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My wife and I had to book a hotel room unexpectedly on December 23rd. I thought with the Christmas Holiday it might be difficult finding one near the Bradley Airport. I contacted the SpringHill Suites and talked with Shaney who manages the front desk and...More
Response from shaneygeorge, Front Office Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 2 weeks ago
Thank you so much for your kind words regarding your stay with us. You and your wife have a special place in our hearts and it was truly an honor to help you with everything you needed. We really look forward to seeing you again...More
Great place to stay for an early morning flight. Quick efficient check-in, nice hotel. GREAT hot water pressure.. Comfortable bed, nice decor. I left too early for the free breakfast. OK neighborhood. Super TV. Lots of fast food around for a quick meal. 2 minutes...More
Response from Gail C, Front Office Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 3 weeks ago
We are so happy to see that you enjoyed your stay with us! We really hope you come back to see us again soon.
We had a working meeting at our corporate head office, and we stayed at the Springhill.
It was really a good surprise. Even do the first morning the breakfast was late because of a problem in the kitchen, all the other days it was really...More
Response from Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor LocksResponded 4 weeks ago
Thank you for your review. We certainly are glad that you enjoyed your stay with us while on your business trip. We pride ourselves on our customer service and see we have exceeded your expectations. We hope to see you again in the future.
Stayed here for a cheer competition and was pleasantly surprised. The price was fair and the rooms were quite large for the price. The only thing that I would change is the doors for the bathrooms as they are kind of loud. Also the breakfast...More
Response from Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor LocksResponded 21 November 2017
Thank you for your review. We are glad that you were happy and comfortable in your suite. Our rooms are 30% larger than a normal hotel room, giving our guests more room to spread out and relax. Perfect for families that travel. We also are...More
The hotel is pretty updated and rooms are comfortable and roomy - although the beds need better pillows. The staff is very friendly and having a free shuttle to nearby restaurants is really great. The breakfast is fine with something for everyone. However, I have...More
Response from Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor LocksResponded 17 November 2017
Thank you for your review. We certainly apologize for the lack of housekeeping you have experienced. I have alerted the management team about your concerns. Please know that We pride ourselves on our customer service and feel terrible that we failed you on this visit....More