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All reviewsroom was cleanfull kitchenbi level loftthe lower levelwooded areascrambled eggs and sausagebagelsan extended stayextra pillowsoff the highwaybedroom suitehome away from homekitchen areanice propertymorning breakfastfresh fruitthe staff was friendly and helpful
Located near freeway so can hear the traffic. Birds this time of year appears to start chirping at 4 am, not a good location if need peace and quiet to get a good night rest. Walls thin so can hear outside conversation. Breakfast looks low...More
Thank L F
Response from Samantha L, General Manager at Residence Inn Hartford WindsorResponded 6 days ago
Thank you for choosing to stay at the Residence Inn Hartford Windsor and providing your honest feedback in this guest review.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a...More
Upon arriving parking was convenient. We were able to park close to our room. We reserved a studio, it had a kitchenette. It was spacious enough for two people. Everything was in working order , the refrigerator, stove and microwave. Everything was clean. The bed...More
Response from Samantha L, General Manager at Residence Inn Hartford WindsorResponded 1 week ago
Dear Not Impressed,
Thank you for taking the time to leave a review. I am sorry to hear about the condition of the walk way and the noise from the dogs in the neighboring room. As a teachable moment, we have shared your feedback with...More
Stayed a night with my husband for a romantic snow day. This room was a gift so we didn't pay but was shocked at the security deposit which was a whopping $500!
At 1st glance it was a nice room just to relax in but...More
Thank Josephine B
Response from Samantha L, General Manager at Residence Inn Hartford WindsorResponded 15 January 2018
Dear Josephine B,
Thank you for providing feedback about your recent your stay. I will share your feedback with the appropriate department to ensure the matters were an isolated incident that is corrected moving forward.
Stayed one night, thank heaven! If I could give this hotel minus stars I would.
Bed was very small, toilet is like sitting on the floor.
I would not recommend this hotel to anyone, shame on management for what they charge.
The rug is dirty...More
1 Thank plumgully
Response from Samantha L, General Manager at Residence Inn Hartford WindsorResponded 11 January 2018
Thank you for your feedback regarding your recent stay. I appreciate you bringing the shower cleanliness issues to my attention as we will be sure to address it. I will also be sure to spread the rest of your message to the appropriate...More
My Florida family and I stayed here during Christmas break while visiting our families up north. The location was right off the highway, but also had a rural middle-of-nowhere feel, which I love. The service was wonderful as soon as we arrived. I love that...More
Response from Samantha L, General Manager at Residence Inn Hartford WindsorResponded 5 January 2018
Thank you for the wonderful feedback! It was a pleasure having you and your family with us for the holiday. Please come back and visit us again soon as we would love to have you back.
Hello lizflash2, We are pet friendly. We also have two bedrooms suites at our hotel. Please check with reservations for the dates that you are interested in staying with us to see if we have the room type available.
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"If traveling with kids, go for two adjoining rooms with connecting door instead of loft"