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Isango Gate Boutique Hotel and Spa

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Isango Gate Boutique Hotel and Spa
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203 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Port Elizabeth
Reviewed yesterday NEW

I have stayed at Isango Gate before and love staying there. The staff are gracious and friendly and nothing is too much effort. Lovely rooms, restaurant and quiet location.I recommend this hotel highly.

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Helpful?
Thank 721leac
Hellevoetsluis, The Netherlands
Reviewed yesterday NEW

The hotel is not at beach but you have a nice around the hotel. The rooms were nice and the bathroom clean and large. For me personal is the inertnet acces more important than the swimming pool but both are more than acceptable. When we arrived we could use the meeting room for free and the staff is nice and...

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Helpful?
Thank rproos_151570
Blackpool, United Kingdom
Reviewed 2 days ago NEW

Lovely boutique hotel,friendly staff,rooms with everything you could want,i slept like a baby,had a roll top bath and large walk in shower,good restaurant and food to a high standard,if your staying in this area i would highly recommend .

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Helpful?
Thank X7422QLdavids
Port Elizabeth
Reviewed 3 days ago NEW

Surprised my mom for her 50th birthday. You guys made it so special and we will never forget it.The room was very nice,the staff was friendly and food was delicious I will recommend you to my friends and family

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Helpful?
Thank 975charlenev
Port Elizabeth
Reviewed 5 days ago NEW

I would like to say thank you, thank you... to Isango Gate Hotel, their service was excellent. The staff was friendly and very professional. I would recommend them to anyone. After a very hot and humid day, to walk into our hotel room with the air conditioner on was really nice. The room was beautiful our balcony view over the...

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Helpful?
Thank devons626
Johannesburg, South Africa
Reviewed 6 days ago NEW

Modern hotel with excellent restaurant and lovely garden and pool. the rooms were very spacious and modern. there was a fresh lemon with knife for drinks in the room and bottled water. the reception were very accommodating and friendly.Breakfast was first class.

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Helpful?
Thank irene1050
Port Elizabeth
Reviewed 1 week ago

I've stayed at Isango Gate before and it was great. This time, however, was a surprise. The experience as a whole was absolutely disappointing. The areas in question are listed below. 1. Cleanliness: Bathroom not clean. Seriously? 2. Maintenance and Standards: one of the hand towels was torn through the middle. The wallpaper is peeling off above the headboard area....

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1Thank discerningguest2017
Port Elizabeth
Reviewed 2 weeks ago

Needed to overnight reasonably near airport - unfortunately building project across road but no unreasonable or too early noise. Helpful staff. Good breakfast. Easily found from directions and easy to get onto N2 direction Grahamstown. No real sea view as many university buildings.

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Thank jameswV9460PB
Pretoria, South Africa
Reviewed 4 weeks ago

We were stranded when we missed our flight due to a veld fire on the way to the airport. We booked this hotel because it is near the airport. It is convenient, clean and provides a shuttle to the airport. Just what we needed.

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Helpful?
Thank Ansie7ster
gmisango, General Manager at Isango Gate Boutique Hotel and Spa, responded to this review

Good day, Thank you for choosing to stay with us whilst visiting our beautiful city.I am glad you enjoyed your stay.I hope to see you back here again. Kind regards,

NW
Reviewed 4 weeks ago

Great place and lovely room (presidential suite). Pity about the views (buildings all around, only side-view of the ocean). Very quiet. Nice pool area. Service: lack of attention to detail - stains on sofas, table linen not changed from dinner to breakfast (we had the same table and our wine stains were still there for breakfast). Stick to straight-out-of-the-bottle drinks...

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Helpful?
Thank ACK66Pepe
gmisango, General Manager at Isango Gate Boutique Hotel and Spa, responded to this review

Good day Pepe, Thank you very much for the valued feedback.My team and I appreciate your comments as it assist us in improving our standards all the time. We have put corrective measures in place so that this will never happen again. Kind regards,

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Isango boutique hotel and Spa is the only Tourism authority 5 star Boutique hotel and spa in Summerstrand. We have the top rated spa in Port Elizabeth where our highly trained therapists are on hand to pamper you and give you the best spa treatments you could ever wish for. Our 5 star all suite hotel offers individual personal attention We have an award winning chef on site to tailor make any meals you wish. we have state of the art conference facilities as well as a private boardroom. ... more   less 

Additional Information about Isango Gate Boutique Hotel and Spa

Address: 23 Bornemouth Street, Summerstrand, Port Elizabeth 6001, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Price Range: $179 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Isango Gate Boutique Hotel and Spa 5*
Number of rooms: 10
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Summerstrand
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Questions & Answers

Here's what travellers have asked, with answers from Isango Gate Boutique Hotel and Spa staff and other travellers.
2 questions
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Questions? Get answers from Isango Gate Boutique Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only downside was construction close by and they worked very late and started early.”
 of 5 bubbles irene1050, 13 Feb 2017 | Read review
“Room 9 was fantastic with a bedroom, lounge and balcony!”
 of 5 bubbles Ellehi, 7 Jan 2017 | Read review
“The presidential suite is a bargain and worth every cent.”
 of 5 bubbles 669dalen, 19 Oct 2016 | Read review
“No lift so check if there are ground floor room if you have mobility challenges.”
  • Stunning bathroom
  • View from room terrace
 of 5 bubbles 421JennyB, 17 Jul 2016 | Read review
“Spa Service Food Quality”
 of 5 bubbles lindseyr449, 26 Jun 2016 | Read review
5 of 5