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Heritage Hotel

453 reviews
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Traveller (100)
Room & Suite (35)
Dining (5)
Overview
  • Excellent45%
  • Very good32%
  • Average13%
  • Poor7%
  • Terrible3%
Travellers talk about
“outdoor pool”(30 reviews)
“health club”(16 reviews)
“ping pong”(22 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (453)Write a Review
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Traveller rating
193
145
58
35
18
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193
145
58
35
18
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All reviewsoutdoor poolhealth clubping pongconference centerlarge hotelcocktail hourcommon areas arethird floorfamily reunionon premisesmain lobbyhotel barrehearsal dinnerfront desk staffnew englandthis past weekendexercise room
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21 - 25 of 449 reviews
Reviewed 8 August 2017 via mobile

We celebrated my niece's wedding at The Heritage Hotel. Beautiful reception and accommodations. I can't say enough about our server/waiter Cesar!! He was charming, very personable and attentive. He could have been a guest at the wedding. Loved him.More

Thank missyct57
Response from Terry M, Marketing Manager at Heritage HotelResponded 8 August 2017

Thank you for your kind review of the Heritage Hotel. It sounds like you had a great time at your niece’s wedding, and I will pass on your compliment about Cesar. Please think of us the next time you need a weekend getaway! Warm regards,...More

Reviewed 22 July 2017 via mobile

Went here for a wedding. Sarah and Cesar are wonderful. Attentive, friendly, non-judgmental. Life is good when you are at the Heritage. Make sure Sarah and Cesar are working. They will ensure you have a great night.

Thank Tom M
Response from Terry M, Marketing Manager at Heritage HotelResponded 24 July 2017

Thank you for your kind review. I’m glad you had such a good time at the wedding, and I’ll pass on your compliments to Sarah and Cesar. I hope we can welcome you back soon! Warm regards, Terry

Reviewed 19 July 2017

We had the sad occasion to gather our family together to say goodbye to our mother. Our out of town guests stayed at the Hotel and we had dinner there in the Tavern on Friday night and a cocktails/appetizers the next night. We then had...More

Thank William G
Response from Terry M, Marketing Manager at Heritage HotelResponded 20 July 2017

Please accept our condolences for your loss, and we thank you for the chance to help you and your family during a difficult time. Thank you also for your kind words and review; I will share them with the rest of the team. Warm regards...More

Reviewed 18 July 2017 via mobile

Due to Business needs, I was required to stay in a brand new hotel this week. I was not happy about the decision but I did not want to be sour about the stay. I explored the beautiful campus of buildings. The Heritage is extremely...More

Thank justinman123
Response from Terry M, Marketing Manager at Heritage HotelResponded 19 July 2017

Thank you for your kind review of the Heritage Hotel. I am happy you enjoyed your stay and that Kristen and Megan were so helpful in making you feel at home. I have shared your compliments with the team and I sincerely hope you think...More

Reviewed 10 July 2017 via mobile

We stayed here because it was the chosen hotel for a friend's wedding, and I'm surprised the reviews are so high. It's fine, but it is definitely not anything to write home about. We stayed 2 nights and both nights were awoken around 1:30/2am because...More

Thank adl08
Response from Terry M, Marketing Manager at Heritage HotelResponded 11 July 2017

Thank you for taking the time to write a review of the Heritage Hotel. I apologize if you were disrupted during your stay with us. Our intention is to always offer the utmost service and hospitality, and I am sorry if we did not achieve...More

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13456790
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
USD 121 - USD 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 121 - USD 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (100)
Room & Suite (35)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (6)
Family and Play Areas (4)
Questions & Answers
Ask a question
zalovestrips
8 April 2016|
AnswerShow all 4 answers
Response from Dawn H | Reviewed this property |
We had a full tub and stand-alone shower when we stayed in a suite. As another reviewer suggested, probably best to make an inquiry when you confirm your booking.
0
Votes
tanbark
6 October 2015|
AnswerShow all 2 answers
Response from paris87 | Reviewed this property |
no, no dogs - but lots of kids who live in the area and sign up for the pool and gym package!!! if you like to stay in a very nice hotel and keep company with people from the area who do not stay in the hotel. this is the... More
0
Votes
VillageRobin
23 December 2014|
AnswerShow all 3 answers
Response from Barbara S | Reviewed this property |
We were at a wedding and I understood from some friends that their part of the building was nicer. I dint know about adjoining rooms. Also, the hotel had just been or was in the process of being sold. I found out when I... More
0
Votes
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12
Room Tips
"ask for a room far away from others and the elevator."
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"Maybe avoid room 261 until the shower leak is addressed."
Read review
"this hotel is a wedding venue also, so ask for a quiet room."
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"close to elevators--otherwise a long hallway to many rooms"
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