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Southbury Plaza

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250 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Conway, South Carolina
Reviewed 3 weeks ago

We have been attending a conference here every November for many years. Overall, it was clean and the staff were friendly and accommodating- to an extent. The beds are super comfortable. Pool was heated. Things that need improvement: food prices are sky high, banquet staff would not allow me to "carry out" my child's leftovers (seriously? no doggie bad for...

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Helpful?
Thank mmcerreta
VA
Reviewed 4 weeks ago

this place was merging with another hotel. wait until the takeover/merger happens. definitely not worth staying here again until the change is done. not that clean and staff seemed half interested to be tehre.

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Helpful?
Thank CJ V
New York City, New York
Reviewed 1 November 2016

I knew ahead of time I would be in the area visiting my girl friends friends. Sure they all had a room we could've used to stay in. Since I didn't know them I opted to get a room in a hotel. I made the reservation through booking.com and didn't realize I fad the wrong date scheduled. The polite staff...

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Helpful?
Thank Cant561
Dean M, Manager at Southbury Plaza, responded to this review

Dear Cant561, Thank you for your recent stay with us at the Southbury Plaza and taking time out of your busy day to write a review. I will forward your comments to our staff. We look forward to having you on your next visit to the area. Dean Mead Food and Beverage Manager Southbury Plaza

Cape Cod
Reviewed 31 October 2016

This place was clean and very convenient right off the highway. They also accept pets. Price was decent, too. The only things I would add would be complimentary water bottles in the room (they charged $2/bottle)....and coffee should be available by 6am. Most places we stay, coffee is ready by 5...6 at the latest. I went down to the lobby...

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Helpful?
Thank Tisha50
Dean M, Manager at Southbury Plaza, responded to this review

Dear Tisha50, Thank you for your recent stay with us at the Southbury Plaza and taking time out of your busy day to write a review. I am glad you enjoyed your stay with us and will forward your comments and suggestions to the appropriate department head. We do offer courtesy coffee in the room available to our guests and...

Reviewed 22 October 2016 via mobile

This was my worst travel experience I have ever encountered. For a brief summary of my nightmare, bed bugs, stained mattress, double booking, horrible staff just to name a few. To begin, I arrive to check in and there is a line of about 8 people with only one person checking in. We finally check in and are given are...

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4Thank Alex S
Southbury, Connecticut
Reviewed 5 October 2016

Very sweet and friendly staff at the front desk. They look happy and are you enjoying what they are doing. Something you don't see very often these days. I would hire them at my B&B on the Cape in a heartbeat.

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Thank E4235FRannm
Norwich, Connecticut
Reviewed 22 September 2016

I stayed here for an association conference, and my room was very comfortable! Love the pillows and bedding! I would stay here again and recommend this hotel - the staff are very friendly and efficient.

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Thank NorwichRose80
Dean M, Manager at Southbury Plaza, responded to this review

Dear NorwichRose80, Thank you for your recent stay with us at Southbury Plaza Hotel. I am glad your stay was comfortable. I will forward your comments along to the entire staff. We hope the next time you travel to this area be it business or pleasure we see you again. Thank you Dean Mead Food & Beverage Manager Southbury Plaza...

Saratoga Springs, New York
Reviewed 21 September 2016 via mobile

The reviews made me skeptical, but this is a good hotel. It's close to the highway(convenient but sometimes noisy). Everything is clean and comfortable. The remodel is underway and needed, but even now it is good enough good for a quick stay just off the highway.

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Thank GABJMB
Dean M, Manager at Southbury Plaza, responded to this review

Dear GABJMB, Thank you for your recent stay with us at the Southbury Plaza Hotel. I will forward your comments to the entire staff. I do hope on your next visit to the area you stop in for another stay. Thank You Dean Mead Food & Beverage Manager Southbury Plaza Hotel

Cambridge, New York
Reviewed 21 September 2016

Requested non down pillows. promised to have them and then had to go and buy myself. Food left in hallways. Room was dated and HVAC was coming off the wall. No towels. Smelled of old smoke. Called manager multiple times and no call back once. Will be calling CT Dept. of Health as they caused my wife a allergy attack.

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1Thank sean518
Scranton, Pennsylvania
Reviewed 7 September 2016

This was owned by Crowne now being refurbished by Wyndham Hotels.! Wow what a beautiful place. Very friendly competent staff. Pet friendly! Clean, easy on off 84. Beautiful back road scenery nice to travel to go other places. Beds large, comfortable, loved set up, just one suggestion Wyndham, refrigerators in rooms. Maybe ours didn't have one was on first floor,...

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Helpful?
Thank Ellen S
Dean M, Manager at Southbury Plaza, responded to this review

Dear Ellen S, Thank you for your recent stay with us at the Southbury Plaza Hotel. We are glad you enjoyed your stay and noticed some of the change happening first hand. We are just as excited about the change as you and all our guests are. I will be forwarding your comments to our entire staff. Hope that on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel Southbury, 'The Place To Meet.' Our hotel is located in the Litchfield Hills of beautiful central Connecticut, some of our corporate neighbors are IBM, Chemtura, Boehringer-Ingelheim, General Electric, Timex, Waterbury Hospital and St. Mary's Hospital. Nearby attractions for all ages include Quassapaug Amusement Park, Lake Compouce, Timex Museum, NE Railroad Museum, Golden Age Trucking Museum, Palace Theatre, Danbury Mall, Oxford Greens Golf Course, Woodbury Ski and many quaint antique shops. We are a full service hotel serving a full hot and cold breakfast buffet and a la cart menu, Sunday Brunch, lunch and dinner in our Arrowhead Restaurant and Lounge. The Crowne Plaza - Southbury boasts 13,000 square feet of flexible and beautifully appointed meeting space that includes 2 tastefully decorated grand ballrooms that accommodate 50 to 400 people, 2 traditional boardrooms and up to 13 total breakout rooms. We are truly the 'Place to Meet' for corporate meetings, weddings, anniversary parties, birthday parties or Bat/Bar Mitzvahs. We have ample complimentary parking, complimentary wired & wireless Internet access throughout the hotel and offer complimentary coffee and tea in our lobby daily. Our guest will get a workout in our fitness area or enjoy a dip in our indoor pool and whirlpool. ... more   less 

Additional Information about Southbury Plaza

Address: 1284 Strongtown Rd, Southbury, CT 06488 (Formerly Crowne Plaza Southbury)
Region: United States > Connecticut > Southbury
Price Range: $136 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Southbury Plaza 2.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Crowne Plaza Southbury Hotel Southbury
Southbury Crowne Plaza
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Questions & Answers

Questions? Get answers from Southbury Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Haven't gone to bed yet. I will have to let you know my quality of sleep tomorrow. ”
 of 5 bubbles E4235FRannm, 4 Oct 2016 | Read review
“We had a room first floor not too far from exit door to parking lot and lobby. Give it a chance especially since it is being refurbished.”
 of 5 bubbles ellens619, 7 Sep 2016 | Read review
“Looks like updated rooms are ones on the ground floor to the east side ie:#118”
 of 5 bubbles johnmG3196IN, 28 Aug 2016 | Read review
“The staff is very accommodating to your concerns.”
 of 5 bubbles DDore, 7 Aug 2016 | Read review
“keep in mind that rooms do not have refrigerators or microwave ovens”
 of 5 bubbles deavers, 25 Jun 2016 | Read review
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