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07/05/2017 08/05/2017
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    Heritage Hotel

    522 Heritage Rd, Southbury, CT 06488
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 7 USD 125*USD 118*View Deal
    USD 125*View Deal
    Traveller (86)
    Room & Suite (21)
    Dining (5)
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    Overview

    • Excellent42%
    • Very good33%
    • Average13%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “outdoor pool” (29 reviews)
    “health club” (14 reviews)
    “ping pong” (23 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (408)
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    1 - 5 of 408 reviews

    Reviewed 5 weeks ago

    I just returned from a quilt retreat weekend at The Heritage Hotel. The renovations are completed and the updated place is wonderful, second only to the attentive staff. The atmosphere was warm and inviting. Some of our meals were included-- breakfast and lunch were excellent.

    Thank Meg980
    Response from Terry M, Marketing Manager at Heritage Hotel

    Thank you for your kind review. I’m so glad you enjoyed your weekend with us, especially the food! I hope we will get to see you again soon. Warm regards, Terry

    Reviewed 1 March 2017

    the hotel was located in a rustic setting along the river My fiancé enjoyed a massage and facial in the spa while I visited the pool and health club The steam room is a plus the health club was complimentary the hotel is also right...More

    Thank hilsman
    Response from Scott R, General Manager at Heritage Hotel

    Thank you for your kind review of the Heritage. I’m glad you and your fiancé enjoyed all we have to offer! Hopefully, you can visit us again when the outdoor salt-water pool is open in the summer – or maybe for leaf peeping in the...More

    Reviewed 26 February 2017

    I cannot understand the positive reviews on the property. The front desk staff is rude. There is possibly 1 girl who was pleasant the rest of the staff was dismal. The lobby area is fine, and clean with a fireplace. That is where it ends....More

    1  Thank Jessica K
    Response from Scott R, General Manager at Heritage Hotel

    Thank you for taking the time to write a review of the Heritage. I am sorry you were not satisfied during your stay with us, and I thank you for bringing your concerns to my attention. I hope you will give us another chance the...More

    Reviewed 25 February 2017 via mobile

    My family had a great overnight stay at The Heritage Hotel. The hotel is well kept and very clean. Sandy and Fabiola at the front desk were very sweet and courteous. John was very kind as well. The entire hotel staff went above and beyond...More

    Thank Jennifer A
    Response from Scott R, General Manager at Heritage Hotel

    Thank you for your kind review of the Heritage Hotel. I’m glad you had such an enjoyable stay with us. I hope to welcome you back soon. All the best, Scott

    Reviewed 25 February 2017 via mobile

    I would like to start out with that the girl at the front desk and the manager were very professional and reimbursed us our money. My 11 year old daughter and her friend tried to purchase chips out of the vending machine. The chips became...More

    Thank E4235FRannm
    Response from Scott R, General Manager at Heritage Hotel

    I am very sorry for what your daughter experienced during your stay with us. It can be difficult when a team member must engage with a young guest to enforce an overall safety rule, and I apologize if that enforcement came across in a harsh...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • USD 113 - USD 222 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (86)
    Room & Suite (21)
    Dining (5)
    Pool & Beach (4)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    zalovestrips
    Hi Tricia Q, We are booked to stay here for the first time, but I cannot tell if the bathroom have a full tub or shower stall only?
    8 April 2016|
    Answer Show all 4 answers
    Response from Dawn H | Reviewed this property |
    We had a full tub and stand-alone shower when we stayed in a suite. As another reviewer suggested, probably best to make an inquiry when you confirm your booking.
    0
    Votes
    bootsiep
    Do you allow a small dog, and what is the charge?
    6 October 2015|
    Answer Show all 2 answers
    Response from paris87 | Reviewed this property |
    no, no dogs - but lots of kids who live in the area and sign up for the pool and gym package!!! if you like to stay in a very nice hotel and keep company with people from the area who do not stay in the hotel. this is the... More
    0
    Votes
    VillageRobin
    Are there any rooms that are already renovated? Do you have adjoining rooms or suites?
    23 December 2014|
    Answer Show all 3 answers
    Response from Barbara S | Reviewed this property |
    We were at a wedding and I understood from some friends that their part of the building was nicer. I dint know about adjoining rooms. Also, the hotel had just been or was in the process of being sold. I found out when I... More
    0
    Votes
    Room Tips
    "get a room overlooking the river"
    Read review
    "do not take room 331"
    Read review
    "We found it on Priceline - but the prices listed are pretty great!"
    Read review
    "What ever extras you need, just ask"
    Read review