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Sheraton Stamford Hotel

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Sheraton Stamford Hotel
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393 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Los Angeles, CA
Reviewed 24 January 2017

I found this hotel to be ok but too expensive. Room was clean and had all I need. Personnel was not very friendly. Next time I will stay somewhere else. I do have to say that the bed was comfortable. Walking distance to all I had to do.

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Helpful?
Thank MG67
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We appreciate all the feedback we receive as it allows us to improve. We are so sorry that you found our team unfriendly. This is a very rare circumstance. We will coach and counsel to try and determine where there was an error, and work with the team to correct this immediately. Thank you for...

Norwalk, Connecticut
Reviewed 21 January 2017

This is the third time in 1.5 years that we've come to the Stamford Sheraton for our corporate meetings. Chris Frazza is a delight to work with and pretty funny (but don't tell him that). He made sure he was always available to me and was quick to help out with any last minute issues that came up. He truly...

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Helpful?
Thank Foxen13
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your kind review. We are so pleased that your event went well and our team was able to assist you with all your needs. We look forward to welcoming your group again in the future!

Toronto, Canada
Reviewed 19 January 2017

We stayed 2 nights at the hotel in November 2016. At check-in they show you a pamphlet where they promote a Green activity, if they do not change the sheets and towels they give you $5 that you can use at the hotel and they mention that you will not have full service. We accepted and found the next day...

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Helpful?
Thank babygranpa
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We appreciate all the feedback we receive as it allows us to improve. We were very sorry to hear that the Green Initiative was not clearly explained, and thus failed to meet your expectations. We will work with our team on how to best and fully explain the program for our future guests. We thank...

Wilmington, Delaware
Reviewed 15 January 2017 via mobile

This was our third visit to this hotel. We stay as part of a group sports event that occurs nearby. It's not our choice to stay there-we have to stay at the designated hotel. Pros: -large, bright lobby area -nice bar area with reasonably pleasant staff -rooms/beds are comfortable Now for the cons: -the restaurant staff are consistently rude and...

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Helpful?
Thank Sheryl K
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We’re sorry your dining experience wasn’t as it should have been. Comments such as yours will make out team stronger going forward. We are continuously coaching and training our staff. We sincerely hope to see you again so that you may witness our improvement.

London, United Kingdom
Reviewed 14 January 2017 via mobile

Central location within a ten minute walk of many bars and restaurants. Popular with commuters. Always a friendly welcome. Good standard of rooms. Nice bar and lounge area with great bar staff and plenty of people to strike up a conversion with. Good breakfast too. One on my short-shortlist of places to stay In Stamford.

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Helpful?
Thank Simpson0n
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your kind review. We are so pleased that you enjoyed your time with us and look forward to your continued visits!

Stamford, Connecticut
Reviewed 3 January 2017

Though I have not personally stayed at the hotel, as event organizer I toured the facilities and rooms beforehand and have eaten in the restaurant on several occasions. Lobby and rooms are well maintained and stylishly appointed with modern decor. The food and service exceeded my expectations. Feedback on the rooms has been very positive, especially with respect to the...

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Helpful?
Thank ckolbasiuk1
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your kind review. We are always pleased to host the skating event, and look forwarding to welcoming your guests back again soon!

Reviewed 20 December 2016

This is an older property but they are friendly. Stayed here when I propsed and the staff were gracious but not overly helpful in assisting with champagne or roses be delivered while we gone for the day.

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Helpful?
Thank Jared D
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

We are pleased to have been a part of your special day. Our deepest apologies that there was a delay with your amenities. We have brought this to the attention of our food and beverage team who will address this for future guests. Congratulations on your nuptials!

Reviewed 19 December 2016 via mobile

We thoroughly enjoyed our stay here. Beautiful hotel, easy to find. Quiet, comfortable beds and beautiful bathroom. Will happily stay here again! We were upgraded to the 10th floor with access to the lounge. Parking overnight was $12 and located right next to the hotel.

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Helpful?
Thank Shannon N
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your kind review. We are pleased that you enjoyed your stay and look forward to your future visits.

Reviewed 19 December 2016

This is an old hotel (low ceilings, small rooms) which they've tried to renovate. The physical facilities are decently good but the rest of the experience isn't. A few examples of where the hotel falls short: - Surly, unapologetic staff - They downgraded my room at checkin. No apology given. The woman next to me was not downgraded. As an...

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1Thank Brian O
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. Our General Manager would like to continue the dialogue begun during your visit, and encourages you to reach out at your convenience.

Washington DC, District of Columbia
Reviewed 15 December 2016

The rooms were great; we have 60 people staying there with no complaint. The staff were friendly and helpful in troubleshooti g last minute challenges. The group sales people took initiave with us, and checked in regularly on how things were going. Everything that we asked for was provided.

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Helpful?
Thank pipdak
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We are very pleased that your meeting was successful, and the team took care of all your needs. We look forward to welcoming you again in the future!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Stamford Hotel is located near many corporate offices and the Town Center Mall. We are 20 minutes from the Westchester County Airport and less than a mile from the Metro North line to NYC. ... more   less 

Additional Information about Sheraton Stamford Hotel

Address: 700 E. Main Street, Stamford, CT 06901
Region: United States > Connecticut > Stamford
Price Range: $163 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Stamford Hotel 3.5*
Number of rooms: 300
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Also Known As:
Holiday Inn Stamford
Stamford Holiday Inn
Hotel Style:
#4 Business Hotel in Stamford
#5 Family Hotel in Stamford
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Stamford Hotel staff and other travellers.
2 questions
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Pune, India

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Questions? Get answers from Sheraton Stamford Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At checkin, see if they had something more favorable compared to when you booked it.”
 of 5 bubbles JesseDTravels, 9 Mar 2017 | Read review
“Express your needs to the booking staff...they will accommodate you”
 of 5 bubbles daniaroldan, 3 Mar 2017 | Read review
“Pay the extra for the club level definitely worth it!!”
 of 5 bubbles 708jordanp, 2 Mar 2017 | Read review
“Rooms away from streets and not close to elevators.”
 of 5 bubbles bjsfren, 20 Feb 2017 | Read review
“Pick room with View of Downtown.”
 of 5 bubbles 180rubyh, 20 Feb 2017 | Read review
5 of 5