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Courtyard Norwich

Expedia.comUSD 148*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 148*
USD 148*
USD 148*
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Courtyard Norwich
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263 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Southington, Connecticut
Reviewed 28 October 2016

I selected this hotel for its proximity to Mohegan Sun and price. I only needed to stay one night after attending a concert and didn't want to pay the ridiculous rates of the casino's hotel. This Marriott did not disappoint! The staff was friendly, courteous, and helpful. My room was clean and bright, and I found the bedding to be...

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1Thank Julia B
Suffern, New York
Reviewed 10 September 2016

Booked a suite with my family. The hotel was a great location, close to Mohegan Sun. The room was spacious, clean and comfortable. It was perfect for a one night stay. They offered a shuttle service to the casino, which was great.

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2Thank bfenster
Worcester, Massachusetts
Reviewed 6 September 2016

My boyfriend and I had booked another hotel in Groton, CT for a getaway over Labor Day weekend. Once we got there, the hotel was so dirty and unsafe that we cancelled and were left to find another place to stay at the last minute. After calling 15 hotels around the Mystic area and having all of them fully booked,...

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Helpful?
Thank jashton2016
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you so much for your review!! I am very glad that the hotel and staff exceeded your expectations. Best Regards, Sue

New Britain, Connecticut
Reviewed 4 September 2016 via mobile

As soon as we walked in to our room it smelled of must like a thick odor we immediately opened our screen porch an aired the room out ...we were there on a busy weekend I guess so the struggle for parking was annoying...I almost fell in the shower it's quite slippery ...they had a Starbucks very nice... and the...

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Helpful?
Thank Adriana S
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you for your comments, the renovations will be a huge help and will be an amazing transformation of the hotel. Each room will have new AC units that will assist with the mugginess that you feel when you enter the room. All of the tubs in the King rooms will actually be removed and walk in showers are being...

Mashpee, Massachusetts
Reviewed 24 August 2016 via mobile

I am giving this four stars now because they are renovating in Sept. and we were pleased with rooms and staff. The queen (2 bed) room was very spacious and the air-conditioning was on when we entered. Worked perfectly. The room had a bit of a musty smell. I sprayed deodorant which helped. For those that go before the renovations...

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Helpful?
Thank coollilygirl19
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you so much for your review. I am very glad the staff exceeded your expectations, our renovations are underway and we are all excited about our fresh new look. We look forward to your return when your travels bring you back to Norwich. Best Regards, Sue

Pawtucket
Reviewed 23 August 2016

My daughter and I spend the weekend here. It was about 15 minutes from Mohegan Sun and it was easy access to 395. We would spend another weekend here. We had a 3rd floor room with a balcony. The screen to the slider needed repair but because it was warm we did not open the door,

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2Thank H6681ECmanuelf
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you for your review. We look forward to your next visit when your travels bring you back to Norwich! Best Regards, Sue

Hartford, Connecticut
Reviewed 22 August 2016 via mobile

I was greeted warmly when I stepped through the door. I asked for a quiet room and got one that was perfect, didn't hear much of anything from inside or outside of the property. My room was clean and comfortable. The mattress was really great for a good night's sleep. Bonus was the Bistro onsite for breakfast and dinner with...

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Helpful?
Thank Kathleen S
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you so much for your review. I am very happy that the staff made a positive impact on your stay. We look forward to seeing you again when your travels bring you back to Norwich. Best Regards, Sue

Reviewed 20 August 2016 via mobile

The employees make the hotel, unfortunately the rooms do not. The hotel is currently being renovated and it surely needs it. I can not give the hotel a bad review because the management is involved and they went out of there way to ensure a great stay. But, yes the hotel is in need of a total makeover.

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Helpful?
Thank Brian P
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you so much for your review, renovations have started and I agree, they are very much needed. We look forward to your return when they are completed and experience our fresh new look!! Best Regards, Sue

New York City, New York
Reviewed 19 August 2016

The lobby was redone since my last stay but the room was and looked uninviting. The outside doors to the small patio should dirt and spider weebs. So we didnt open the doors. The walls were in need of plaster....... marriott needs to fix the rooms to make hem sparckle like the lobby........pool chlorine was very noticeable ... the smeel...

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Helpful?
Thank jjannuke
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you for your response. The good news is that the hotel is scheduled for a full renovation beginning in just a few short weeks. This renovations includes all guest rooms, lobby and exterior. We are all very excited about our fresh new look!! Regardless, there should not have been a cleanliness issue. I will share it with the teal...

Reviewed 18 August 2016 via mobile

Decent hotel. A bit old and outdated. Could use some room Renovations. Not overly impressed. Pool was nice for the kids but small and the hot tub was not very hot and jets were very weak. Close to Mohegan with a bus going back and forth but not much in the immediate area.

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Helpful?
Thank Misterfp
Sue L, General Manager at Courtyard Norwich, responded to this review

Thank you for your comments. I would agree that the property is a bit dated as well, she has not aged very well. The good news is that our full renovation is about to start just after labor day. The project includes all guest rooms, common spaces including the pool and Jacuzzi room and exterior, we are all very excited...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Courtyard Norwich

Address: 181 W Town St, Norwich, CT 06360-2109
Region: United States > Connecticut > Mystic Country > Norwich
Price Range: $164 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Norwich 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott Norwich Hotel Norwich
Norwich Courtyard
Norwich Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Norwich staff and other travellers.
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Questions? Get answers from Courtyard Norwich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have balcony's , those are my favorite”
588SusanP588, 24 Jan 2017 | Read review
“Small lounge area and there is also an area to buy a great breakfast every morning. A pool and workout area is also available.”
H6681ECmanuelf, 22 Aug 2016 | Read review
“ask to see it first”
jjannuke, 18 Aug 2016 | Read review
“Don't get a room that faces the Interstate.”
RoadMaven, 30 Jun 2016 | Read review
“High floor is the only thing I can reccomend”
litechguy, 19 May 2016 | Read review
5 of 5
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USD 148* /night
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Prices are for 1 room, 2 adults
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