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Hilton Garden Inn Preston Casino Area

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Hilton Garden Inn Preston Casino Area
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773 Reviews from our TripAdvisor Community

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Showing 771: English reviews
New York, United States
Reviewed 2 days ago NEW

I would recommend this hotel at anytime. The staff is courtesy, accommodating, helpful and pleasant. Rooms are impeccably clean and room service is great but most of all the location is the best. I look forward to my stay each time I arrive.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank deildrer
East Greenbush, NY, United States
Reviewed 4 days ago NEW

very nice place to stay and centrally located to attend Foxwoods casino and shopping outlets. We rented 4 rooms and celebrated 2 birthdays with free shuttle service to and from the Casino which was great.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sue T
Waltham, Massachusetts
Reviewed 5 days ago NEW

Not happy the customer service lacked . I def would not be returning . They need to learn what it is to have guests . I would not recommend going here or letting anyone you know go here .ot was cleans

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Thank A1122DKvanessab
Hartford, Connecticut
Reviewed 5 days ago NEW

We didn't miss that we were not staying on location at Foxwoods. This hotel was an excellent trade off. The price was less expensive and the hotel offered shuttle service all evening to/from the hotel. The pool and outdoor hotttb was a hit with the kids. If you need to place to stay while visiting Foxwoods- you have found your...

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Thank Meghann G
Connecticut
Reviewed 1 week ago via mobile

Just stayed there with my girls. It was a great weekend. Everyone at the hotel was very nice and accommodating. The food and service in the restaurant was outstanding .I asked for a steak cooked medium well and it was cooked perfect.Drink prices reasonable. We took the shuttle to Mohegan Casino. The driver was cautious and concerned for our safety...

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Thank CruiseN'Golf
Knoxville, United States
Reviewed 1 week ago

This is one of my favorite Hilton properties to stay at for work. This property is clean and well kept, but the staff is what makes this property so great. Everyone from the managers down goes above and beyond to make your stay enjoyable. Being a "road warrior" is tough, but staying in a hotel with a staff such as...

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Thank Albert M
Rochester
Reviewed 1 week ago

Once again, the lovely Crystal & I ventured South to see a Cirque show at Mohegan Sun and once again we elected to stay at the Hilton Garden Inn in Preston. Not much had changed at the Inn since our last stay. But then again....if everything was fabulous last time, then the "status quo" need not change to begin with,...

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Helpful?
Thank William B
United States
Reviewed 2 weeks ago

Very clean hotel, excellent staff, and convenient to all neighboring surroundings. Breakfast was ok not the best not the worst. The night shift Front desk staff and van driver far exceeded all of my expectations and should be commended for their efforts despite this being their busiest night of the year and having to work! I did have a few...

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1Thank Charles B
Reviewed 2 weeks ago

the worst service I have ever paid for from check in to check out this hotel has a very limited amount of handicap parking spaces if you get an email from them the day before your stay suggesting you pick the room and floor you want guess again because when you arrive you will be told that your room is...

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Helpful?
Thank 548raymondb
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

Dear Guest- I'm sorry to hear of the concerns you experienced during your stay with us. I have reached out to you directly in an effort to hear more about your experience and to do our best to restore your confidence in our property. I look forward to hearing from you and welcoming you back on a future visit that...

Boston, United States
Reviewed 2 weeks ago

Great place to stay and excellent for the price very clean If you are planing a trip to Foxwood Casino this is a great place to stay just minutes away from the casino. they have ashutel from the hotel to the casino every hr .

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 629taniaa
Kristin S, General Manager at Hilton Garden Inn Preston Casino Area, responded to this review

Dear Guest- Thank you for your most recent stay with us and for your great review of the hotel. I'm pleased you were able to take advantage of the shuttle service and I hope we get the opportunity to welcome you back in the future. Yours in Hospitality- Kristin Sanquedolce General Manager 860.885.1000 Kristin.Sanquedolce@hilton.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Preston Casino Area

Address: 5 Watson Rd, Preston, CT 06365-8828
Region: United States > Connecticut > Mystic Country > Preston
Price Range: $184 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Preston Casino Area 3*
Number of rooms: 165
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Preston Casino Area staff and other travellers.
12 questions
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Questions? Get answers from Hilton Garden Inn Preston Casino Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor......quicker in......quicker out.”
 of 5 bubbles 471williamb, 9 Jan 2017 | Read review
“High floor with view of Foxwoods”
 of 5 bubbles CharlesB902, 8 Jan 2017 | Read review
“it's all good”
 of 5 bubbles rham290, 1 Nov 2016 | Read review
“We enjoyed the King room with whirpool bath. Ours was on an upper floor and was very quiet.”
 of 5 bubbles Linda516, 22 Aug 2016 | Read review
“Hilton Honors members can choose a room and check in a day early”
 of 5 bubbles LongIslandMom3girls, 7 Jul 2016 | Read review
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