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Certificate of Excellence
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All reviewspool and hot tubbest westernsbreakfast bartexas roadhousefitness roomstay there againthird flooreasy accesshot breakfastroom keydesk staffvery nice hoteloff the highwayparking lota great stayyogurtgreat room
Off the freeway but worth the short drive. Bed and pillows were comfortable. Safe area. Clean. Breakfast was great- full breakfast with great choices of yogurt! Staff were friendly and accommodating. Would recommend this hotel to a friend.
Thank LRen05
Response from Robert A, Manager at Best Western Plus Newark/Christiana InnResponded yesterday
Good morning LReno05,
I'm glad to hear you had a pleasant stay with us. Thank you so much for your feedback about the breakfast, staff and the beds.
We hope to see you again soon!
While looking for an overnight on our trip to New York I checked many, many hotels along the Route we would take from which was along the Eastern Shore using the Chesapeake Bay Bridge Tunnel. The Best Western in Smyrna looked reasonable but we picked...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Claudia M
Response from Robert A, General Manager at Best Western Plus Newark/Christiana InnResponded 30 August 2017
Good morning Claudia M.,
Thank you for your exceptional feedback. We appreciate you taking the time to share your experience with us. We look forward to seeing you again if stay in the area.
Enjoy the rest of your week!
Overall everything went fine for us except the heater noise was incredibly loud. We woke up a few times during the night because of it. In order to prevent it from triggering too often we ended up lowering the room temperature, and thus had a...More
Thank Olivier D
Response from Robert A, Manager at Best Western Plus Newark/Christiana InnResponded yesterday
Good morning Mr. Olivier D.,
We apologize for the inconvenience. We appreciate your feedback and we measures have been taken to resolve the concern.
I know this isn’t a 5 Star hotel but there are certain things that shouldn’t be too much to ask. The free breakfast is a nice perk but the breakfast area doesn’t get cleaned at all during breakfast. There were trash cans over flowing and...More
Thank Eric H
Response from Robert A, Manager at Best Western Plus Newark/Christiana InnResponded yesterday
Good morning Eric H.,
Thank you for your feedback. I do apologize that your stay was less than desirable and we are taking actions to improve the concerns mentioned above.
I arrived for Friday-Sunday as a business trip. My sista and I truly were surprised and elated to have been given a “free upgrade” to a SUITE...the room and hospitality of all the staff were awesome..
Thank PhEnOmOnE
Response from Robert A, General Manager at Best Western Plus Newark/Christiana InnResponded 2 weeks ago
Good afternoon PhEnOmOne,
Thank you for taking the time to share with us your experience! We appreciate your feedback and it's always a pleasure to upgrade our Best Western Reward members due to their loyalty to our brand.
Have a great day!
Response from Jaybay302 | Reviewed this property |
The pool is an indoor pool & is open all year round to my knowledge. They also have a jacuzzi next to the pool which is really nice & comfortable. The staff are great there.
Response from Robert A | Property representative |
Unfortunately we do not offer shuttle services. Like the other travelers stated we are in Delaware and the airport is a few hours away. Perhaps you booked the wrong hotel. We are closer to the Philadelphia Airport about 45... More
Unfortunately we do not offer shuttle services. Like the other travelers stated we are in Delaware and the airport is a few hours away. Perhaps you booked the wrong hotel. We are closer to the Philadelphia Airport about 45 minutes to a hour.