Customer Satisfaction should be at its best. Rooms were clean, Front desk was very customer friendly. the location was perfect when visiting and/or having someone at the hospital that you need to visit.
Great room, lots of space, sofa, chair, desk, king-sized bed, large bathroom, good shower, microwave, fridge, coffee in-room and in the lobby and cookies too. Nice view of woods out of our room. The day was very rainy when we checked in so it was a pleasant surprise to find…
I stayed here last year after learning that my usual haunts were booked up. Computer doesn't work. Manager is a boorish grump. Pricier than most places in Newark. Over- all, not worth it.Better places are across the street to the left: Quality Inn, Marriott Crossroads.
When we entered the hotel we were pleasantly greeted by the staff. Check in was easy and we went to our room. The hallway on our floor had several ceiling tiles missing, and another couple stained. I originally thought nothing of this because we had recent weather and thought…
This hotel would have gotten a higher rating from me based on my first room. The room given to me due to my Handicap was POOR. Reason.. The shower curtain was too short allowing water to flow out on the floor. The pull out was Hard to sleep on and it was right up against the…
"upstairs maybe better, but there may not be a lift"
"ground floor at the back overlooking the woods"
"3 and 4 floor are all right"
"Back side upper floor"
"You will probably be happier with a room facing the back of the hotel."