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This hotel provided service I have not seen in quite some time. Travis W. went above and beyond to accommodate our needs after we checked in late at night due to leaving another hotel that was unable to meet our accessibility needs. Semi and Daisey...More
Response from Alexandra S, General Manager at Four Points by Sheraton NewarkResponded 6 days ago
Thank you for choosing our hotel for your recent stay. We greatly appreciate your feedback and kind words regarding our team. I will be sure to pass your review along to the staff. We take pride in what we do and this is...More
Small restaurant in bar area, very comfortable! Nice selection of beers. Cook is amazing. Burger was cooked thru and not raw! Order how you like. Prices are reasonable $6-$12. Good options on menu. Joe and Sabrina were awesome hosts in the bar/restaurant!
During an overnight stay in the Christiana DE area, we stayed at the Sheraton Four Points Hotel. We found it to be clean, reasonably priced and conveniently located off the major highways and close to shopping areas. The hotel also has a bar and serves...More
If i could rate this hotel a 0 I WOULD! We were there for a wedding party. I tried calling about my room for 2 weeks and no one would return our call. They insisted breakfast was not included even though we showed them THEIR...More
Thank Ashley G
Response from Alexandra S, General Manager at Four Points by Sheraton NewarkResponded 3 weeks ago
Dear Ashley G,
Please accept my sincere apologies for the experience you had to endure through your stay. I understand how frustrating it must have been for you.
I looked further into the situation and discovered that there was a major misunderstanding at the time...More
Spent one night on our way home from vaca. Room was clean, beds were comfortable, and the AC worked amazingly well. We were right by the elevator, and we heard every conversation of everyone who walked by. There were no trash bags in the trashcans,...More
Thank Holly C
Response from Alexandra S, General Manager at Four Points by Sheraton NewarkResponded 19 July 2018
Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding our rooms.
Please accept our apologies regarding your experience at the bar. It is very disappointing to see that your Welcome experience was not up to our standards....More