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SpringHill Suites Hartford Airport/Windsor Locks

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SpringHill Suites Hartford Airport\/Windsor Locks
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251 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Atlanta, Georgia
Reviewed 2 days ago NEWvia mobile

It is nice that this hotel is near airport for those late night arrivals or early departures. They do offer shuttle service. There is a couple 24 hr restaurants near by if your in on a late flight. I would have given them a five star but I had a problem on checkin. We are a Marriott Platinum Premier member...

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Helpful?
Thank Jim S
Management response:

Dear Jim S, Once again my sincerest appreciation that you notified me, and allowed us to work with you to have this teachable moment with our Guest Service Team. We really do strive everyday to make each guest experience a memorable one. Thank you for being a Marriott Rewards Platinum Premier Member, and for being our guest- without you we...

Shelburne Falls
Reviewed 1 week ago

Check-in was very fast & efficient. 24 coffee & tea right off of lobby. Room very clean, bed comfortable. Farther from the airport than most of the hotels but still very close. Breakfast had a good selection of hot and cold items and was sufficient for my husband and I before leaving on our trip. Would definitely stay here again...

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Helpful?
Thank deborahf766
Gail C, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to write this review. We are so happy to see that you enjoyed our hotel. Our complimentary hot breakfast buffet is very popular and it is great that you were able to stay and enjoy it! We hope to see you again very soon.

Hickory Creek, Texas
Reviewed 2 weeks ago via mobile

Great hotel. They were getting their new lobby and community area furniture when I was there. Updates rooms with the West Elm furniture and new bath areas. The. Managed to check me in early morning during a snow storm. Close to the airport with 24 hour shuttle service.

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Helpful?
Thank MGRTVL
Gail C, Front Office Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you so much for taking the time to write this review. The snow storm certainly made things interesting didn't they! We are so glad we were able to accommodate you quickly and really hope to see you again!

Massachusetts
Reviewed 24 January 2017

First, the positives: Friendly staff, nice Paul Mitchell toiletries, good shower water pressure and adequate breakfast including egg products, meats, waffles, biscuits and gravy. Also, hall noise was minimal. Now, the negatives: 1). There was a suspicious looking hair on the toilet seat in a bathroom smelling faintly of urine, like the floor hadn't been mopped after the last occupant....

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Helpful?
Thank HMF58
Gail C, Manager at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for taking the time to write this review. We appreciate all feedback. We are glad that our Customer Service met your expectations and that you enjoyed our complimentary hot breakfast buffet. We do apologize for the uncomfortable bed, and hope to see you again in the near future.

Apex, North Carolina
Reviewed 17 January 2017

I was solo with my 3 kids and was stressing being in a hotel without much assistance from my wife. The staff at the hotel were wonderfully helpful throughout my 3 day staff. Helping me with making my kids waffles while I fed my youngest (2 year old), giving my older kids complimentary ice cream for a treat one day,...

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Helpful?
Thank moconnor28
Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your fabulous review. We certainly are glad that you were happy with our customer service. We thank you for staying with us and look forward to having you and your family back again.

Goshen Four Corners, New Hampshire, United States
Reviewed 10 January 2017 via mobile

Clean comfortable rooms with a very friendly staff. Did a stay, park, and fly which was reasonable. While the rooms are very modern and different, was not a big fan of the opaque glass doors on the bathroom. Traveling with my wife and when each of us use the bathroom during the night, we ended up waking the other up...

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Helpful?
Thank Bryant W
Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your review. We certainly are glad that you were pleased with our customer service. I apologize for the light in the bathroom waking you up. We do hope to see you again in the future.

Washington DC, District of Columbia
Reviewed 5 January 2017

Stayed overnight on New Year's Eve because I had an early flight in the morning. Arrived after midnight. The room was ready, keys were made, and directions were given. Enjoyed a comfortable nights rest. In the morning went to the gym, which was clean and all the machines were in working order. Ate breakfast and was greeted by friendly employees....

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Helpful?
Thank Gudewich
Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your review. We are very happy that you enjoyed our excellent customer service. We look forward to seeing you again in the future.

Poland, Maine
Reviewed 3 January 2017 via mobile

We have stayed in the area many times while visiting family. This hotel was by far superior! Great location across from the airport, near several restaurants and just steps from Dunkin Donuts! The King Suite was a great set up: microwave, mini fridge, separate seating area with a work station, bathroom with separate water closet and a very comfortable bed....

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Helpful?
Thank ahopkins70
Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your review. We strive for excellent customer service and see we have met your expectations. We look forward to seeing you again in the future.

Canada
Reviewed 30 December 2016

Stayed here while on business in the area. The hotel was undergoing renovations during my stay and there was noise and areas being worked on. I was cautioned about this at checkin and it did not bother me much. The service at this hotel was great and everyone was very friendly. The room was spacious with a comfortable bed and...

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Helpful?
Thank Rob123235
Management response:

Thank you so much for taking the time to write this review. I am so glad you did not experience any problems while we were going through our renovations. We have finished the rooms now and they look fabulous! We hope you come back to take advantage of them very soon!

Killingworth, Connecticut
Reviewed 22 December 2016 via mobile

Nice, simple inexpensive airport hotel. Comfortable bed, clean room, simple breakfast buffet with good coffee. Plenty of parking, friendly staff. But paper thin walls and not all room lights operable, which is annoying when arriving late and departing early.

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Helpful?
Thank Charles_Schuchert
Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor Locks, responded to this review

Thank you for your review. We certainly apologize for having a light out in your room. We are glad that you were happy with the customer service. We look forward to seeing you again n the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Hartford Airport/Windsor Locks

Address: 225 Ella Grasso Turnpike, Windsor Locks, CT 06096
Region: United States > Connecticut > Windsor Locks
Price Range: $133 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Hartford Airport/Windsor Locks 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Springhill Suites Hartford Airport/Windsor Locks Hotel Windsor Locks
Springhill Suites Windsor Locks
Hotel Style:
#5 Business Hotel in Windsor Locks
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Hartford Airport/Windsor Locks staff and other travellers.
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1 month ago

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Questions? Get answers from SpringHill Suites Hartford Airport/Windsor Locks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, away from elevator, and hope your neighbors are quiet.”
 of 5 bubbles HMF58, 23 Jan 2017 | Read review
“ask for room away from road/airport. back of hotel might be best”
 of 5 bubbles MikenHouston713, 1 Jul 2016 | Read review
“Stay in the top level to avoid the kids running up and down the hall.”
 of 5 bubbles lsminpa, 23 May 2016 | Read review
“Airport hotel, so expect noise”
 of 5 bubbles Cali-Native2015, 15 May 2016 | Read review
“higher floors allow you to have the window open”
 of 5 bubbles globetraveller1010, 16 Apr 2016 | Read review
5 of 5