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The Spa at Norwich Inn

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546 Reviews from our TripAdvisor Community

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Showing 546: English reviews
Waterford, Connecticut
Reviewed 18 March 2015

I stayed for 2 nights in a villa. The villas are great! for about the same price as a room in the inn with one bed, you get a whole studio apartment with a full kitchen, fireplace, sitting area, and deck. We could use the spa all the day the day we checked in and the day we checked out-...

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1Thank Ann S
Medford, Massachusetts
Reviewed 18 March 2015

A friend and I met here for a girls' get-together recently, staying one Sunday night. We thought it would be quiet but unfortunately we had selected the night of the employee holiday party, held in the function rooms outside Ascot's Pub. When I say there was screaming and shrieking going on, I'm not exaggerating. Clearly some of the employees were...

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3Thank skoulo
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear Skoulo - Thank you very much for your honest feedback on your recent stay with us. We were pleased to read that you appreciated your accommodations and found it a nice place to reconnect, unwind and rejuvenate with friends. We do apologize that you did not experience the peace and quiet that you had anticipated throughout your entire facility...

Poughkeepsie, New York
Reviewed 15 March 2015

I came to the Spa with 3 of my college friends for a "women's weekend" of rest, relaxation and catching up. Obviously, many other women had the same idea in mind! The hotel was nice but nothing spectacular, clearly the attraction to coming here is the spa. A wide range of services were available, and we all chose different items....

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1Thank Mary J
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear Mary J - Thank you for your review of the Spa at Norwich Inn. Though happy to hear you enjoyed our spa services, we are discouraged that we fell just short of our own high food and beverage expectations. Mary, we have share your experience with our entire team (both positive and negative) and hope that you will afford...

Reviewed 9 March 2015 via mobile

This was my 1st time here. My husband booked me a facial which was very nice and relaxing. Was slightly bothered by ticking clock in treatment room that kept going on and off. I think this was for the treatment, but something silent would be better. The facilities were nice, but seemed like they needed updating--new paint and carpet needed....

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1Thank Jodesk
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear Jodesk - Thank you for taking the time to share your valuable comments with us about your first visit to The Spa at Norwich Inn. We have brought your observations and suggestions to the attention of all team members, including the Spa Director. We pride ourselves on the luxury and comfort by which we welcome our guests, but we...

New York City, New York
Reviewed 4 March 2015

I have been to the norwich 5 or 6 times. the spas therapists are great: I had a body polish, a luminese facial and a hot stone massage, all lovely. I unfortunately find the food and service outside the spa has gone downhill. We ordered the fish tacos, and the tuna was not edible, in one of the tacos. The...

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3Thank bunkiss
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear Bunkiss - As a long-time customer thank you for sharing your feedback with us. Though we are happy to hear you enjoyed all of your spa treatments, we are discouraged to know that we fell short of both your and our own high food and service expectations. Please do take some comfort in knowing that your concerns will receive...

Fort Lee, New Jersey
Reviewed 15 February 2015

My sister gave an overnight spa package to me for Christmas. With my sister and niece we drove to the spa on Saturday and had a lovely service before lunch then a lovely lunch. In the afternoon I had a manicure and then we had massages which were heavenly. We had a lovely dinner and a good night's sleep and...

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2Thank Andrea K
CT
Reviewed 13 February 2015

This was our first stay at the inn. Everyone we encountered was extremely pleasant and friendly. It was a weeknight stay so it was not crowded so we enjoyed all the inn had to offer. You get to enjoy the spa as soon as you get there. The pool was a bit chilly but was able to swim and look...

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3Thank LoveToDineCt
Reviewed 9 February 2015

I was looking forward to staying here for one night with my mom and my aunt. We had planned this trip around Christmas time and we all were excited for a needed relaxing weekend. When we arrived, we were greeted by a lovely receptionist who began the check in process. When going over our paperwork, we found that the rate...

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2Thank andreagrace48
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear Andrea Grace - Please accept our apologies for your less than perfect experience during your recent visit to The Spa at Norwich Inn. We pride ourselves on exceeding the expectations of our guests and providing the best personal service possible. We understand that these little things are what make an experience exceptional and we apologize for the oversights. Thank...

Nassau, New York
Reviewed 31 January 2015

This was not my first trip to this lovely spa. I was looking forward to this weekend get away but found the spa very crowded. It was difficult to use the steam room and sauna, and the spa was usually full, with very loud guests, who had little awareness of "spa etiquette". While my massage was wonderful (as always), the...

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1Thank E C
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear EC - Thank you for your kind words and constructive feedback with regards to your recent visit to The Spa at Norwich Inn. We are always very mindful of protecting the spa experience. We strive to maintain a relaxing and calming environment – and we are very disappointed that your experience was less than perfect. We hope that you...

Essex, Connecticut
Reviewed 30 January 2015

Very cheerful and helpful staff made our stay a success. Great pub with live music and an elegant dining room with excellent food. The spa offers massages, a quiet room to rest, a small but attractive swimming pool, hot tubs and complete locker rooms. This is a great place to unwind and to recharge.

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1Thank JackX729

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote the ultimate in relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and many more. ... more   less 

Additional Information about The Spa at Norwich Inn

Address: 607 W Thames St, Norwich, CT 06360-7139
Region: United States > Connecticut > Mystic Country > Norwich
Price Range: $266 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Spa at Norwich Inn 3.5*
Number of rooms: 100
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Also Known As:
The Spa At Norwich Hotel Norwich
Spa Norwich
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Questions & Answers

Here's what travellers have asked, with answers from The Spa at Norwich Inn staff and other travellers.
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Questions? Get answers from The Spa at Norwich Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You spend little time in your room”
Bootsc90, 16 Apr 2017 | Read review
“Rooms far from the lobby., or a villa because something goes on every day, from bridal showers to weddings, and today a business meeting.”
journeygal12, 13 Mar 2017 | Read review
“Both Inn Rooms and Villas are spacious, comfortable and accommodating.”
robertaj48, 27 Feb 2017 | Read review
“Room 23 was pretty & spacious, but you could hear the upstairs guest easily”
Organized10580, 18 Feb 2017 | Read review
“Don't waste your money here, too expensive!”
931roser, 10 Feb 2017 | Read review
5 of 5