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BEST WESTERN PLUS North Haven Hotel

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494 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS North Haven Hotel
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Showing 483: English reviews
north haven, United States
Reviewed 26 October 2016

Room smelling like vomit, Poor quality sheets - sandpaper like, hotel staff did not try to be accommadating when checking in.. Mandatory two night stay is very unreasonable and they did not accept any discounts because it was a block reservation. Many many of the quest experienced bad key cards and were constantly needing replacements.

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Helpful?
Thank Patricia L
New Hampshire
Reviewed 20 October 2016

We have been going to Renaissance faires every year , We always try to find the closest place to stay. That is what this place was. Had a great buffet breakfast. Nice Staff. Clean rooms, close to stores for food to bring in your room.

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Helpful?
Thank NancieMD
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear NancieMD, Thank you for choosing to stay with us! So glad to here you enjoyed your stay with us and the complimentary hot breakfast buffet! See you next year! Rohit GM

Reviewed 17 October 2016

Hotel was extremely lovely, staff professional and courteous. I would definitely stay there again. Amenities were very nice and the breakfast selection outstanding. Great location near many restaurants/ pharmacy and other attractions.

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Helpful?
Thank 61margerys
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear 61margerys, Thank you for taking the time to complete an online review and give the team FIVE stars! I am glad to read that you found the team professional and courteous! We hope to see you again! Rohit GM

Reviewed 17 October 2016

Was here for a parent weekend and it was the perfect hotel for us. The staff was very nice and it has a indoor pool, gym and a restaurant/bar. The location is perfect. Lots of nearby places to eat. Would definitely stay here again.

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Helpful?
Thank 53lourdesc
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear 53lourdesc, Thank you for the TripAdvisor review and giving us FIVE stars. WE had a busy parent's weekend this year and I am so glad to see that the team exceeded your expectations! We hope you choose to stay with us for all your upcoming college visits! Rohit GM

Marlboro, New Jersey
Reviewed 16 October 2016 via mobile

Hotel was clean, neat. Pillows comfortable but mattress could be a little more comfortable. People friendly and helpful. Gym is small, but clean. Pool is also clean. Centrally located to everything. I definitely will stay here again.

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Helpful?
Thank brusjus
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear brusjus, Thank you for the FIVE stars! I am glad to read that you enjoyed your stay and that you will definitely return. Hope to see you soon! Rohit GM

United States
Reviewed 14 October 2016

I was here for a seminar only so my review is not based on a stay. The Ruby room was spacious but drab, tones of brown and gold. There are no windows. The bathroom is rather small given the amount of people who "need to go" during breaks. The breakfast food was not good. The mini bagels were hard. Lunch...

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Helpful?
Thank theexpert
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear theexpert, Thank you for taking the time to complete a review of your recent event with us. I am sorry to read that you found the room drab as our meeting rooms while no windows have had a major renovation three years ago. Your feedback is valuable and I will forward to our Banquet team and the kitchen team...

Sao Paulo, SP
Reviewed 13 October 2016 via mobile

I stayed in this hotel 4 nights. I was by the manager who is Brazilian, she was very polite, she gave us a lot of tips about the city. There is an Outback in the same square, very close to the hotel. The apartment is pretty good mainly the bed, is pretty soft I'd like to stay more days 9nly...

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Helpful?
Thank Viviane D
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Viviane D, I am glad to read that our Manager was able to help you with the city and things to do and see. Seems like you had a good night's sleep which is so important. Hope to see you soon! Rohit GM

Freeport, United States
Reviewed 10 October 2016

This hotel was safe and clean and priced fairly reasonably. It was located near major interstate which I thought I could avoid by asking for room in the back. Which worked. Except in the back was a railroad where the train went by every few hours....so....yeah that sucked. Other than that everything ok.

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Helpful?
Thank Sarai B
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Sarai B, Thank you for taking the time to complete an online review. We value your feedback. I am glad you felt safe. Hope to see you soon! Rohit GM

Corpus Christi, Texas
Reviewed 6 October 2016

Hotel was easy to find and made a good first impression. It was clean, rooms were very neat. The only complaint was that we couldn't get the room cool enough for our tastes. It was Fall and temps outside were in the low 60's but we like it cool to sleep and the ac just couldn't get it there. We...

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Helpful?
Thank DWyrwich
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear DWyrwich, Thank you for taking the time to complete an online review. I am glad to read that you enjoyed your stay! Unfortunately, the cooling units do only go to a certain temperature. Thank you! Rohit GM

New Fairfield, Connecticut
Reviewed 3 October 2016

The hotel for the most part was good. Nats and flies were in all area's of the hotel. My room, my quests rooms and the restuarant. Guests left with bites. The front desk help were pleasant but not above average. The breakfast was good and the staff was very attentive and patient.

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Helpful?
Thank Jwoodw01
JHMMGT, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Jwoodw01, Thank you for taking the time to complete an online review. I am sorry that no one on our team "Wow'ed" you with guest service. I will review your feedback with our team at our daily team meetings. Thank you, Rohit GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Whether for business or leisure, the Best Western Plus North Haven's location is ideal. Located between NYC and Boston with easy access on and off I-91 N/S. Our list of amenities now include an elevator as well as Harry's Sports Grill , business center and guest rooms with complimentary high-speed Internet access , free Continental breakfast for the Priority Club Member only, indoor pool, sauna, outdoor deck, charming courtyard, valet service (M-F), guest laundry, fitness center, 24 hr fax, free parking, exceptional meeting and banquet facilities, and the most comfortable guest accommodations. Our central location is minutes from the arts and culture of Greater New Haven, Yale University & Quinnipiac University and the CT shoreline, Chevrolet Theater and Shubert Theater of Perfoming Arts, 30 minutes from Hartford, CT and 50 minutes to Mohegan Sun and MGM Foxwoods Casinos. We also have a great location to various corporations such as Honeywell, Parker Hannefin, Mossberg, Covidien and HB Communications . If you are traveling for sports or leisure, we are located within minutes of Northford Ice Pavilion, CT Sports Plex and New Haven Field House. ... more   less 

Additional Information about BEST WESTERN PLUS North Haven Hotel

Address: 201 Washington Ave, North Haven, CT 06473-1305 (Formerly Holiday Inn North Haven)
Region: United States > Connecticut > North Haven
Price Range: $130 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS North Haven Hotel 3*
Number of rooms: 140
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Also Known As:
Holiday Inn North Haven Hotel North Haven
North Haven Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS North Haven Hotel staff and other travellers.
3 questions
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9 months ago

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Questions? Get answers from BEST WESTERN PLUS North Haven Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amtrak right behind on the back side of room”
 of 5 bubbles NancieMD, 19 Oct 2016 | Read review
“Our room was next to the elevator but very quiet.”
 of 5 bubbles PatriciaT726, 8 Sep 2016 | Read review
“Ask for a room in the front away from the rail track if you don't want to hear the noise of train passing”
 of 5 bubbles wendyw195, 3 Sep 2016 | Read review
“spend the extra $ and get the Suite. Garden facing first floor rooms allow you to access the Garden area.”
 of 5 bubbles NY3BStra, 16 Aug 2016 | Read review
“Rooms facing the backlot will hear Amtrak fly by at some point..”
 of 5 bubbles STEVEL911, 11 Jul 2016 | Read review
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