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02/04/2017 03/04/2017
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    BEST WESTERN Executive Hotel of New Haven-West Haven

    1.8 km from West Haven centre
    • Free Wifi
    • Free Parking
    • Breakfast included
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    Apr 2 Apr 3
    1 room, 2 adults, 0 children
    490 Saw Mill Rd, West Haven, CT 06516
    Special Offer
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    Rooms
    02/04/2017 03/04/2017
    Standard Room

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    02/04/2017 03/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews new haven home from home front desk staff texas roadhouse included pancakes place to stay an overnight stay jocelyn walmart university potholes muffins
    Reviewed 5 days ago

    Smelly room, poor service, dated and needs a major refurb. Stains on the ceiling, beds were old and uncomfortable. Questionable room cleaning and bathroom fixtures needing some attention. Loud traffic! Get what you pay for...More

    Helpful?0
    Response from jocelynrojas, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven

    Dear April A, Thank you for sharing your experience and especially for taking the time to share your feedback. I am very sorry to hear about your experience . We will definitely research and improve upon this experience. Please accept again our sincere apology. rest...More

    Hotel's Favourite
    Reviewed 3 October 2016

    We have stayed here with our competitive college team twice and Jocelyn and her staff have given us a tremendous experience both times. They are friendly, efficient, accommodating...just an all around wonderful group. It has been a very easy trip to work with them and...More

    Review collected in partnership with Best Western
    Helpful?1
    Response from bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven

    Dear Whiskeytim, Again, Thank you for your great review and I am glad that you and your group enjoyed your stay at the Best Western-New Haven-West Haven. Again Thank you for your fantastic feedback and I cannot wait for your next visit. Sincerely, Jocelyn Rojas

    Reviewed 2 weeks ago

    The service was poor the employees are rude and unfriendly. They don't greet their guests. There were a lot of noise in the hall ways. The room had a funny smell and I had a non-smoker room and it still smelled.More

    Review collected in partnership with Best Western
    Helpful?0
    Response from jocelynrojas, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven

    Dear davinas345, I am so sorry to hear about your experience in your recent stay at the Best Western Executive Hotel-New haven West haven area. i will definitely research and improve upon this experience. Please accept my sincere apology , Rest assured that your comments...

    Reviewed 2 weeks ago

    The hotel locates next to highway I-95, easy to access. However the hotel is old and the outside environment does not maintain well (it may because the next door business is closed). Many restaurants are nearby, Walmart is on the other side of the road....More

    Review collected in partnership with Best Western
    Helpful?0
    Response from jocelynrojas, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven

    Dear WallaceMang, Thank you for sharing your experience. location is so important.As well as our indoor pool. Thank you for mentioning our breakfast too. We look forward to seeing you again soon. Sincerely, Jocelyn Rojas

    Reviewed 2 weeks ago

    First room was dirty and bathroom flooded. Bed pillows were not good at all bed was average at best. There was a lot of road noise as well. Breakfast although included was very lacking. Pool was ok. Staff was nice. It just seemed as if...More

    Review collected in partnership with Best Western
    Helpful?0
    Response from jocelynrojas, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven

    Dear rt0072000, Thank you for recently staying with us and especially for taking the time to share your feedback. i noticed we were ot able to exceed your expectations during your stay at the Best Western Executive Hotel.-New haven-West haven area. We are working diligently...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
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    Photos
    Room/Suite (45)
    Hotel & Grounds (14)
    Pool/Beach Area (12)
    Dining (9)
    Nearby
    Nearby Restaurants
    Texas Roadhouse
    244 reviews
    .15 km away
    West End Bistro
    34 reviews
    1.38 km away
    Uncle Willie's BBQ
    51 reviews
    .48 km away
    McDonald's
    5 reviews
    .17 km away
    Nearby Attractions
    PEZ Visitor Center
    359 reviews
    1.93 km away
    Savin Rock Conference Center
    9 reviews
    2.32 km away
    B&B Flower Farm
    5 reviews
    2.22 km away
    Monster Mini Golf
    7 reviews
    2.48 km away
    Questions & Answers
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    Room Tips
    "North side of hotel would be much quieter."
    David P, 3 months agoRead review
    "On the side away from the highway."
    Wiloliam S, 3 months agoRead review
    "ask for a room on the other side of the highway if you are a light sleeper"
    Wendy W, 5 months agoRead review
    "ask for rooms that are not on the highway side of the hotel"
    rbsa2016, 7 months agoRead review
    "Top floor corner so you are not near many b"
    PrincessVahineMaui, 7 months agoRead review
    "Windows on the top floor are floor to ceiling, so try and request a room there!"
    cecesimms, 10 months agoRead review
    "I was on the second floor, and it was still very quiet."
    Michelle L, over a year agoRead review
    "Get a room on the non traffic side of the hotel"
    fglawihio, over a year agoRead review
    "Stayed in room 403 - King bed quiet floor - right next to elevator."
    bgarcia171, over a year agoRead review
    "It's more hospitable to sleep in your car."
    M W, over a year agoRead review
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