close to the next room entrance door"
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