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Protea Hotel by Marriott Port Elizabeth Marine

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225 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Level Contributor
17 reviews
7 hotel reviews
Reviewed 4 days ago NEW

I was a little disappointed by this hotel. That being said I have a higher standard for Marriott hotels, so maybe I went in with too high of expectations. The rooms are average and the food wasn't great. The service was slow in the restaurant and checking in. Wifi is not unlimited in your room, which seems strange to me.... More 

Helpful?
Thank Stephanie M
A TripAdvisor Member
Reviewed 1 week ago via mobile

Stayed here for 2 nights, hotel room was fine - very spacious & fairly modern. Didn't eat at the hotel, preferred to drive as lots of restaurants a 5 minute drive away. Hotel was clean, staff were friendly - a good stay with no problems.

Helpful?
1 Thank A TripAdvisor Member
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

Stayed in this hotel in November for 2 nights. Beautiful bedroom with very large and comfortable bed. Staff very friendly and breakfast was very comprehensive with all tastes catered for. Not in the centre of of PE but that's not a problem as it's very well situated on the main road across from the beach. Would stay here again without... More 

Helpful?
Thank Ronan M
Athens, Greece
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Love the location as you can walk out along the waterfront and down to the cafes and boardwalk. Super market is 5 minutes away to the right. Hotel room was ...massive...so I was a very happy lady, especially as I was able to have a day to relax after my business trip. Pool is tiny, but who needs it really... More 

Helpful?
Thank 413sabrina
West Chester, Pennsylvania
Level Contributor
135 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago

Although the staff are friendly and helpful, this Protea Hotel by Marriott have a long way to go to meet the level of service one expected from a Marriott Chain of Hotels. Marriott should ensure that all Marriott Chain Hotels provide one standard and same Elite Privileges are offered worldwide. At the check in, when asked for WiFi access information,... More 

Helpful?
Thank Miller C
Jennifer R, Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear Miller C Thank your for taking the time to rate your stay. As we are forever looking at bettering our services that we provide to our most VALUED GUESTS we have noted your comments and have shared them with management. Kind regards Management and TEAM More 

Port Ludlow, Washington
Level Contributor
267 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 4 weeks ago via mobile

Stayed here 2 nights with tour group from US. Spacious room, great shower, very clean with comfortable beds. Of particular note was the great buffet breakfasts, even with made to order omelets. The front desk was also very helpful in getting us a city tour for 12 at a good rate.

Helpful?
Thank Bill H
Jennifer R, Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear Bill H Thank you for taking the time to rate your stay. We have shared your appreciation with the TEAM and wish you all the best for the remainder of your tour. Kind regards Management and TEAM More 

Washington DC, District of Columbia
Level Contributor
109 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 October 2016

Room is basic but clean with adequate amenities. Staff was helpful but not very attentive. Hotel has large groups of tourists staying there. Seems dated and would need some modernization. Internet very difficult to get.

Helpful?
Thank DCtraveller41
Jennifer R, Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear DCtraveller41 Thank you for taking the time to rate your stay. We thank you for your valued comments and have shared them with the relevant TEAM members. We are continuously looking at bettering our services and your feedback is vital to us being on top of what our GUESTS needs are. Kind regards Management and TEAM More 

SAINT PAUL
Level Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 19 October 2016

Pretty standard hotel - under renovation. Our room was a pretty non descript one that faced buildings. Location is good, across the street from an Indian Ocean beach and near a shopping center with restaurants, liquor store, pharmacy, etc. Breakfast was good, with varied buffet items. We ate both nights at the little restaurant next door. Not sure of the... More 

Helpful?
Thank KTSunny
Jennifer R, Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear KTSunny Thank you for taking the time to rate your stay. On your next visit please ensure to book a sea view room. We are excited about the outcome of the exterior renovation and this should be complete in the first 10 days of November. We serve a buffet dinner with a wide variety to choose from, please join... More 

Peterborough, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 October 2016 via mobile

We arrived early for an over night stay, found the receptionists very abrupt and bordering rude, there was no smile or welcoming and checking us in seemed anchored for her. The room was adequate for an overnight stay, but we were on the back so no views. Breakfast was good but cannot comment on any other meals.

Helpful?
Thank Gary R
Jennifer R, Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear Gary R Thank you for taking the time to rate your stay. The comments received is most disappointing. We pride ourselves on the service we provide to our GUESTS. We have communicated your comments to the relevant department and will ensure to address the behavior. Please accept our apology for not meeting with your or our own service standards.... More 

California
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 September 2016 via mobile

This property is well located near the strand. Restaurants and grocery shopping is within easy walking distance, just a few minutes. The ocean is across the street, and with an ocean view room, you can watch world-class wind surfing. The beds are comfortable. Breakfast was good. We did not have a particularly good room #221. It is next to the... More 

Helpful?
Thank RJBaxter
Jennifer R, Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this review

Dear Mr. Baxter Thank you for taking the time to rate your stay. We have noted your comments and most certainly will keep them in mind should you be able to visit our friendly city again. Enjoy the remainder of your tour. Kind regards Management and TEAM More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott Port Elizabeth Marine - Adding value, always. Among the superior beachfront hotels in Port Elizabeth, the 4-Star Protea Hotel Marine is unparalleled. Overlooking the sun-drenched sands of Pollock Beach, with sweeping views of Algoa Bay, this hotel, in the heart of the Friendly City, is renowned for its quality facilities, personal service and luxurious atmosphere. From the moment you enter the Protea Hotel Marine, you know you are in an exceptional establishment. The large reception area is elegantly decorated, offering the first taste of a stay that promises an unforgettable experience in comfort and style. Ideal for holidaymakers, families and executives alike, the 4-Star Protea Hotel by Marriott Port Elizabeth Marine offers luxurious accommodation in a range of comfortable en-suite rooms that boast spectacular sea views. Delicious meals can be enjoyed in the hotel restaurant and there are excellent conference facilities which can cater for 10 - 90 delegates. A secluded roof top splash pool for hot summer days overlooking the ocean, ideal for adults and kids to enjoy. The Protea Hotel by Marriott Port Elizabeth Marine is situated within walking distance of safe, sandy beaches, various swimming pools, a casino and entertainment complex, not to mention the Museum and Snake Park, and various sporting facilities, including golf. ... more   less 

Additional Information about Protea Hotel by Marriott Port Elizabeth Marine

Address: Marine Drive, Summerstrand, Port Elizabeth 6001, South Africa (Formerly Protea Hotel Marine)
Region: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Price Range: $135 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Port Elizabeth Marine 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Protea Hotel Port Elizabeth
Hotel Style:
#1 Business Hotel in Summerstrand
#4 On the Beach Hotel in Summerstrand
#6 Luxury Hotel in Summerstrand
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Port Elizabeth Marine staff and other travellers.
5 questions
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Houston, Texas
5 months ago
St. Vincent
Derby, United Kingdom
10 months ago
Albuquerque, NM
over a year ago

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Questions? Get answers from Protea Hotel by Marriott Port Elizabeth Marine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with Bedroom on the Mezzanine Floor”
 of 5 bubbles 239millerc, 10 Nov 2016 | Read review
“ask for a room in the back or side to avoid highway noise”
 of 5 bubbles DCtraveller41, 25 Oct 2016 | Read review
“Room facing sea”
 of 5 bubbles vivek772015, 28 Aug 2016 | Read review
“Lumpy bedding in our room”
 of 5 bubbles BelindaD667, 2 Jul 2016 | Read review
“Request a higher floor with sea views”
 of 5 bubbles knowtel, 2 Jul 2016 | Read review
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