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Saybrook Point Inn & Spa

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Saybrook Point Inn & Spa
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678 Reviews from our TripAdvisor Community

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Showing 670: English reviews
New York City, New York
Reviewed 31 May 2014

This was our first visit to Old Saybrook and the Lighthouse Suite. The service was excellent, the suite absolutely spotless - but the suite itself is in need of an update - the wallpaper is beginning to peel, the wires for the TV are exposed, the light for the bathroom makes the bedroom vibrate with noise, the top-dollar suite bath...

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Helpful?
1Thank onlythebest10017
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this review

You're right: Yours should've been a five-star experience, and I'm sorry we didn't do more to really knock it out of the park for you. However, I appreciate you pointing to some areas of improvement in our Lighthouse Suite in your review. We'll certainly follow up and make changes/repairs as necessary! Until next time, Andy, General Manager

New York City, New York
Reviewed 31 May 2014

My husband and I met friends at this lovely inn and spa Memorial Day weekend. Some of the things we really liked about the inn were: the warm and helpful staff, the beautiful and spacious rooms, the view of the marina and the wonderful Fresh Salt restaurant and bar, The spa staff and services were also very good. There are...

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1Thank P B
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this review

Thanks for spending Memorial Day weekend with us! I'll make sure our hotel, restaurant and spa staffs see your compliments. Hope to have you back next time you're in need of a getaway! Safe travels, Andy, General Manager

Congers, New York
Reviewed 29 May 2014

I have visited this Inn twice. Both experiences were good but somehow missed the excellent mark. The Spa services were top notch, no problem here. The food is well prepared and served and the staff is very accommodating. Rooms look beautiful and are wonderful if you are a TV addict, but if you like to read, you need to go...

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3Thank 123readygo
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this review

I'm sorry you haven't found the rooms you've stayed in conducive to reading! A lot of our rooms do have seating areas, so just let us know that's something you're interested in next time you call to make a reservation, and we'll see what's available. I'll be sure the folks at the restaurant and the spa see your compliments! Thank...

NY
Reviewed 29 May 2014

First of all, we appreciated the fact that, unlike so many hotels and inns, the Saybrook Point Inn and Spa allowed us to reserve a room for just one night ...on a holiday weekend no less. The room was beautifully appointed, with a first-class bathroom as well. A fire was lit for us in the room upon request. The small...

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Helpful?
Thank almigama
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this review

Although I'm sorry you didn't receive more consistent service at Fresh Salt, I'm relieved to hear that didn't keep you from enjoying the rest of your stay. I'll be sure to pass your comments along to their management team so they can relay your feedback to their staff. Hope to have you back again soon! Safe travels, Andy, General Manager

Beverly, Massachusetts
Reviewed 29 May 2014

We went for a wedding and found the hotel very good. The room was large with the bed in an alcove which gave us a large sitting room with a balcony. The view was very nice. The "mini bar" items like chocolate bars were quite expensive. The only problem was the shower; the door was not sealed so that when...

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Helpful?
Thank Alex W
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this review

I'm sorry your shower door wasn't sealed properly, Alex! I can only imagine the problems that caused you during your stay. Did you happen to tell someone at our front desk about it while you were here? If not, please let me know what room you were in. I'd like to make sure all's well in that bathroom as soon...

Unionville, Connecticut
Reviewed 28 May 2014

We held our daughter's wedding at SPI in May, 2014. It was perfect in every way from our first experience with the wedding coordinator to the closing breakfast. I am in the customer service business and have a strong appreciation for an extraordinary customer experience. They far exceeded our expectations and that of all our guests. The venue is beautiful,...

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Helpful?
Thank PeggyM524
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this review

It was an absolute pleasure to host your daughter's wedding! Thanks for thinking of us when you were planning your special event, and thanks for following up with such a thoughtful recommendation afterward. We'd love to have you back again soon! Best wishes, Andy, General Manager

New Canaan, Connecticut
Reviewed 25 May 2014

My husband and I were the "first paying guests" to stay in the Katharine Hepburn suite in the new Three Stories guest house---and it was worth every penny! The exquisite attention to every detail of this superbly restored and decorated house is impressive from the very top of the cupola to the basement billiards room. The views, inside and out,...

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Thank Mary
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this review

I'm so happy to hear you enjoyed our new guest house, Mary! Thanks for taking time out of your day to spread the word about our Katharine Hepburn suite after your stay. We can't wait to have you back! Until next time, Andy, General Manager

Reviewed 23 May 2014

Saybrook Point Inn sits right on Long Island Sound in the nicest part of Old Saybrook. Katherine Hepburn's former estate can be seen just a short stroll away but the shopping area of the town requires a drive, although there is not much there. The inn is well run, clean, quiet with generous sized rooms and comfortable beds. Their restaurant...

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Helpful?
Thank Alexander A
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this review

Thanks for recommending us, Alexander! I've no doubt other reviewers will appreciate your attention to detail just as much as I do. Hope to have you back to see our new Three Stories addition soon! 'Til then, Andy, General Manager

Old Saybrook, Connecticut
Reviewed 20 May 2014

Recently, I approached both the owner, Stephen and the GM, Andy regarding a concern and problem I had encountered. Well, on a Sunday night, I received a personal phone call from Stephen assuring me that my concerns were heard. Next day... an email from the general manager, Andy, SOLVING my issue. Customer service, responsiveness and personal touch.. separating the chain...

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Helpful?
1Thank Sue5363
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this review

The pleasure was all ours! Thanks for giving us the opportunity to address your concern, and thanks for following up with such a thoughtful recommendation. If there's anything else we can do for you, please don't hesitate to call or email us! Best, Andy

Suffield, Connecticut
Reviewed 14 May 2014

What an amazing stay! We booked a room for our anniversary and it was just amazing. The spa services were above and beyond, the room was perfect in every way and the food, bar and people just made you feel like a king and queen. Wish I could move in!

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Helpful?
1Thank Ravenwood11
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this review

Thanks for celebrating with us, and thanks for following up with such a delightful recommendation! Reading that you wish you could move into our inn absolutely made my day. Come back and see us again soon! 'Til then, Andy, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Saybrook Point Inn & Spa is a AAA Four Diamond Southern Connecticut hotel, recently designated as a green hotel. We offer gracious accommodations, Four Diamond dining, a luxurious spa, and a gorgeous shoreline view. Enjoy classic intimacy in elegant rooms featuring balconies, water views and glowing fireplaces. We are a pet friendly hotel.Amenities include a luxurious spa, our health club offering indoor and outdoor pools, modern fitness equipment, sun decks, sauna and exercise classes. Our marina can accommodate vessels up to 200 feet and offers a floating gas dock and expert staff. We also have onsite dining at Fresh Salt Restaurant, offering exquisite service and waterfront ambiance. We offer meeting rooms and space, planning and catering for events.Saybrook Point Inn & Spa is conveniently located only two hours from New York City and one hour from Bradley International Airport. Our inn is at the mouth of the Connecticut River, with panoramic views of Long Island Sound, and only steps from the heart of historic Old Saybrook and a colorful host of antique shops, theatres, brand name outlets and casinos. ... more   less 

Additional Information about Saybrook Point Inn & Spa

Address: 2 Bridge St., Old Saybrook, CT 06475
Region: United States > Connecticut > Old Saybrook
Price Range: $315 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Saybrook Point Inn & Spa 3.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Saybrook Point Hotel Old Saybrook
Saybrook Point Inn And Spa
Old Saybrook Inn
Saybrook Point Old
Saybrook Inn
Saybrook Point Inn Spa
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Questions & Answers

Here's what travellers have asked, with answers from Saybrook Point Inn & Spa staff and other travellers.
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Madison
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a "junior luxury suite" It was anything but junior. The room was spacious with a sofa, table desk and plenty of room.”
 of 5 bubbles GerryW44, 12 Feb 2017 | Read review
“Water view”
 of 5 bubbles JVVO, 20 Jan 2017 | Read review
“Get a room with a fireplace. The bellboys will come and light a log for you, no charge!!”
 of 5 bubbles Spasoccermom, 18 Jan 2017 | Read review
“Stay in the Main Inn”
 of 5 bubbles janie51, 8 Jan 2017 | Read review
“Spring for the water view room. worth it. Also like the Junior Suites, if you like more room than a single 'normal' room”
 of 5 bubbles wgardellajr, 8 Jan 2017 | Read review
5 of 5