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Doubletree by Hilton Hotel Hartford - Bradley Airport

Doubletree.comUSD 194*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 194*
USD 194*
USD 194*
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Doubletree by Hilton Hotel Hartford - Bradley Airport
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537 Reviews from our TripAdvisor Community

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Showing 532: English reviews
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RI
Reviewed yesterday NEW

Clean and comfortable. Pool and gym were nice. Bar area was also nice, had a comfortable area for lounging. Did not eat there. Lack of continental breakfast and micro/fridge in room was disappointing.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank savvyRI
Rockingham, Vermont
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This the place I stay for early flights out. Room is comfortable, ahi tuna is great and I can park my car. Service is excellent and they take very good care of me. All the service staff were very helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank susan s
About Hotel's Favourite Review
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you very much for the positive review and rating Susan. We look forward to your next visit. Johan Liebenberg

Lancaster, PA, United States
Reviewed 6 days ago NEW

I have always rated this hotel very high - but they have lost some key staff and the service has suffered. To be fair, the renovations are beautiful, the rooms are clean and comfortable - but staff attitudes are poor and sub-par service in the breakfast area is prevalent. Our group had maintenance issues, restaurant disappointment, and a botched reservation....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 668stephana
Chris G, Front Office Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your response. Your feedback will continuously help us to improve our product. I appreciate that you enjoyed our renovations. I apologize that you found the staff attitude and service below standard. Your feedback will be shared to ensure that any existing issues are addressed. We look forward to welcoming you back in the future and showing you...

Gilbertsville, Pennsylvania
Reviewed 1 week ago via mobile

Arrival was very nice Jason greeted us and passed us on to John who was excellent! Customers service was defiantly an upgrade with John's knowledge and making us feel welcome. Thank you John! Hotel was newly renovated the lobby and hallways were beautiful. The room was ok (a little on the warm side at night) the temp couldn't fully be...

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Helpful?
Thank 694janice
Chris G, Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your feedback. I appreciate your recognition of Jason and John. I apologize that the internet connection and breakfast quality were not up to standard. I have shared your concerns with the appropriate departments so that we may better improve our product. We look forward to welcoming you back in the future.

Salt Lake City, Utah
Reviewed 3 weeks ago

It was not bad, however the one day I had to sleep in I had someone from the hotel staff enter my room at 8am. then the front desk staff was trying to charge me $2.50 for water that I was told was "complimentary"

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank W9192CK
Chris G, Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your feedback. I apologize for the disturbance you experienced at 8am. This information will be shared with our housekeeping department to help prevent this kind of issue in the future. In regard to the water, two complimentary bottles are provided at check in for our HHonors members. Additional waters do carry an additional charge. I hope this...

Pennsylvania
Reviewed 3 weeks ago

Had a business function with about 100 people attending. The staff and all support individuals were extremely helpful, caring and courteous to all of our participants who were attending the Conference or staying at the hotel. This is the 3nd year we have been there and will return next year!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank mikeom
East Greenwich, Rhode Island
Reviewed 5 weeks ago via mobile

We stayed here because we had an early flight out of BDL. Very close to the airport. Friendly staff. Comfortable accommodations. Convenient shuttle to the airport in the morning. Fair price. Would highly recommend for anyone with an early morning flight.

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Helpful?
Thank Sheila L
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you so much for recommending us Sheila! Much appreciated! Johan Liebenberg

Reviewed 17 April 2017 via mobile

We had a terrible experience. We tried to order room service but they would never pick up the phone. I had to go down and ask for the food in person. They charged like three different room service fees too, incredibly expensive and mediocre food. And when the food finally arrived they did not even bring cutlery or ketchup for...

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Helpful?
Thank Cristina B
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Christina, I am so sorry to hear that you didn't have a great experience with room service while visiting us. I will be sure to share this with our food and beverage team. Also, someone will be in touch soon to make this right. Apologetically, Johan Liebenberg

Shelton, Connecticut
Reviewed 10 April 2017

Very comfortable and accommodated late check in and the shuttle was able to pick us up quickly since it was a long day with flight delays, etc. Staff was friendly especially the very personable manager at check out was extra nice and pleasant.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Michael L
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Dear Michael, Thank you so much for the nice review! We hope to see you again very soon! Johan Liebenberg

Herndon, United States
Reviewed 6 April 2017

Exceptional place. both quality and value for money. The staff were exceptionally friendly and accommodating and made the checkin and checkout simple. We will stay with this hotel every time we travel through Bradley International Airport.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Leonard B
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Great news! Thanks for the positive feedback, we look forward to your next visit! Johan Liebenberg

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Doubletree Hotel Bradley International Airport is situated in the North Central region of Connecticut, approximately a mile from Bradley International Airport. Local attractions include the Big E, Hartford Civic Center, Mark Twain House, New England Air Museum, Six Flags New England, and the Springfield Civic Center. Hotel amenities include multilingual staff, laundry/valet service, baggage storage, gift shop, luggage hold, safe deposit box, room service, business center, fax/photocopy service, fitness room, and pool. Onsite dining is available at our hotel near Bradley Airport at the Shade Grill, while drinks can be had at the Shade Bar. Guest rooms feature irons, ironing boards, coffeemakers, hairdryers, cable TVs, in-room movies, web mail, Nintendo video games, dual-line telephones, voicemail, and high-speed Internet access. ... more   less 

Additional Information about Doubletree by Hilton Hotel Hartford - Bradley Airport

Address: 16 Ella Grasso Tpke, Windsor Locks, CT 06096-1015
Region: United States > Connecticut > Windsor Locks
Price Range: $192 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Hartford - Bradley Airport 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Doubletree Bradley International Airport
Doubletree Windsor Locks
Windsor Locks Doubletree
Hotel Style:
#7 Business Hotel in Windsor Locks
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Questions & Answers

Questions? Get answers from Doubletree by Hilton Hotel Hartford - Bradley Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inspect your room for faults before moving in.”
  • Close-up of water leak
  • Celing rapid water leak from room 529
  • Water leak on the table in just 5 minutes after wiping it clean.
  • Water leak on the table in just 5 minutes after wiping it clean.
shom786, 28 Nov 2016 | Read review
“Get a corner room on a high floor to minimize noise”
michaelcF244XD, 21 Oct 2016 | Read review
“I stayed on 4th floor, no traffic noise,”
charliePalmCoast, 3 Oct 2016 | Read review
“stay away from elevator and stairwells...very quiet in mid section”
cmfairygodmother, 6 Jul 2016 | Read review
“Plug your sink and bathtub at night or else you will be awoken by a nasty smell during the night.”
853santiagob, 30 Jun 2016 | Read review
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Prices are for 1 room, 2 adults
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