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An all-suites hotel with many amenities: complimentary hot breakfast buffet for all guests, free Wi-Fi in all guest rooms, state of the art fitness center, indoor heated pool, business center, 24 hour market, and shuttle service to and from the airport
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Refrigerator in room
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Grade: 50 out of 100
35Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
225 Ella Grasso Tpke, Windsor Locks, CT 06096-1061
All reviews dunkin donuts next door stayed here shower door larger sink separate room front desk desk area separate seating area trundle bed free breakfast oatmeal hartford airport hot items would stay here again rooms are large visiting family six flags new england
Have stayed here a couple of times when needing to get to the airport very early or getting back from a trip very late.
The hotel is very convenient - you can drive to the airport in minutes - and there is a shuttle.
I stayed here for one night and the stay was ok. The front desk staff were friendly and polite. The breakfast was good with fresh fruit and a variety of options. Overall, the room seemed clean and was quiet. The biggest issue is that two...More
Response from Gail C, Director of Sales at SpringHill Suites Hartford Airport/Windsor LocksResponded 20 August 2018
Thank you for your review. We certainly apologize for the stains on your pillow and towels. We do our best to catch all the linens with stains and donate them. We obviously missed some during your stay. Please accept our sincere apologies. We hope to...More
We stayed at this hotel for one night prior to flying out of Hartford. It met our needs but there were pros and cons to this facility.
Pros: The staff were friendly and accommodating. Our flight was in the late afternoon and we were allowed...More
Response from Kim M, General Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 10 August 2018
Thank you for your honest feedback about your stay. It really does help us grow as service providers when our guests can share with us what went right and where we could do better. I will share all of your comments with the...More
This SpringHill Suites is an OK hotel – friendly staff, good location, but it is not a stellar example.
First, upon check-in, I had to try two rooms before I found a third where the AC worked. A paper sign is taped to the thermostats...More
Response from Kim M, General Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 2 August 2018
Thank you for sharing with us this valuable feedback. You've given us a lot to discuss and work to improve.
Maintaining a fresh atmosphere within our guest rooms and common areas is always a priority. On behalf of the entire team at SpringHill...More
The staff who greeted me at this location which services a lot of air crews, couldn't have been nicer.
The location is easy to get to but the biggest hindrance is that the only have one exit onto a very busy highway.More
Thank John H
Response from Kim M, General Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 23 July 2018
Dear John H,
Thank you so much for sharing your experience here with not only our Team, but other travelers like yourself here on tripadvisor.com. It was our pleasure to accommodate you and we look forward to the next time. We do understand the patience...More
Response from KimM5810 | Property representative |
Our Two Queen Bed Suites are located all within the same room, with the desk as a division between the two areas. The Trundle Sofa has the twin size trundle bed- which slides out on a drawer from the front... More
Our Two Queen Bed Suites are located all within the same room, with the desk as a division between the two areas. The Trundle Sofa has the twin size trundle bed- which slides out on a drawer from the front of the sofa. Then the two large cushions on top of the sofa can be lifted off to then use the top of the sofa as another twin size sleeping surface. The sofa does not pull out as with other traditional sleeper sofas. The trundle mattress is approximately 8 inches deep and the sofa surface are good firm cushions approximately 12 inches deep and quite comfortable on both accounts. Please see our website photos which should give you idea of the layout of our rooms and a view of the trundle sofa. I hope this helps, please feel free to reach out with any other questions.
Kim Mckenzie- General Manager