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Summerstrand Hotel

17/07/2017 18/07/2017
1 room 2 adults 0 children
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Summerstrand Hotel
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132 Reviews from our TripAdvisor Community

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Showing 117: English reviews
San Sebastian - Donostia, Spain
Reviewed 9 September 2016

the place is under refurbishment work so I guess the old fashioned style will change soon. The hotel is perfectly located to go to uni and beach. The breakfast surprised me very possitibely. The staff is very friendly and attentive.

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Thank fitxifitxi
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for your review of our property. I am pleased that you enjoyed your stay with us - we agree with you that we have the perfect location for either a business or leisure visit to the city of Nelson Mandela Bay. We are currently in the process of a refurbishment so be sure to keep an eye on...

Reviewed 8 September 2016

I had asked for one of the "refurbished rooms" - whilst the carpet and bedside lamps were new, there was not much special about the room. Ordered dinner from room service which arrived an hour late and the order was wrong. Could not find hairdryer and was told it was in the drawer. No hairdryer was found so reception delivered...

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Thank Gisele E
Johannesburg, South Africa
Reviewed 1 September 2016

Toilet and bed sheets were dirty and there was no toilet paper when we arrived the room and there was rubbish on my dust bin when i checked in. Very reappointed from what you see on the pictures on the internet.

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Thank 953basild
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you for taking the time to review our property. I would like to apologize for the problems you experienced during your recent stay with us. If you could please send me an e-mail to Nicolette@hotsummer.co.za I would like to investigate the problems you experienced. Kind Regards The Summerstrand Team

Port Elizabeth
Reviewed 30 August 2016

Your rooms are good and spacious enough. I enjoyed your breakfast buffet. My family and I are taking their hats off for your service and value form money. Keep it up! The facilities are good and the location next to the sea is perfect.

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Thank 857szc
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for taking the time to review our property. We are so pleased that you enjoyed your stay with us. I will definitely pass your amazing comments onto our team. We look forward to welcoming you back to the Summerstrand Hotel in the near future. Kind Regards The Summerstrand Team

Port Elizabeth, South Africa
Reviewed 27 August 2016

I had another pleasant stay at Summerstrand Hotel. The friendly service received made up for the temporary inconvenience caused by renovations. I like the fact that the hotel is in a quiet spot for a good rest and productive meetings .

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Thank Sivu2410
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our property. I am so pleased that you enjoyed your stay with us - we are so exciting about the changes happening in the hotel and look forward to welcoming you back in the near future so that you can experience all the refurbishments. Kind Regards The Summerstrand Team

Port Elizabeth
Reviewed 25 August 2016

The overall stay at the hotel was exceptionally pleasant. Every staff member without exception was service oriented and the attitude of the staff from the cleaners to management was warm, friendly and helpful. This was so refreshing!! The quality of the food at breakfast and the workshop lunch was exceptional. Congratulations to Chef. I look forward to seeing the refurbishments...

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1Thank PennyGottllieb
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our property. I am so pleased that you enjoyed your stay with us - thank you for your very kind comments, I will definitely pass them on to the rest of our team. We look forward to seeing you again in the near future. Kind Regards The Summerstrand Team

Cape Town, South Africa
Reviewed 25 August 2016

The renovations are looking amazing! Loved my stay and thank you to the staff for their attention to detail in making my stay very comfortable. Humphrey and Lunga are assets to the team that were exceptionally helpful. Thank you.

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Thank Cheryl_Schmidt
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our property. We are so pleased that you enjoyed your stay with us - we can't wait to share the final product of the refurbishment with all of our guests. I will definitely pass your kind comments onto our team. We look forward to welcoming you back to the hotel in the...

Port Elizabeth
Reviewed 15 August 2016

Well I must say that it was a fruitful stay where the room service came in expected time, and the bedding/sheets were very clean. All was great I must say, only one requirement for me - it is for them to build a swimming pool. Generous regards, Bongo

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Thank bongob451
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Dear Bongo, Thank you so much for taking the time to review our property. I am so glad that you had a good stay with us. We do have a stunning swimming pool in the garden area of the hotel which is really relaxing. We look forward to seeing you again soon. Kind Regards The Summerstrand Team

Port Elizabeth
Reviewed 3 August 2016

Couldn't understand why I had a room that had no working air conditioner in the middle of the coldest week in Port Elizabeth. Not Hot water available around 8am, Luke warm shower at best. Blankets had burn marks/holes. Lunch pack availability process tedious (form required to be filled out every night although nothing has changed in the details). No available...

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Thank kk882
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for taking the time to review our property. I am sorry to hear that you did not enjoy your time with us - if you could please send me your details on Nicolette@hotsummer.co.za it would be appreciated as I would like to investigate the problems you experienced in your room. With regards the lunch pack forms,...

Pretoria, South Africa
Reviewed 28 July 2016

on our arrival in PE were supposed to sleep at Brookes Hill but they were fully booked, then they recommended Summerstrand Hotel which indeed went to. as it was the first time sleeping at the hotel we were worried, but after seeing the rooms and the "always smiling stuff" then we knew that we are in a wright place. thank...

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Thank thabangmabuse
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for our kind review on our property. I am so pleased that you had a good stay with us and I hope that we will be seeing you again soon. Kind Regards The Summerstrand Team

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17/07/2017 18/07/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Satis Restaurant
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Summerstrand Hotel is situated directly across from one of Port Elizabeth's most pristine, eco friendly beaches and directly adjacent to the Humewood Golf Course. Enjoy a sumptuous Breakfast Buffet before starting your day or relax after a long day of work or play with a cocktail in the lounge, before having a delectable dinner Buffet in Satis Restaurant. Our Bar is the perfect place for a night cap. Our Bedrooms either have views over Algoa Bay, the Humewood Golf Course or our pool and landscaped gardens. We offer complimentary wireless connectivity throughout the entire hotel for your convenience. ... more   less 

Additional Information about Summerstrand Hotel

Address: Marine Drive, Summerstrand, Port Elizabeth 6000, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Price Range: $88 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Summerstrand Hotel 3*
Number of rooms: 137
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Questions & Answers

Here's what travellers have asked, with answers from Summerstrand Hotel staff and other travellers.
2 questions
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Questions? Get answers from Summerstrand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We are unable to answer as this was the first occasion we stayed.”
LordBarryK, 18 Oct 2016 | Read review
“floors on top floor are safer”
LLCLars, 10 Mar 2016 | Read review
“rooms on the northern side have a better view of the sea”
399itumeleng, 19 Nov 2015 | Read review
“Double room we had was great”
444keith, 6 Jun 2015 | Read review
“Sea facing room”
84gisellem, 15 Jan 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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