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Clarion Hotel - The Belle

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Clarion Hotel - The Belle
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148 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Reviewed 13 February 2017 via mobile

Really surprised this day in time and the hotel has no wifi they have it, but can't get it to work. I was greeted rudely at check in. I'm from the south and pretty sure they don't know southern hospitality! My list of complaints aren't worth listing all of them!

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Thank Curt L
Chambersburg, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 28 July 2016

Our entire softball team stayed here and everyone was happy. Courtyard to socialize, great breakfast, friendly staff. I will definitely use this hotel again if the situation arises! My compliments to the entire staff!

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Thank Jeff S
About Hotel's Favourite Review
Holderness, New Hampshire
Reviewed 29 December 2016

On our most recent journey south we decided to get out of the traffic snarl on US 95. The Clarion was located right off the highway. With our discount it cost us $75 for the night. We ate at the hotel restaurant and with the 15% discount the meal was affordable. The hotel could be a little cleaner and the...

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Thank hogie52
New Jersey
Reviewed 26 October 2016 via mobile

My husband and I attended a masquerade ball given by Gentlemen of Distinction of Wilmington, De. The hotel itself was clean, very nice and classy. The ballroom was tastefully decorated. The food was scrumptious and bar had great cocktails. If you are looking for a nice place to have an affair check out this establishment.

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Thank magnoliaNewJersey
Florida
Reviewed 1 October 2016

My daughter checked in to this hotel but discovered that her car had been burglarized within minutes. She experienced difficulty in locking her room door too. frightened, she left the hotel immediately to go elsewhere. I called Choice 3 times to report the situation but was shuttled around by their "service" reps, put on hold indefinitely, and failed to get...

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Thank Tartan34
Reviewed 27 September 2016

All the good ingredients of "hospitality" was displayed by the staff at Clarion Hotel - The Belle. It was such a pleasure after hours of car traveling to be greeted and checked in with no problems. Bobby was at the Front Desk and exhibited all the positive professionalism to be acknowledged. Even my brief stop in the Gift Shop was...

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1Thank Mary B
North, VA
Reviewed 23 September 2016 via mobile

Decent value for the money. We needed a stop on the way to Long Island. Convenient location right near the Delaware Memorial Bridge, decent room, very friendly staff. They need to spend money on maintenance (one lamp was broken, no stopper in sink). Not a big deal, but with a bit of love this place could get better reviews. Breakfast...

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Thank TIC09
Wilmington, Delaware
Reviewed 19 September 2016 via mobile

During check-in, I had expected to have my name reserved for a double bed room. Instead, i was charged for a King Bed room made to fit 4 people... The front desk claimed he didn't know what happened to my reservation but that's all they had available. Then after i was complete with signing paper work, the employee "Bobby "...

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Thank Kashmir S
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Please allow me to apologize. I have our Front Office Manager reviewing your reservation, as well as the lack of professionalism that you experienced. Please feel free to contact me directly, should you be traveling in our area, as I would like to handle your reservations personally. Sincerely, Paul Rada General Manager

Brookline, New Hampshire
Reviewed 27 August 2016 via mobile

For 100 bucks, and the ratings I saw, I expected more. The gate to the pool was broken. My door knob to my room was broken. Could not slide the shower door. All the doors needed paint. The scrambled eggs were weird. Coffee cups too small. The best part was the waitstaff and hostess in the breakfast dining room because...

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Thank Gale T
Reviewed 21 August 2016 via mobile

It sure feels like a scam. I tried to check in at 1:30 and was informed check in was at 3:00. I new that but I drove all night and was tired. I was informed the hotel was full and my room 116 was not clean. I said no problem. Just cancel my stay I'll look somewhere else. I was...

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Thank Keith E
BelleGM, General Manager at Clarion Hotel - The Belle, responded to this review

Please allow me to apologize that your reserved room was not ready upon your arrival. We do have a 24 hour cancellation policy and we do have a 3pm check-in time, which can generate a small fee, should we have a room ready and you wish to check in earlier than that, as it creates additional time in the room....

31 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Step into a gracious world of Southern Hospitality, with an ideal blend of modern elegance and classic charm. All rooms offer LCD HD TV's, Microwave, refrigerator, Coffee Maker, Hair Dryer, Iron & Board, MP3 Clock/Radio. Augusta Grille Restaurant and Lounge on premise,. Meeting and Ballroom space. ... more   less 

Additional Information about Clarion Hotel - The Belle

Address: 1612 N Dupont Hwy, New Castle, DE 19720-1904
Region: United States > Delaware > New Castle
Price Range: $114 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel - The Belle 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
New Castle Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel - The Belle staff and other travellers.
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Questions? Get answers from Clarion Hotel - The Belle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inspect the dor lock and parking visibility before settling in.”
Tartan34, 1 Oct 2016 | Read review
“elevator loud in morning”
tcb2014, 12 Jul 2016 | Read review
“Second floor was quiet.”
js77ed, 14 Jun 2016 | Read review
“back (cemetery) side, upstairs (nobody dancing on your ceiling)”
Ridgeback73, 1 Jun 2016 | Read review
“Rooms opposite side from the Interstate traffic are quieter.”
headvoicew, 26 May 2016 | Read review
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