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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
All reviewsjunior suitefront deskordered room serviceclub leveloff the highwayan upgradenice lobbyvery nice hotelliving roomlight sleeperearly checkgreat roombed was very comfortablehotel staffhotel restaurantstaying at this hotelwilmington area
Upon entering the lobby was full and bustling. The desk staff was friendly and attentive. I did like the feature that requires use of your room key to operate the elevator. It made me feel more secure. I was impressed at that point. The room,...More
Thank jenroberts510
Response from Cedric B, Guest Relations Manager at Sheraton Wilmington SouthResponded 22 November 2017
Dear jenroberts510,
Thank you for your review of your recent stay at our hotel. Your feedback is pertinent to us as we look to continuously grow in hospitality. I am happy to hear the desk staff was friendly and attentive to your needs. The safety...More
First of all, the staff was friendly. The breakfast crew had a very large company staying there the couple days we were there. With that said service was about as bad as it could be. I was shocked when I came down 15 minutes before...More
1 Thank doncoldwater
Response from Cedric B, Guest Relations Manager at Sheraton Wilmington SouthResponded 22 November 2017
Dear doncoldwater,
Thank you for your review of your recent stay at our hotel. Your feedback is valuable to us and will help us to deliver exceptional guest services. I'm delighted to hear the staff was friendly. Our restaurant staff believes in, and holds a...More
I had a room on the top floor and did not have any issues with noise. The hotel is right next to the highway, but I don’t recall hearing any traffic noise. The staff was friendly and accommodating. The beds and pillows were very comfortable....More
Thank anfdiva25
Response from Cedric B, Guest Relations Manager at Sheraton Wilmington SouthResponded 14 November 2017
Dear Valued Guest,
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room...More
At check in I was disappointed that the accommodations reserved were not available. Reserved junior suite as part of a soccer group, ended up with a double. Rooms were clean, hotel was clean, morning breakfast was plentiful. The good stops there. Nothing else around this...More
Thank Soccercupcake
Response from Cedric B, Guest Relations Manager at Sheraton Wilmington SouthResponded 16 November 2017
Dear Soccercupcake,
Thank you for your review of your recent stay at our hotel. Your feedback is instrumental to the success of our hotel as we strive to excel in customer service. I sincerely apologize that we were not able to fulfill your accommodations and...More
Currently staying in this property, apparently someone is playing music in the parking lot as if there is a block party going on and guest services will not send security outside to deal with the issue.....it’s almost 1:00am. Rooms smell old food is very average....More
Thank CareyBailey
Response from Cedric B, Guest Relations Manager at Sheraton Wilmington SouthResponded 16 November 2017
Dear CareyBailey,
Thank you for your review of our hotel. Your feedback is highly valuable and will help us in providing exceptional customer service. The sleep quality and comfort ability of our guests is top priority to us. We have been in cooperation with the...More
Response from Dustin R | Property representative |
Hi Donna D,
Thank you for you inquiry. Our property has complimentary self-parking centrally located on all sides of the building. Our accessible parking in particular can be found along the front side of the main entrance... More
Hi Donna D,
Thank you for you inquiry. Our property has complimentary self-parking centrally located on all sides of the building. Our accessible parking in particular can be found along the front side of the main entrance, along with additional spots along side of the building facing I-95. In regards to our guest rooms having refrigerators and microwaves, all of our Junior and Deluxe Suites have both amenities located inside of the wet bar within the guest room. if you have any additional questions, please do not hesitate to contact us directly at the hotel or you may reach out to me personally at 302-544-6803.
Yours in hospitality,
Dustin
Response from Dustin R | Property representative |
Hello Erik W, we have a hot tub in our indoor swimming area for all of our guests to enjoy. In addition, if you reserve one of our Deluxe Suites, we have hot tubs in each one of them as well. We hope to see you for any... More
Hello Erik W, we have a hot tub in our indoor swimming area for all of our guests to enjoy. In addition, if you reserve one of our Deluxe Suites, we have hot tubs in each one of them as well. We hope to see you for any future travel plans you have in the Wilmington area.
