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The Boardwalk Hotel

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405 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Durham, United Kingdom
Reviewed 3 days ago NEWvia mobile

2 night stay at the boardwalk en route to safari- huge hotel with impressive reception area and conference facilities. Opulent and grand in appearance, luxurious bathroom and sea view. Perfect location 2 minutes walk from the pier. Large choice at breakfast and very comfortable room

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Helpful?
Thank Mary F
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear Mary F, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Tsitsikamma
Reviewed 2 weeks ago via mobile

Very nice setting. They made sure our children were close. Room service was amazing. As parents we knew our kids were safe. Children loved the spoil. Staff were friendly and accommodating. Lovely buffet breakfast.

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Helpful?
Thank stevevQ8144GM
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear stevevQ8144GM, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Port Elizabeth, South Africa
Reviewed 2 weeks ago

The staff and accommodation is super. They welcome you with style and is friendly and go out tgier way tho make you feel welcome. Its close to all entertainment. Walking distance to the beach. There is lots to do for the children. Security is very good.

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Helpful?
Thank G676UXmichellem
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear G676UXmichellem, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Milnerton
Reviewed 3 weeks ago

The Hotel, people, the service was so excellent. The food is tops and the stay was extra fabulous. This Hotel is on the beach side , it also makes life easier as you just walk some few miles to the beach, the weather in Port Elizabeth was also so accommodating. I will not mind to visit at least every three...

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Helpful?
Thank 701bellas
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear 701bellas, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Isle of Wight, UK
Reviewed 3 weeks ago

I have reviewed before, stayed here almost exactly a year ago. This time we bought friends with us. Glad it was still as wonderful. Lovely larger than average rooms, good bed, large bathroom area with bath and separate shower. All service good. Breakfast is a treat. Only down side there was being seated in the wicker chairs - too low...

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Helpful?
Thank Gardengel-IoW
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear Gardengel-IoW, It is an absolute pleasure that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa and sharing your experience with us. We look forward to welcoming you back, trusting your next stay will be as memorable as...

Bucharest, Romania
Reviewed 4 weeks ago

Astonishing property with lovely lobby and restaurants. The rooms are extremely spacious and decorated with the old charm in mind. Oh the view of the Indian Ocean... dreamy! Staff vas very polite and the breakfast really exceeded my expectations. Well done Sun International for this great property!

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Helpful?
Thank Diana I
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear Diana I, Thank you for taking the time to share your experience with us, we are glad that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. We hope to welcome you back soon, thank you for choosing the Boardwalk Hotel, Convention Centre & Spa. Kindest Regards David T...

usa, United States
Reviewed 4 weeks ago

The Boardwalk is a Fantastic 5 star Hotel and the ONLY place to stay when visiting Port Elizabeth. From the moment you step inside you are made to feel special. The atmosphere is elegant, the hotel grand, the food delicious, and the service excellent. Our guest room was spotless, comfortable and very accommodating. We were here for work related reasons...

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Helpful?
Thank Tony D
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear Tony D, It is an absolutely excitement to receive a great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Durban, South Africa
Reviewed 28 October 2016 via mobile

I stayed at this hotel for a conference. The hotel is magnificent. The rooms impressive. The staff friendly and helpful. I would definitely stay again. Beautiful spa downstairs in hotel and easy access to the boardwalk entertainment area and the beaches. Only complaint is that there was not a hair salon in the hotel or close by.

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Helpful?
Thank Jay4051
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear Jay4051, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Kindly contact the Guest Relations Desk for an assistance with the hair salon convenience. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome...

Vancouver
Reviewed 27 October 2016 via mobile

Check - in experience: Rude staff. Staff asked me if I was travelling alone. When I told her I was with my husband, she tried to get us to pay extra for an 'upgraded' room. When we declined, she tried to tell us we didn't book a king room with a sea view. I told her we did as it...

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Helpful?
Thank FrizzyFrosty
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear FrizzyFrosty, Thank you for taking the time to provide us with your valued feedback. We value your business and sincerely regret that the service was not what you expected and deserved. Your comments will help us address the issue you brought to our attention so we can improve our service. We do honour the room descriptions as advertised. We...

Buenos Aires
Reviewed 26 October 2016

Had a great time at the hotel. Rooms are spacious, with a nice decor and ample space. Same as the bathroom, with a great shower and bath tub. Service is fantastic, the views are great and the breakfast is delicious and with great variety. The hotel itself is very nice too, and the views are great. Location is also excellent,...

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Helpful?
Thank mula_83
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this review

Dear mula_83, We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Boardwalk Hotel, Convention Centre and Spa charmingly captures the grace and detail of Victorian architecture whilst incorporating every modern convenience. The result is a refreshing blend of refinement and urban vogue set against the azure backdrop of the Indian Ocean. Boasting 140 sea-facing guestrooms with an average room size of 39m², the hotel's unique variety of accommodation options satisfy every requirement and offer modern conveniences such as plasma screen TVs, luxurious beds, mini bars and bijou balconies. The 5 Star Boardwalk Hotel is the most exciting leisure attraction in the Eastern Cape, offering 24-hour entertainment and superior conference space. ... more   less 

Additional Information about The Boardwalk Hotel

Address: Corner Lodge & Beach Road | Port Elizabeth, Summerstrand, Port Elizabeth 6001, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Price Range: $230 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boardwalk Hotel 5*
Number of rooms: 140
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Summerstrand
#1 On the Beach Hotel in Summerstrand
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Questions & Answers

Here's what travellers have asked, with answers from The Boardwalk Hotel staff and other travellers.
10 questions
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Questions? Get answers from The Boardwalk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front sea facing rooms”
 of 5 bubbles G676UXmichellem, 17 Nov 2016 | Read review
“rooms on the south side are quiter”
 of 5 bubbles 701bellas, 16 Nov 2016 | Read review
“If you come here you must get a sea view room”
 of 5 bubbles dianaionescu85, 5 Nov 2016 | Read review
“the staff is great with helping you accommodate your requests...just ask”
 of 5 bubbles M1591NLtonyd, 5 Nov 2016 | Read review
“Junior Suites are good value for money”
 of 5 bubbles OneWayorReturnPlease, 18 Oct 2016 | Read review
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