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Sheraton Wilmington South

TripAdvisorUSD 211*
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GreenLeadersGold level
02/04/2017 03/04/2017
1 room 2 adults 0 children
USD 211*
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Sheraton Wilmington South
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335 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Wilmington South
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Showing 331: English reviews
Pa
Reviewed 19 November 2015

For instance, the suite advertises a refrigerator in the room....it was the smallest frig I have ever seen. You could not even stand up a drink on any of the shelves. Putting a bottle of wine in there or a leftover styrofoam container was nearly impossible. It is basically useless. The bathroom was HUGE yet laid out really poorly. The...

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Helpful?
Thank BeasleyKRB
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for sharing your experience with us. I am sorry to learn of the inconveniences that you are reporting from your stay. I apologize that you the overall layout and design did not work for you. I was glad to see our team being noted for providing good service. I hope future visits to our hotel will leave a...

Seattle, Washington
Reviewed 18 November 2015

I got to my room and it had a bad smell. It looked like someone else had been in the room before me or the housekeeper did a bad job. I went to complain at the front desk and someone else was complaining about their room smelling bad. I asked for someone to try to freshen up the room while...

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Helpful?
Thank Tommy S
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for taking time to review our hotel. I am sorry to learn of your experiences while here, please know these are not the typical experiences of our valued guests. Please reach out to me if you would like to discuss these incidents further, I do want you to feel better about our property. Please contact me directly at;...

Sellersville, Pennsylvania
Reviewed 13 November 2015 via mobile

Stayed with my family for one night. It was really busy and their was a lot of noise but that didn't bother me. The front desk staff was friendly and I had no issues with checking in. Got to the room with my family and the beds were simply tiny. If they were a queen, I must have gained some...

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Helpful?
Thank D2L4LT
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for taking time to review our property! I am sorry to learn that you experienced a few concerns while on property. I was happy to read your comments on our “friendly staff”; we take great pride in taking care of our guests! We hope future visits are even better, see you again soon! - William C.

Florida
Reviewed 11 November 2015 via mobile

Nice Hotel, staff were very friendly and helpful. The hotel was clean, comfortable and very quiet. Very typical of what you expect from Sheraton. I didn't like the parking situation, I imagine if it's very cold/ rainy it would be a miserable trip from your car to the inside of the building. Also didn't like breakfast(buffet,expensive) . ...why don't all...

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Helpful?
Thank vague_1
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for taking time to review our property! I am glad to learn that you enjoyed our hotel and appreciate your comments regarding our friendly and helpful staff. We hope that you visit us again soon. Thank you again for staying with us! - William C.

Hamilton Nj
Reviewed 22 October 2015 via mobile

My husband & I checked into the hotel & met by a very nice young desk clerk. He gave us our key & we went up to Room 306...my husband put the card key in, it opened but security bar was on...he called to people inside & they said they have a late c/o of 4:00. It was 4:00! Down...

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Helpful?
Thank Gra S
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you very much for taking the time to review our property. We appreciate your comments regarding the “beauty”, the size and “calming colors” of our guest rooms! I do apology for the mix-up during your check-in and any problems that you experienced with the HVAC system in your room. I do hope your travels bring you our way again,...

Reviewed 14 October 2015 via mobile

We've stayed at this hotel many times before with no problem. We go just to relax and get away from our every day norm. Love the spacious suites, bathrooms, and comfy beds. Front desk is always friendly and courteous. The hotel can get noisy at times due to events, but that is to be expected. As of late, there seems...

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Helpful?
Thank Marisa H
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you very much for taking the time to review our property. Your input and feedback is very important to us as we always want our guests to have a great experience. It is disappointing to read your comments, on your experiences and our hospitality. Please know that service and cleanliness are our top priorities. I sincerely apologize that your...

Hammonton, NJ
Reviewed 9 October 2015

I have stayed multiple times at this hotel. I truly find it to be Comfortable, Convenient, and Friendly. I stay there while taking my son to the FireFly Festival in Dover. This hotel is conveniently located. It is a short ride to the highway that takes us to Dover. The rooms are large with a bedroom and a sitting room...

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Helpful?
Thank rickn32058
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for choosing our hotel and for the “fabulous” review. Our staff was very excited to read your comments. We are happy that you enjoyed your stay and are looking forward to having you again as our guest (hopefully before June 2016). - William C.

New Hope
Reviewed 2 October 2015

OMG!! Read previous review and booked my team in here to attend a nearby conference. Big mistake. Rooms were ordinary, and certainly not Sheraton standard. Wasps were busy building a nest just outside our window. Carpet still contained dirt. Reception was very polite and accommodating if you arrived in a suit, but if you arrived in jeans (one of my...

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Helpful?
1Thank Janis M
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for taking the time to share your feedback. I am sorry to learn of your experiences during your stay. I hope you give us a chance again on a future visit; I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond...

Hudson, New Hampshire
Reviewed 28 September 2015

We stayed here while going to Philadelphia. This is a great place to stay if you are going to Philadelphia as it is only about 30-35 minutes from the city. The check-in and checkout process was very quick. The Continental Breakfast was good too. The room was very clean and they kept it clean for our entire stay. The location...

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Helpful?
Thank Bob D
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for the great review! I am very pleased to hear that our staff made a difference. Our entire team is happy to hear that you enjoyed your stay with us! We look forward to many happy return trips! - William C.

Bel Air, Maryland, Usa
Reviewed 21 September 2015

The hotel is clean, staff was friendly. Rooms are very typical Sheraton type rooms, in that they could be at many of their locations (this isn't a bad thing, just doesn't stand out). The location is right off the highway, but in the middle of a field area with nothing right around it. If you are looking for a place...

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Helpful?
Thank Matt D
William C, Front Office Manager at Sheraton Wilmington South, responded to this review

Thank you for the Great Review! Yes, we are nestled right off of Interstate 95, while our location is not ideal for foot traffic, our location does make for easy and quick access to dining, attractions and shopping! (And did you know we have Complimentary Shuttle service for transportation within a five mile radius of the hotel? Available: Monday-Friday 7am...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Wilmington South Hotel is near I-95 and Newark, Delaware. Our hotel has 143 guest suites; an indoor pool; and 9,000sq ft of meeting/event space, complemented by a gorgeous outdoor terrace. ... more   less 

Additional Information about Sheraton Wilmington South

Address: 365 Airport Rd, New Castle, DE 19720-1007
Region: United States > Delaware > New Castle
Price Range: $136 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Wilmington South 4*
Number of rooms: 192
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Wilmington South staff and other travellers.
2 questions
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Buffalo, New York
over a year ago

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Questions? Get answers from Sheraton Wilmington South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the side away from the highway and at the far ed of the corridor.”
 of 5 bubbles HelenS963, 7 Mar 2017 | Read review
“They all seem to be OK”
 of 5 bubbles travelerell, 2 Jan 2017 | Read review
“It is your standard Sheraton Hotel”
 of 5 bubbles Jeeptimetrav, 24 Nov 2016 | Read review
“Unless you like white noise to go to sleep ask for a room without an always-on bathroom fan”
 of 5 bubbles FF710, 18 Nov 2016 | Read review
“Suites are always a plus.”
 of 5 bubbles chanelg4, 9 Nov 2016 | Read review
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USD 211*
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Prices are for 1 room, 2 adults
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