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BEST WESTERN Executive Hotel of New Haven-West Haven

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BEST WESTERN Executive Hotel of New Haven-West Haven
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306 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Executive Hotel of New Haven-West Haven
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Showing 293: English reviews
Albany, New York
Reviewed 17 January 2016

For where it is and what you get the price is right. This hotel sits less than 25 yards from I 95 and you can hear the traffic Ask for a room on the non traffic side It is very clean with 100s of tv channels to watch if your stuck there all day as I was. Front desk staff...

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Helpful?
1Thank fglawihio
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Fglawhio, We are glad you enjoyed your stay here at Best Western Executive Hotel -New Haven-West haven. Your review and your business are greatly appreciated. We hope to see you soon. Sincerely, Jocelyn Rojas

New Haven, Connecticut
Reviewed 4 January 2016

Typical low budget hotel. So-so rooms. Small room, small bathrooms, could use updating. Not quiet. Housekeeping walked in without knocking. Off the highway location. There are better, nicer hotels in the area around the same price.

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1Thank Italiangirl826
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

We are so disappointed to hear your experience at our hotel and appreciate your taking the time to provide feedback. The problem you mentioned was brought to the attention of our housekeeping department and have been addressed. We are sorry for the inconvenienced and annoyance the incident caused. I hope you will give us another chance .Please give me a...

new york, United States
Reviewed 3 January 2016

excelent hotel i recomend...nice pool nice people and places in and outside the place the room and hall way is quite plesent. i have injoyed my stay and the breakfast. thye outside sitting area is a cool place to be. the hotel in general was fantastic i injoyed every second of it

Review collected in partnership with Best Western
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Helpful?
Thank Felix T
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Felix, We are glad to read you enjoyed your stay here at Best Western Executive Hotel-New Haven-West Haven and would like to invite you back on your next visit to our area. Thank you, Jocelyn Rojas

Denver, Pennsylvania
Reviewed 10 December 2015

This review is in two parts: the hotel itself and its surroundings. The hotel was nice enough. The front desk was polite and the price was reasonable given the proximity to New Haven. We only stayed one night before heading to Rhode Island so we didn't make use of the pool or fitness room. I didn't eat breakfast at the...

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Helpful?
Thank Andy B
Reviewed 23 November 2015

Because you're near the highway you hear traffic noise, you hear that even at the 'pricy' hotel next door. Housekeeping needs to upgrade a little as there was evidence that the room hadn't been 'thoroughly' cleaned. Also there was a stale odor and the bedframe wasn't put together properly. But, it was a place to sleep and the breakfast was...

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Helpful?
Thank Betty F
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Thank you for taking the time to provide feedback regarding your stay at our hotel/ While I am thrilled to hear that you did enjoy our breakfast. I regret that the problem you encountered in regards to the noise and the odor of the room and the bed frame wasn't put together properly. Please give us another chance and we...

Lawrenceville, New Jersey
Reviewed 11 November 2015

There was hair on three of the pillows and what looked like make up. It was nice that when I called to the front desk, they almost immediately sent up clean pillowcases. The vending machines were almost all empty in the stairwells. The front desk clerks were very nice.

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Helpful?
Thank UNHMom
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear UNHMom, Thank you for taking the time to write a review about your recent stay with us . We really appreciate your feedback and we are very sorry for the condition of the bed in your room. We will make sure that it will not happen again.In regards to the vending machine, i do apologize again but was happy...

Toronto, Canada
Reviewed 3 November 2015

This is my favorite hotel to visit when I am in Connecticut because of how clean, comfortable and convenient it is for me. The staff are always wonderful and make my stay enjoyable. Great customer service, lovely hotel, great location, what more can you ask for.

Review collected in partnership with Best Western
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Helpful?
Thank Brenda O
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Ms. Brenda O. Thank you for being a return guest here at Best Western executive Hotel-New-Haven-West Haven.Your review and your business are appreciated. Looking forward for your return. Sincerely, Jocelyn

Foster City, California (San Francisco Area)
Reviewed 2 November 2015

This hotel is very ugly from the outside (reminds me of an old Armory) but surprisingly it was quite nice inside. Very well maintained and comfortable inside. Rooms were large, well appointed and clean. It was very quiet and we got a good nice rest. Had min refrigerator, coffee maker, wifi, hairdryer, flat screen tv, etc. Staff was very pleasant...

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Helpful?
Thank hpisles
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Hpisles, Thank you for sharing your nice review of our hotel. Best Western Executive Hotel-New Haven-West Haven. I am happy to see that you enjoyed your stay and you did mention our great staff. I will be certainly be sure to share your feedback with our team. In regards to the building next to the Hotel. We are really...

Essex Junction, United States
Reviewed 31 October 2015

I had to go to this area for my son, as he had surgery at the VA. His stay was covered by the VA and I had booked a room for the duration of his stay. The front desk was very friendly and accommodating. This hotel was a short drive from the hospital, and made the stay easier. It had...

Review collected in partnership with Best Western
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Helpful?
Thank Diane M
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Diane, M: We are glad to read you enjoyed your stay here and would like to invite you back on your next visit to our area. Sincerely, Jocelyn Rojas

Fort Lauderdale, Florida
Reviewed 29 October 2015 via mobile

Called down to front desk during the night, spoke with Nor. Complained about restless sleep caused by very loud and constant noise now coming from outside my window (room 405) coming from I-95 caused by mostly heavy tractor trailer traffic occurring (4 a.m.). Asked if there were any rooms in hotel on the other side that did not face the...

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Helpful?
Thank paddler4x

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We are easily located right off of Hwy. 95. two miles away from 7 miles of beach on Long Island Sound and 4 miles from downtown New Haven. Newly remodeled guest rooms and public areas! Full Breakfast is included. Come try out our new pancake maker! We also have 3 private meeting rooms ready for all of your group needs! ... more   less 

Additional Information about BEST WESTERN Executive Hotel of New Haven-West Haven

Address: 490 Saw Mill Road, West Haven, CT 06516
Region: United States > Connecticut > West Haven
Price Range: $134 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Hotel of New Haven-West Haven 2.5*
Number of rooms: 100
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Also Known As:
Best Western West Haven
West Haven Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Executive Hotel of New Haven-West Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North side of hotel would be much quieter.”
 of 5 bubbles C4120QTdavidp, 20 Dec 2016 | Read review
“On the side away from the highway.”
 of 5 bubbles wiloliams, 9 Dec 2016 | Read review
“ask for a room on the other side of the highway if you are a light sleeper”
 of 5 bubbles wendyw195, 14 Oct 2016 | Read review
“ask for rooms that are not on the highway side of the hotel”
 of 5 bubbles rbsa2016, 9 Aug 2016 | Read review
“Top floor corner so you are not near many b”
 of 5 bubbles PrincessVahineMaui, 7 Aug 2016 | Read review
5 of 5