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Hilton Garden Inn Dover

Booking.comUSD 125*
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#3 of 20 Hotels in Dover
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 130*
USD 125*
USD 130*
USD 125*
USD 130*
USD 126*
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Hilton Garden Inn Dover
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529 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Dover
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Showing 526: English reviews
Westchester County, New York, United States
Reviewed 1 September 2016

We had the most wonderful hotel experience at Hilton Garden Inn, in Dover Delaware. Front desk staff was very accommodating and kind. They made my family feel as if it were our home away from home. Especially, Ms. Theresa who had the most bubbly personality that could make any smirk into a smile. She just knows what to say. The...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sharisse C
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

I'm so pleased to hear you were able to rest easy with us! Our team works hard to ensure each guest experiences the best in service, cleanliness and our product offerings. Theresa leads our team with guest recognition. She loves helping guests and it shows every day in comments such as yours. Thank you for recognizing her and the kudos...

Boston, Massachusetts
Reviewed 30 August 2016

Chose this hotel for location on way to Virginia Beach and the value at only 20,000 Hilton Hhonors points for a Sat night stay. The indoor pool and hot tub was much appreciated after a long drive... everything was very clean. Front desk staff were friendly.

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Helpful?
Thank toxicblue
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

Our Hilton Garden Inn is the perfect stopping place when traveling to Virginia Beach or to DE beaches. Our rates are always competitive and we offer a made to order breakfast for a reasonable fee, indoor pool and hot tub, full service bar and restaurant, and fantastic staff here to take care of everything! We are also located less than...

Gibbsboro, New Jersey
Reviewed 28 August 2016

This building needs renovation. The food needs needs to improve. The place needs to be more family friendly. The servers need to be more knowledgeable about the food. Dinner needs to be more family friendly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 447vincento
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

Thank you for your comments regarding our restaurant. Our hotel meets and exceeds Hilton Garden Inn Brand Standards, including 4 selections for our children's menu. We do provide highchairs and boosters, but like all HGI properties, the dining area is also our breakfast area. We are always looking for ways to improve our product and service and I will be...

Richmond, United States
Reviewed 27 August 2016

This hotel is a step down from most HGI. The bathrooms are not appointed in the usual manor and this hotel was dated. I had a very poor experience with dinner, which is a shame because there is not that much competition in the area. Bad service and poorly cooked food. I travel all the time and rarely complain, but...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jerry H
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

I'm sorry your experience wasn't up to par. Our public areas have been renovated in the past 4 months and we are preparing to renovate our guest rooms this winter. Our restaurant just implemented a new menu and our Chef is working side by side with our cooks to ensure consistency and tastiness! I do hope you will try us...

Reviewed 23 August 2016

I recently stayed at the Hilton Garden Inn, and did so with apprehension after reading some of the Trip Advisor reviews. Did we stay at the same place? I found this hotel to be just wonderful. The lobby is welcoming with plenty of seating areas. The meeting room was spacious, the hotel room a great size with great furnishings, and...

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Helpful?
Thank Dutch397
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

We are pleased to be in the Top 3 hotels in Dover on Trip Advisor and have been awarded a Certificate of Excellence by them as well. I regret any reviews where we may have fallen short in our efforts and I can assure you we take all reviews to heart and immediately rectify any issues reported. Our lobby has...

Round Hill, Virginia
Reviewed 23 August 2016

It has been a couple of years since my last stay at this Garden Inn. It proved to be a very pleasant stay. We enjoyed dinner at the hotel restaurant which is off the lobby with the ability to watch other guests coming and going. If you are seeking an intimate place for dinner this is not it. However if...

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Helpful?
Thank KinRoundHill
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

Welcome back to Our Garden! As of last year, we are under new ownership/management and I'm pleased to hear you had another enjoyable experience. From our lobby to guest rooms, pool to breakfast area, each department is dedicated to ensuring the best stay possible. Our lobby has recently been renovated and we will be renovating our guest rooms this winter...

Gillette, United States
Reviewed 23 August 2016

The hotel property is top knotch. Staff is knowledgeable and efficient. Everything is clean with greeat detail to the needs of hotel guests. The breakfast staff in the restaurant are professional and know how to treat hotel guests. Afton, Sean, Ty, Channel and Sidney took VERY good care of me and my family along with 10 other family member guests.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lawrence B
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

Thank you for being a Top notch guest and providing a review for your stay with us! We work hard to ensure every guest is taken care of and I share all Trip Advisor comments with our entire team in continual training to better our hotel. I will be sure to personally follow up with the team members you mentioned...

Bridgewater, New Jersey
Reviewed 19 August 2016 via mobile

The only reason giving I am even rating this hotel 2 stars is because the room was relatively clean upon arrival. This is the hotel I have stayed in on business. I have been here on business for 5 days... and in the five days no one came to change my towels, make my bed or provide toiletries. I ran...

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Helpful?
Thank Erin T
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

Thank you for your comments. We strive to proved the best cleanliness and service and welcome all feedback in our efforts to continually improve. I see you stayed in our hotel 3 nights, so your room would have been cleaned twice while here. The Room Attendants that cleaned your room each day are 2 of our best. In checking the...

Reviewed 18 August 2016 via mobile

This Hilton is conveniently located close to Dover Downs. The staff is friendly and accommodating. The rooms were spacious, clean and most of all comfortable. The continental/made to order eggs/hot breakfast was awesome as well.

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Helpful?
Thank Marla P
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

Our location right off US 1 and 13 makes us an ideal starting point for your Dover travels. Going to Dover Downs? The casino operates a complimentary hotel shuttle to and from the casino on Friday and Saturday nights. I'm pleased you found our hotel accommodating and friendly. Our team works hard to provide the best in service and accomodations....

Reviewed 17 August 2016 via mobile

I have stayed here once or twice per month for the last three years while on business. The hotel rooms are definitely in need of an upgrade so I am glad that to hear that that is in the plans. I wouldn't stay here every month if I wasn't pleased overall but it seems like there are little things that...

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Helpful?
Thank Tom F
Clifford W, General Manager at Hilton Garden Inn Dover, responded to this review

Thank you for sharing your experience with others. I'm sorry we seem to be missing out on some details. We have made a 100% staffing change in our Housekeeping department and are working with them each day to ensure we provide the best accommodations including service and cleanliness that we are known for. Our guest rooms will be renovated later...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Hilton Garden Inn Dover

Address: 1706 N Dupont Hwy, Dover, DE 19901-2219
Region: United States > Delaware > Dover
Price Range: $126 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dover 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hilton Garden Inn Dover Hotel Dover
Hotel Style:
#1 Business Hotel in Dover
#4 Romantic Hotel in Dover
#5 Family Hotel in Dover
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dover staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Dover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from room 204, next to the elevator.”
DeckDad, 14 Mar 2017 | Read review
“First floor opposite pool is quiet.”
LynnetteS_13, 8 Mar 2017 | Read review
“We just loved the king suite.”
726PattyJean, 2 Mar 2017 | Read review
“Upper level no connected room. Bring your own shower mat.”
CoyoteWolf, 18 Feb 2017 | Read review
“the hotel is set back off the main road and has trees in the back, all the rooms are quiet”
U6961AFandrewc, 1 Nov 2016 | Read review
5 of 5
Booking.com
USD 125* /night
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TripAdvisorUSD 125
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Prices are for 1 room, 2 adults
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