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Mainstay Suites Dover

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#9 of 20 Hotels in Dover
Certificate of Excellence
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1 room 2 adults 0 children
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Mainstay Suites Dover
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143 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Camden Wyoming
Reviewed 10 May 2016

This was a nice clean hotel. Was very quiet rooms, very clean. Lot of parking, well lit, NO PETS, NO SMOKING anywhere at hotel. Staff was very polite and helpful, knew where everything was, and gave great directions to get us where we needed to go.

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1Thank John K
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

First, I'd like to thank you very much for sharing such positive feedback with us and other travellers. Your feedback helps us to improve our services. I'm happy to know that our staff was able to assist you with any concerns you had and provided great customer service. I hope that you will stay with us again in the future....

Wash DC
Reviewed 15 April 2016

I revisited this hotel on my birthday 4/8-4/10 and the place hasn't change its still great. If you stay you won't get a comp breakfast , you will get a real breakfast such as sausage ,eggs, potatoes , waffles and its great. You just go back to your room and enjoy. The hotel is in a area where you wouldn't...

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2Thank bigmamaDC
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 4 April 2016 via mobile

We spent one night at this hotel. It was clean and people at the front desk were nice. Reasonable price. There are a big refrigerator and kitchenette in our room which might be really convenient if we stay there longer. Only negative comment is we were freezing through the night. There was only thin covers on the bed, no blanket...

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2Thank angie827
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Dear Valued Guest, I very much appreciate you choosing to stay with us during your visit to the Dover area. I'm happy to know that you enjoyed your visit and even happier that you took the time to complete an online survey. I want to apologize for the fact that the temperature of your suite wasn't pleasing and that there...

Lancaster, PA
Reviewed 13 February 2016

I keep coming back to MainStay, not just for the clean and comfortable room, but because of the staff. To name a few, Sandy, Tabitha, Anita, Latoya, the housekeepers, the breakfast attendant, and a gentleman at the front desk. EVERYONE I came into contact with treated my family and I with OUTSTANDING customer service. I have stayed many times before...

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2Thank HeatherInLancasterPA
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your positive and very detailed feedback! I have shared it with our team. Your survey responses will serve as encouragement to all of our staff to "keep up the good work". Thank you again for sharing...

Wyoming, Delaware
Reviewed 26 January 2016

This is one of the best hotels I have stayed at. The staff is so friendly they make you feel like family. Everyone went out of their way to be helpful & wanted to make sure you were comfortable. We went there because of a snow storm & we were surprised at how well staffed they were. (Several employees stayed...

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1Thank Cindy G
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you very much for taking the time to share your feedback with us and other travelers regarding your recent stay. I am delighted to know that you enjoyed our family oriented atmosphere and that you were provide with excellent service. We are always happy to make our guests feel at home. We hope that you will stay again in...

Wash DC
Reviewed 5 January 2016

I love the customer service. I arrived on New Years Eve and by my surprise the hotel was very clean. The rooms were excellent and the breakfast was great. I will be staying there every time I visit Dover Delaware. Everybody should stay there because I payed only $89 for 2 queen beds smoking.

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1Thank bigmamaDC
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Augusta, Georgia
Reviewed 17 November 2015

I am a high tier member of both Hilton and Marriott brands. This is way off course for me to stay at a Choice Brand but due to my client paying for the room I was obliged to stay at mainstay. I was pleasantly surprised. The hotel was very clean. The room was big (I had a king Suite Room...

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4Thank kjay67
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Sao Paulo, SP
Reviewed 21 October 2015

Upon arrival we met with the Assistant General Manager Mrs Tabhita. Kind person, and super professional. Who arranged our room the best way possible. After we know the Assistant General Manager Mrs Anita, a professional person, and kind too. Both with a positive energy, every time they found us.(Breakfast,lobby,etc) Two unbelievable persons Well let the hotel: Im stay 5 nights....

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Helpful?
Thank GELCJR
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete an online survey regarding your stay with us. I am very happy to know that you enjoyed your visit. I have shared your comments with our front desk staff and they were ecstatic to hear your kind words of praise. I hope that you will choose to stay with us again in...

lagos, nigeria
Reviewed 11 September 2015

Excellent long term stay hotel for family. Environment is quiet, people are friendly. The hotel had the best breakfast option ever. The free breakfast hall was packed full daily. Boiled and scrambled Eggs, toast, bacon, fruit cocktail, loads of bagels to chose from, waffles, potatoes, yogurts, sausages, the list is endless. The rooms were clean, enough towels, big flat screen...

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Thank joysoap
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete an online survey regarding your recent stay with us. On behalf of our entire staff we want to say thank you for sharing such positive feedback. I am delighted to know that you and your family enjoyed your long term stay with us and that you were able to experience our amenities....

Smithland, Kentucky
Reviewed 9 September 2015

The place is clean, the employees at the front desk were friendly. It was fine for a one night stay, but I wouldn't want to stay very long. The mattress was soft and thin, the pillows were very small and the walls were thin. It's also a pet-friendly hotel, and our neighbors across the hall had a very noisy, yappy...

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Helpful?
Thank Kgardner120
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Make MainStay Suites your home away from home! Whether in town for a day or a month, a business traveler or leisure traveler, we have accommodations! Located centrally between the International Airport of Philadelphia, Washington, DC, and BWI Airport any commute is within minutes. Amenities include free deluxe breakfast, indoor pool, complimentary wired/wireless internet, fitness center and business center. Suites include a full size fridge, microwave, dishwasher, 2-burner cook-top, and sleeper sofas.Local attractions include the Air Mobility And Command Museum, Dover Downs Casino, the Monster Mile, historic museums, beaches, Tanger Outlets and plenty more. We are a repeat Gold Award winning hotel for excellent customer service!!!!! ... more   less 

Additional Information about Mainstay Suites Dover

Address: 201 Stover Blvd, Hwy 113 & Puncheon Run, Dover, DE 19901
Region: United States > Delaware > Dover
Price Range: $104 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mainstay Suites Dover 2.5*
Number of rooms: 92
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Hotel Style:
#2 Family Hotel in Dover
#4 Business Hotel in Dover
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Questions & Answers

Questions? Get answers from Mainstay Suites Dover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check floor plan, personal preference is away from elevators. But even they were quiet.”
 of 5 bubbles , 7 Sep 2016 | Read review
“Every time I have stayed the rooms were all great!”
 of 5 bubbles HeatherInLancasterPA, 13 Feb 2016 | Read review
“Away for a bunch of noise”
 of 5 bubbles bigmamaDC, 4 Jan 2016 | Read review
“Top floor assures no walking around above you and offers the best views.”
 of 5 bubbles kjay67, 16 Nov 2015 | Read review
“Choose an upper floor”
 of 5 bubbles lola91king, 17 Aug 2015 | Read review
5 of 5