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Quality Inn & Suites Skyways New Castle

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85 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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New Castle
Reviewed 2 weeks ago

We tried to get a room because this hotel was within two miles of our home. We lost power during the ice and sleet storm on the 14th, for more than 24 hours. We were cold and needed a warm place to sleep, but because we had a small dog all of a sudden there were no rooms available. Parking...

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Helpful?
Thank SRSDMS
Michele G, Manager at Quality Inn & Suites Skyways New Castle, responded to this review

I apologize for our inability to provide a room for you. We are a Pet-friendly hotel and do have pet-friendly rooms. Unfortunately, due to the storm we were completely sold out of all rooms for 2 days. We most certainly would have accommodated you, if we had the rooms available.

Philadelphia, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 6 June 2016

The staff where very nice, look like it was newly decorated very clean and bright. Love the new look for dressers. The pool was clean just the right temperature love the hot tub. They had coffee and tea available all day.

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Helpful?
Thank btanjugne
About Hotel's Favourite Review
Dartmouth, Nova Scotia, Canada
Reviewed 4 weeks ago

Our GPS led us to a non-existent motel on North Dupont so we looked for an alternative and saw the Quality Inn sign. Paid a little more as a walk-in than price offered by Expedia but it was worth it. Two comfortable double beds, nice size TV, tub with built-in friction pad, usual coffee service as well as fridge and...

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Helpful?
Thank Roly M
Reviewed 21 January 2017 via mobile

While visiting We noticed that although at first he seemed nice and friendly, Frank the breakfast room employee had a very perverted side to him. He would ramble on sexual comments to female visitors and also at times made very rude comments and curse words. At one time he actually scratched the seat of a chair a female just got...

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Helpful?
Thank Katie T
Michele G, Director of Operations at Quality Inn & Suites Skyways New Castle, responded to this review

Please read your direct messages. I have reached out to you providing a direct contact phone number to the Corporate Offices. We would like to discuss this situation with you. These claims are serious and must be addressed. It is imperative that you contact me so that I can ensure we handle appropriately.

Baltimore, Maryland
Reviewed 9 January 2017

This hotel is old and in disrepair. There was dust on all of the surfaces and the bathroom had hair all over it. The bathroom ceiling was peeling from a previous repair. For a few bucks more you can stay at a decent place.. Also it snowed earlier the day of check in and the next morning the parking lot...

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Helpful?
Thank proptravels
Baltimore, Maryland
Reviewed 24 December 2016

The suite in building 5 (yes there are 5 different buildings on the property) was very nice, well appointed, clean and comfortable. The office was very nice as well as the grounds and court yard. We missed breakfast, but it looked like a typical hotel breakfast. Little confused about the hotel staff though. While they seemed very nice, 3 different...

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Helpful?
Thank BZKHAB
Washington DC, District of Columbia
Reviewed 7 November 2016

Firstly, the staff at the breakfast and the folks who clean the room are really nice and friendly. The airport has standard rooms and suites. The breakfast is a regular breakfast with waffles, eggs, sausage etc.....The rooms are dated but surely you can comfortably stay without any issues. NO smoke smell in the non-smoking rooms. Microwave and fridge worked.

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Helpful?
Thank V J
Michele G, Manager at Quality Inn & Suites Skyways New Castle, responded to this review

We are very pleased that you enjoyed your stay with us. Our staff is top notch, they work very hard to ensure the hotel and our guest are well taken care of and we are extremely delighted their hard work was evident to you. We look forward to seeing you again and providing you with the best Quality has to...

Reviewed 23 August 2016 via mobile

I stay here often it's convenient close to everything and clean definitely my place to go for Bussines or Pleasure, being close to the highway and shopping malls helps with all I need to do and the best TAX FREE, must visit tanger outlets about 1:15 mins but worth the trip

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Helpful?
Thank Carlos P
Sacramento, California
Reviewed 29 July 2016 via mobile

We stayed at this motel for two nights, and although it has some very good points, and we are comfortable here; it could be improved. The price is good, breakfast is included, and we have both a frig and a microwave in our room. Room for improvement: the light in the vanity area takes about twenty minutes to turn on,...

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Helpful?
Thank Terri H
Jersey City, New Jersey
Reviewed 13 June 2016 via mobile

Title pretty much says it all. Beds looked poorly made and we decided not to stay at all due to the wonder as to whether the beds were actually clean. If you are looking for somewhere to stay with a measure of feeling secure, this isn't it. When I went to check out I was greeted by 'Sup man.' No...

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Helpful?
Thank Ffrayrn

25 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We offer both standard, exterior rooms (many with microwave and refrigerator) and executive, interior suites with separate living room from bedroom. Many amenities are available such as free continental breakfast, free high-speed internet, on site 24 hour fitness facility, and coin-operated guest laundry. Located in our Guest Registration office we have a business center,24 hour coffee and tea station and gift shop. Pet-friendly rooms are available in designated rooms. Handicapped equipped suite rooms are also available ... more   less 

Additional Information about Quality Inn & Suites Skyways New Castle

Address: 147 N. Dupont Hwy., New Castle, DE 19720
Region: United States > Delaware > New Castle
Price Range: $77 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Skyways New Castle 2.5*
Number of rooms: 139
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Also Known As:
Quality Inn New Castle
New Castle Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites Skyways New Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breajfast is in Building 3 of 5 buildings.”
 of 5 bubbles RolyM_13, 26 Feb 2017 | Read review
“The rooms in the "hotel" buildings appear to be better appointed. The small suites are worth the few extra dollars.”
 of 5 bubbles BZKHAB, 23 Dec 2016 | Read review
“Easy accessible to your room off the elevator.”
 of 5 bubbles btanjugne, 5 Jun 2016 | Read review
“The suites were the only rooms in a secured building. For a regular room, there is no security at all.”
 of 5 bubbles dianamm31, 23 Aug 2015 | Read review
“Pick a room the you can park next to.”
 of 5 bubbles Sussex_County_Hiker, 26 Jul 2015 | Read review
5 of 5