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All reviews dunkin donuts next door stayed here shower door larger sink separate room front desk desk area separate seating area trundle bed free breakfast marriott points oatmeal hartford airport hot items would stay here again rooms are large six flags
My wife and I traveled to Windsor Locks for a personal trip and stayed at the Spring Hill suites at the airport. Although I used mobile check-in and was notified that our room was ready, we still had to wait at in line while people...More
This SpringHill Suites was rather unremarkable. And perhaps, that is exactly what it should be. Located in close proximity to an airport, it was nevertheless quiet. Our room/suite was clean, and laid out well enough. It overlooked a parking lot, and featured a bifurcated bathroom,...More
Have stayed here a couple of times when needing to get to the airport very early or getting back from a trip very late.
The hotel is very convenient - you can drive to the airport in minutes - and there is a shuttle.
I stayed here for one night and the stay was ok. The front desk staff were friendly and polite. The breakfast was good with fresh fruit and a variety of options. Overall, the room seemed clean and was quiet. The biggest issue is that two...More
Date of stay: August 2018
Response from Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor LocksResponded 20 August 2018
Thank you for your review. We certainly apologize for the stains on your pillow and towels. We do our best to catch all the linens with stains and donate them. We obviously missed some during your stay. Please accept our sincere apologies. We hope to...More
We stayed at this hotel for one night prior to flying out of Hartford. It met our needs but there were pros and cons to this facility.
Pros: The staff were friendly and accommodating. Our flight was in the late afternoon and we were allowed...More
Date of stay: July 2018
Response from Kim M, General Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 10 August 2018
Thank you for your honest feedback about your stay. It really does help us grow as service providers when our guests can share with us what went right and where we could do better. I will share all of your comments with the...More
Response from KimM5810 | Property representative |
Our Two Queen Bed Suites are located all within the same room, with the desk as a division between the two areas. The Trundle Sofa has the twin size trundle bed- which slides out on a drawer from the front... More
Our Two Queen Bed Suites are located all within the same room, with the desk as a division between the two areas. The Trundle Sofa has the twin size trundle bed- which slides out on a drawer from the front of the sofa. Then the two large cushions on top of the sofa can be lifted off to then use the top of the sofa as another twin size sleeping surface. The sofa does not pull out as with other traditional sleeper sofas. The trundle mattress is approximately 8 inches deep and the sofa surface are good firm cushions approximately 12 inches deep and quite comfortable on both accounts. Please see our website photos which should give you idea of the layout of our rooms and a view of the trundle sofa. I hope this helps, please feel free to reach out with any other questions.
Kim Mckenzie- General Manager