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DoubleTree by Hilton Hotel Norwalk

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817 Reviews from our TripAdvisor Community

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Showing 798: English reviews
Sagaponack, United States
Reviewed 20 June 2016

Great stay-easy check in/check out, great restaurant/room service and bar, clean rooms and comfortable beds! Was there for business but would recommend a pleasure stay as well. Traffic on nearby i95 can get thick so stay on Post Rd/Rte 1!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Amanda T
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you so much for being our guest and for sharing such nice comments about our accommodations and the service you received during your business trip to Norwalk. I hope you will come back again soon - perhaps even for a leisure stay as you noted. Thanks again for taking the time to write.

Watertown, United States
Reviewed 20 June 2016

I paid for the Executive suite but was not really impressed with the room as it small considering that it was a suite. The happy hour was not appetizing although the service was great. There could be more variety in the breakfast. The pool issue kinda ruined the trip.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank April C
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Your comments about your suite are noted and the happy hour food comment has been reviewed with our chef and bar staff. Thanks for the nice comment about the service you received. Our breakfast buffet has a great variety of traditional and healthy options that are featured at all Hilton properties, but if we missed something you prefer we are...

Helmond, The Netherlands
Reviewed 18 June 2016

Friendly reception, including biscuit, but room had seen better days even if everything functioned OK. Hotel is clearly aimed at business travelers so don't expect an inspiring view. Bar downstairs was quite cozy. Breakfast was excellent with plenty of choice and great quality

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Helpful?
Thank Joosmark
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for your thoughts. Admittedly, inspiring views are not our strength, but we were glad to see that our front desk reception, the atmosphere in our bar, and the quality and choices at breakfast all met or exceeded your expectations. Thank you for being our guest.

Jupiter, Florida
Reviewed 16 June 2016

Stayed here with my two kids while Visiting family in CT. I recommend paying the extra and staying on the executive floor to get free breakfast and snacks. The breakfast was great. There were 4 of us so this was great value! The beds and pillows were so comfortable. The only downside is the location but there's not many choices...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank parissa2016
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are glad to see that you and your family enjoyed your stay with us. Thank you for the nice comments about the comfort of our rooms and the great value you experienced on our executive level. Thank you for choosing to stay with us during your visit to Connecticut.

Hartford, Connecticut, United States
Reviewed 16 June 2016 via mobile

I checked in for 2 nights with two different reservations. A different confirmation number for each night. I told them this when I checked in. So imagine my surprise when I come back after my day for the second night and they put me in another room. I told them that I had mentioned this to this same person the...

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Helpful?
Thank Margaret G
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I am sorry that you experienced this confusion with regard to your room reservation, room location, and your belongings. I appreciate your feedback so I could review this matter with our front desk management. This is not typical of our very efficient, friendly, and helpful team at the front desk so I trust that your next visit will be handled...

ellsworth, United States
Reviewed 16 June 2016

filthy needs a good over haul from top to bottom maids need better training as to what cleaning is .Lower level parking out back is like a junk yard .but I had no choice at 1 a.m. all other lots full OR RENTED to a Car dealership???????.WHY? spend more and go to a nice hotel not worth it!

Review collected in partnership with DoubleTree by Hilton
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2Thank John H
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

With all due respect, sir, our hotel is not filthy. That is quite obvious if you read other reviews. We are in the process of cleaning out one section of the garage basement level which is why those items were there. We certainly are not perfect. I apologize if we missed something during your stay.

Reviewed 15 June 2016

This hotel was great and it is right off 95. Very clean, free parking, very helpful staff. We need an extra pillow and one was at our door minutes after the request. The breakfast was much better than the usual, with lots of choices both healthy and hearty.

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Helpful?
Thank 687theresal
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are glad you found us and decided to "crash" here! We appreciate your nice comments about the hotel, our staff, and our breakfast buffet. Thank you for taking the time to write. Please come visit us again the next time you are driving through southern Connecticut.

Reviewed 15 June 2016

Stayed here in June for 7 nights. I trip here at least once a year and stay 5 - 7 nights. This particular trip was my fifth to this location in the last 3 years. Upon check-in I was given a room on the executive level (score an upgrade) but was never told of the amenities which included a club...

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2Thank SCJFL
Reviewed 13 June 2016 via mobile

On June 7th, 2016 my wife and I got married here at the Doubletree by Hilton Norwalk, CT. Let's start the review by saying you was absolutely amazing, way beyond our expectations. The staff was great, delightful and very attendant. The prices were amazing, long story short this is the best place for you to do your events. Mrs. Debra...

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1Thank Bwester
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Congratulations to you and your wife and best wishes for many years of happiness. Thank you so much for your recognition of Debra's efforts to guide you through the wedding planning process and our staff's ability to deliver on her promises. We truly appreciate that you chose to have your wedding at the DoubleTree by Hilton Norwalk. Your recommendation based...

Virginia Beach, Virginia
Reviewed 8 June 2016

I was staying with a wedding block booking and the discounted rate wasn't applied to my room. After settling that matter, I got the key for my room and when I opened the door there were people already in there. I had to go back down to the desk to get a different room because they didn't realize they had...

Review collected in partnership with DoubleTree by Hilton
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2Thank kataducci
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Please accept our apology for assigning you to a room that was occupied by another guest. That is simply an unacceptable error that will be reviewed with our front desk staff. Security escorted you to your room because we wanted to make sure that the error you experienced was not repeated. Sometimes, when room reservations are made after the closing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Start your stay with our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our hotel in Norwalk, CT is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norwalk

Address: 789 Connecticut Avenue, Norwalk, CT 06854
Region: United States > Connecticut > Norwalk
Price Range: $142 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norwalk 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Doubletree - Norwalk Hotel Norwalk
Hotel Style:
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Norwalk staff and other travellers.
5 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Norwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request King size bed! Great pillows!”
 of 5 bubbles TheElenaJay, 3 Jan 2017 | Read review
“do not stay here”
 of 5 bubbles BrianH458, 1 Nov 2016 | Read review
“Cookies very chocolatey. 8-)”
 of 5 bubbles 730charissec, 29 Sep 2016 | Read review
“Get an upper floor that faces the street. Backside overlooks some parking lot.”
 of 5 bubbles jds754, 21 Aug 2016 | Read review
“Our room looked over at the Costco parking lot - and it was quiet”
  • Nice shower
  • Comfortable beds
 of 5 bubbles LuckyLobsters, 3 Aug 2016 | Read review
5 of 5