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DoubleTree by Hilton Hotel Norwalk

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DoubleTree by Hilton Hotel Norwalk
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785 Reviews from our TripAdvisor Community

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Showing 767: English reviews
Boston
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 days ago NEW via mobile

I am used to Hilton properties being spotlessly clean and well maintained, so this property was a letdown. The room wasn't clean, there was some kind of gook on the desk chair (not just stains, stuff that could be cleaned off because I tried) the bathroom had evident mildew, there was hair in the corner of the bathroom floor and... More 

Helpful?
Thank Wineknut
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Please accept our apology for the conditions you found in your guest room. This is just as unacceptable to us as it was to you and your comments have been reviewed with housekeeping management. Your feedback is appreciated and we apologize once again for letting you down. If you do decide to visit us again please contact me directly so... More 

Downingtown, United States
2 reviews
Reviewed 5 days ago NEW

I use this hotel because it is convenient to my destination, reasonably adequate service and room, and not excessively expensive. In that regard, it delivers exactly what is expected: a decent room, fairly good, but not exceptional, service and a good, but not exceptional breakfast.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brian G K
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We appreciate your patronage and your feedback. If there is something we can do to make your stays with us more satisfactory please let us know and we will do everything possible to enhance your experience. Thank you for taking the time to write. More 

Beverly, United States
1 review
Reviewed 6 days ago NEW

This Doubletree in Norwalk Connecticut goes above and beyond in the hospitality department. The staff is attentive and helpful- There is always someone at the desk to answer questions or offer suggestions. The breakfast buffet was delicious. A lot to love about this Doubletree!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank K6306WXlouisem
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you so much for the kind comments. We are pleased to learn that you received such helpful service from our staff and you enjoyed your breakfast experience. Please come see us again and thanks for sharing your thoughts with us. More 

Wilmington, Delaware
Level Contributor
114 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago via mobile

Perfectly fine room. Nice warm cookies at check-in. Staff very friendly, especially the bartender. Room is adequate but no fridge or safe. Nice seating area, though. Only problem so far is significant noise from I-95 and it's midnight. Earplugs would be useful!

Helpful?
Thank lovestotravel013
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are sorry you were disturbed by noise from the highway, but glad to see that you found your accommodations to be "perfectly fine." We also appreciate the nice comments about our staff members. Thank you for sharing your thoughts with us. We hope to see you again. More 

Maine
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago via mobile

The hotel was easy to find, the Hilton honors floor was clean and comfortable. However, as the security guard explained, we should never have been placed next to a wedding party. The noise extended into the night, particulate after they flooded a toilet. We were moved to another floor

Helpful?
Thank alice b
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Please accept my apology for assigning you to a room near the wedding party. I am very sorry that you were inconvenienced and had to move to another room in the hotel. We usually place individual guests away from groups, but sometimes it is simply not possible due to occupancy levels. It appears in this case it was an oversight... More 

New York
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago via mobile

Checked in for one night stay. After reading some of the negative reviews I was looking for what they said was wrong. Really didn't have any Issues. Lobby was large and staff was friendly. Room was clean and bedding was great. We stayed with a large group attending a near by wedding. After the wedding we all got together in... More 

Helpful?
Thank lockman102
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I am glad you chose to stay with us and you found that our hotel was clean and comfortable and our staff was friendly. I am sorry that your breakfast experience was not up to our usual standards, but pleased to know that you would stay with us again. Thank you for sharing your experience with us. More 

Holliston, Massachusetts
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

My wife and I were visiting our son who just moved to Norwalk with his new job. Good weekend stay. The work out room is well appointed and under used on weekends if you want to get in a good sweat. Recommend you get breakfast included when you book your room. Comes in break-even for couples and an advantage if... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Paul M
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are pleased to know that you had a good weekend with us and we hope you will stay with us again when you visit your son. Thanks for pointing out the value of our room and breakfast package. I'm sorry you had difficulty in the Costco parking lot .... our entrance is before the light at Costco when you... More 

New York City, New York
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 2 weeks ago

Hotel has the best cookies first and foremost. Stayed here with my family for a quick getaway from NYC. It has a pool and is close to major shopping/restaurants and other attractions. They have a pool on site which is good. Overall good stay we got a great deal on Expedia!

Helpful?
Thank NYCRotaryRocket
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for choosing to stay with us for your getaway from NYC. We are glad to see that you enjoyed the cookies and our swimming pool. Thanks for writing ...please come see us again! More 

New York City, New York
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago via mobile

Stayed at this doubletree for a hockey tournament with our son. The building is situated right off of route 1, which is full of restaurants, there is a Costco directly next door, as well as a Walmart up the street. Gas station across the street, and bertuccis Italian restaurant next door & chipotle & mcdonalds across the street. Room was... More 

Helpful?
Thank Tiffbooch
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for the detailed description of your stay during the recent hockey tournament. We are glad to see that you enjoyed your stay with us and found so much to do in the local Norwalk area. If your travels bring you back for any reason, I hope we will have the pleasure of serving you again. Thanks for writing. More 

Norwalk, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

This is our second year holding an event with 170 people with Double Tree. Debra Pimentel was so helpful and accommodating to our needs. The staff, especially Kevin, is so friendly and worked so hard. I recommend this venue and will be using them again! Thank you to the Debra, Kevin and the rest of the staff!

Helpful?
1 Thank 172jamie
Ted M, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We really appreciate that you decided to hold your event with us for a second time and so glad to hear that all went well. Your recognition of Debra, Kevin, and the team members who serviced your event is also much appreciated. Thank you for allowing us to host your event. I hope we will see you again next year. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Start your stay with our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our hotel in Norwalk, CT is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norwalk

Address: 789 Connecticut Avenue, Norwalk, CT 06854
Region: United States > Connecticut > Norwalk
Price Range: $141 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norwalk 3.5*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Priceline, Expedia, Hotels.com, Cheap Tickets, Travelocity and Odigeo so you can book your DoubleTree by Hilton Hotel Norwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree - Norwalk Hotel Norwalk
Hotel Style:
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Norwalk staff and other travellers.
5 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Norwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not stay here”
 of 5 bubbles BrianH458, 1 Nov 2016 | Read review
“Cookies very chocolatey. 8-)”
 of 5 bubbles 730charissec, 29 Sep 2016 | Read review
“Get an upper floor that faces the street. Backside overlooks some parking lot.”
 of 5 bubbles jds754, 21 Aug 2016 | Read review
“Our room looked over at the Costco parking lot - and it was quiet”
  • Nice shower
  • Comfortable beds
 of 5 bubbles LuckyLobsters, 3 Aug 2016 | Read review
“3rd floor was very good”
 of 5 bubbles 691PattyC, 19 Jul 2016 | Read review
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