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Doubletree by Hilton Hotel Hartford - Bradley Airport

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531 Reviews from our TripAdvisor Community

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Showing 526: English reviews
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East Greenwich, Rhode Island
Reviewed 3 days ago NEWvia mobile

We stayed here because we had an early flight out of BDL. Very close to the airport. Friendly staff. Comfortable accommodations. Convenient shuttle to the airport in the morning. Fair price. Would highly recommend for anyone with an early morning flight.

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Helpful?
Thank Sheila L
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you so much for recommending us Sheila! Much appreciated! Johan Liebenberg

Shelton, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Very comfortable and accommodated late check in and the shuttle was able to pick us up quickly since it was a long day with flight delays, etc. Staff was friendly especially the very personable manager at check out was extra nice and pleasant.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael L
About Hotel's Favourite Review
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Michael, Thank you so much for the nice review! We hope to see you again very soon! Johan Liebenberg

Reviewed 1 week ago via mobile

We had a terrible experience. We tried to order room service but they would never pick up the phone. I had to go down and ask for the food in person. They charged like three different room service fees too, incredibly expensive and mediocre food. And when the food finally arrived they did not even bring cutlery or ketchup for...

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Helpful?
Thank Cristina B
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Christina, I am so sorry to hear that you didn't have a great experience with room service while visiting us. I will be sure to share this with our food and beverage team. Also, someone will be in touch soon to make this right. Apologetically, Johan Liebenberg

Herndon, United States
Reviewed 3 weeks ago

Exceptional place. both quality and value for money. The staff were exceptionally friendly and accommodating and made the checkin and checkout simple. We will stay with this hotel every time we travel through Bradley International Airport.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Leonard B
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Great news! Thanks for the positive feedback, we look forward to your next visit! Johan Liebenberg

Newton, NJ
Reviewed 4 weeks ago

Convenience has been the reason for our past (and future) stays here, but convenience isn't enough for returning in future which we plan on doing. Rates are very fair, room size and cleanliness are very good and staff are friendly and responsive. Breakfast was enjoyable, with fresh fruit, a buffet table and cooked to order egg dishes. We were told...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank traveler47NJ
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you so much for your detailed review, much appreciated. We look forward to being of service in the near future! Until then, Johan Liebenberg

Reviewed 4 weeks ago

The hotel itself is OK, kind of bland and non-descript. The bathrooms are ridiculously small but otherwise, it is no different from most chain hotels. What set this experience apart in a negative way were two poor service experiences, one at the very beginning and one at the end. We waited out in the cold for the hotel shuttle for...

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Helpful?
Thank Clay G
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Clay G, I am very sorry for the inconveniences suffered while visiting our hotel. I will share your comments with my team in order to improve our service. Also, I don't have your phone number but if you give us a call I will be more than happy to reimburse you for the cab ride. All the best, Johan...

Montpelier
Reviewed 20 March 2017

I have stayed here many of time Nice hotel, staff member needs some training and Never was asked a upgrade. Room looked old and had a slight smell to it. The restaurant is great and there staff is very personable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank T520RDbrianp
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you very much for your feedback. We hope to see you again in the near future. Johan Liebenberg

Lewiston, Maine
Reviewed 19 March 2017 via mobile

Clean, quiet and right off the airport road. On site bar/restaurant cozy with plenty of wall mounted TV's to catch all the March Madness games. Bar staff friendly and fast. Food was good. Room clean and newly remodeled. Pool clean and comfortable. Check-in was fast and staff helpful.

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2Thank JenGen
Big Lake, Minnesota
Reviewed 14 March 2017

I am a Hilton Diamond member and stay in the area several times a year. Fortunately, availability has been tough at this hotel and I've been forced to stay at other nearby properties. I finally got a room at this property and I wasn't exactly impressed. Front desk was fine, but I was "processed" as a guest with no acknowledgement...

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Helpful?
Thank Jonathan F
Chris G, Front Office Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Jonathan, Thank you for taking the time to share your experience about your recent stay at our hotel. As an HHonors Diamond member you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

Columbia, South Carolina
Reviewed 7 March 2017

The service and the staff were very helpful and welcoming. I did have an unpleasant experience with the quality of the room service food and would suggest that you not order the signature dish (ribeye) but overall the hotel was comfortable, clean and convenient

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank csc1986mr
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you very much for your kind review! We look forward to being of service again in the near future. Until then.... Johan Liebenberg

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Doubletree Hotel Bradley International Airport is situated in the North Central region of Connecticut, approximately a mile from Bradley International Airport. Local attractions include the Big E, Hartford Civic Center, Mark Twain House, New England Air Museum, Six Flags New England, and the Springfield Civic Center. Hotel amenities include multilingual staff, laundry/valet service, baggage storage, gift shop, luggage hold, safe deposit box, room service, business center, fax/photocopy service, fitness room, and pool. Onsite dining is available at our hotel near Bradley Airport at the Shade Grill, while drinks can be had at the Shade Bar. Guest rooms feature irons, ironing boards, coffeemakers, hairdryers, cable TVs, in-room movies, web mail, Nintendo video games, dual-line telephones, voicemail, and high-speed Internet access. ... more   less 

Additional Information about Doubletree by Hilton Hotel Hartford - Bradley Airport

Address: 16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
Region: United States > Connecticut > Windsor Locks
Price Range: $188 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Hartford - Bradley Airport 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Doubletree Bradley International Airport
Doubletree Windsor Locks
Windsor Locks Doubletree
Hotel Style:
#7 Business Hotel in Windsor Locks
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Questions & Answers

Questions? Get answers from Doubletree by Hilton Hotel Hartford - Bradley Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inspect your room for faults before moving in.”
  • Close-up of water leak
  • Celing rapid water leak from room 529
  • Water leak on the table in just 5 minutes after wiping it clean.
  • Water leak on the table in just 5 minutes after wiping it clean.
shom786, 28 Nov 2016 | Read review
“Get a corner room on a high floor to minimize noise”
michaelcF244XD, 21 Oct 2016 | Read review
“I stayed on 4th floor, no traffic noise,”
charliePalmCoast, 3 Oct 2016 | Read review
“stay away from elevator and stairwells...very quiet in mid section”
cmfairygodmother, 6 Jul 2016 | Read review
“Plug your sink and bathtub at night or else you will be awoken by a nasty smell during the night.”
853santiagob, 30 Jun 2016 | Read review
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