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Holiday Inn New London - Mystic Area

Booking.comUSD 135*
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GreenLeadersBronze level
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 135*
USD 135*
USD 135*
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Holiday Inn New London - Mystic Area
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211 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn New London - Mystic Area
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Showing 207: English reviews
ohio
Reviewed 20 October 2013

This is a very nice hotel of its kind. Very clean. Beautiful pool, large and lit up blue at night, very attractive. Unfortunately, there aren't many places to eat around the hotel which is smack downtown. There are probably expensive bistros, but no quickies if you have kids with you. So we decided to eat in the hotel. We waited...

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Helpful?
2Thank yearbook1
Amit R, General Manager at Holiday Inn New London - Mystic Area, responded to this review

Dear yearbook1, Thank you for playing fair & acknowledging the hotel on all aspects. On one end we were able to create experience via product, pool & clean comfortable guestroom. On other end restaurant service was not up to par. We are currently working on it & again sorry for any inconvenience this may have caused you. We hope to...

West Palm Beach, Florida
Reviewed 16 October 2013

We stayed at this hotel while visiting our daughter at the U.S. Coast Guard Academy for parent's weekend this past September. The hotel was recently renovated and the rooms were very clean and the beds were very comfortable. However it is important to note that it is not located in the nicest part of town and there is not a...

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Helpful?
Thank Jim B
Amit R, General Manager at Holiday Inn New London - Mystic Area, responded to this review

Dear Jim, Thank you for reviewing our hotel. It's always nice to hear that everything worked out from your visit perspective. We appreciate you recognizing the staff extra miles, which we strive to do everyday. Thanks again for choosing us & looking forwards to your stay again in near future. Warm regards,

Virginia Beach, Va
Reviewed 9 October 2013

This was my first opportunity to stay at this hotel, my experience was excellent from beginning to end. The rooms are very spacious and furnished well. They are well maintained and kept very clean. The staff is extremely friendly and helpful and did everything possible to make my stay as pleasant as possible. The restaurant has a great variety to...

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Helpful?
Thank GovernmentTraveler
Amit R, General Manager at Holiday Inn New London - Mystic Area, responded to this review

Dear GovernmentTraveler, We are thrilled to hear from brand new & spacious product to staff service everything you found up to your satisfaction level. We appreciate your time letting us know, it drives my team to go above & beyond over & over. We hope to be at your service again Warm regards

Koege, Denmark
Reviewed 5 October 2013

Our room at Holiday Inn was H-U-G-E!!! Very comfortable and everything worked to our satisfaction. Delicious burger at the restaurant at the hotel. The hotel is fairly new, so everything is in mint condition. Super value for the money..... and very conveniently located re. the Cross Sound Ferry to Long Island.

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Helpful?
Thank Bertil-Brinko
Amit R, General Manager at Holiday Inn New London - Mystic Area, responded to this review

Dear Bertil-Brinko, Thank you for recognizing the oversize brand new rooms, restaurant & super duper friendly staff. We appreciate your time. We are a downtown hotel, also closet to Ferry. Thanks again & hope to be at your service in near future.

Hartford
Reviewed 26 September 2013

I stay at HI properties at least 80 nights per year. Really???? .... This is a newly renovated hotel. The rooms are nothing special. I had dinner at the bar. When i received a hand written bill I told the server I was going to charge to my room. Not a special request. She was confused and had her manager...

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Helpful?
Thank steve375
Amit R, General Manager at Holiday Inn New London - Mystic Area, responded to this review

Dear steve375, Thank you for your time for this review. We recently finish our multi million renovation. We appreciate you are recognizing our product is at par with all the hotels you been to. I am terribly sorry for the experience in the hotel bar, rest assured it's not something normal we do here. We are taking your comments very...

Rochester, New Hampshire, United States
Reviewed 3 September 2013

We were an hour early for our check-in and asked where we could find lunch. We had two children with us. The girl at the counter did not have a clue what was available outside of the hotel. The area is quite dismal. Also, my husband nearly was badly hurt when he sat in the desk chair in our room...

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Helpful?
Thank Tami P
Amit R, Manager at Holiday Inn New London - Mystic Area, responded to this review

Thank you for your recent stay with us and reviewing our property. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. I'm truly sorry to hear that there were aspects of your stay that were not satisfactory. We are working with the housekeeping and maintenance department to investigate...

Gerenzano, Italy
Reviewed 1 September 2013

I stayed for two night in august 2013.the hotel was already completed,my room was good and wide.the problem was the fact that the hotel was extremely expensive if we think that new london isn't london o new york.furthemore breakfast wasn't even included and this is a shame.at the reception i found a Young black girl pretty cold and not much...

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Helpful?
2Thank daniele c
Amit R, Manager at Holiday Inn New London - Mystic Area, responded to this review

Thank you for your recent stay with us and reviewing our property. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. I'm truly sorry to hear that we did not meet your expectations for the value of our hotel. As a Holiday Inn Standard, we offer free breakfast...

Plainville
Reviewed 24 August 2013 via mobile

Excellent hotel! As a frequent traveler, I feel that a room is basically, a room. What a treat to have a newly renovated room. I almost felt like I could walk around in my bare feet, as the carpets are all new.

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Helpful?
1Thank quackle
Amit R, Manager at Holiday Inn New London - Mystic Area, responded to this review

Thank you for your recent stay with us and reviewing our property. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. We are very happy to hear about your experience at our facility. We take pride in our newly renovated space and love that you have expressed your...

Boston, Massachusetts
Reviewed 15 August 2013

We stayed at this hotel for two nights (our friends stayed three) from August 8-10th mostly for the convenience of the location to the ferry to Long Island. I would like to give this hotel a better rating because it was clean and updated. The bed was actually very, very comfortable with your choice of two different pillows to use....

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Helpful?
1Thank Mz_kitty2013
IHGCare, Guest Relations Manager at Holiday Inn New London - Mystic Area, responded to this review

Dear Mz_kitty2013, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with our facilities. Please accept our apologies that we fell short of your expectations with your dining experience. We...

Chicago
Reviewed 13 August 2013

Stayed here to get an early morning ferry to Long Island. Very convenient for the ferry, but not the best neighborhood. Nice to have a bar/restaurant, but being charged $2.50 for hot water for my tea bag was a bit much - no free breakfast. The room was OK, but the halls to the rooms smelled very musty and the...

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Helpful?
1Thank Chicagoehc
IHGCare, Guest Relations Manager at Holiday Inn New London - Mystic Area, responded to this review

Dear Chicagoehc, We appreciate you taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the conditions you experienced in the room during your stay. Please be assured that all comments are acted upon and used to improve the products and service we...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn-New London has expertly managed facilities and staff offering 100% guest satisfaction. Located just one mile off I-95 in New London, midway between Boston & New York, two blocks from the Amtrak Station, Orient Point, Long Island & Block Island Ferries, 15 minutes from the Groton-New London Airport, 45 minutes from T.F. Green Airport & Bradley Airport. The Holiday Inn-New London offers 120 well appointed guestrooms, including 4 deluxe suites. Rooms are available with complimentary high speed wireless Internet, coffee maker, hairdryer, iron and iron boards. We have an elegant Grand Ballroom with flexible meeting and banquet space for up to 300 people. We have our Lobby Cafe for up to 150 for cocktail parties, also our Eagle Room or Board Room for more intimate meetings or aprivate dinners. Enjoy our indoor heated pool and fitness center. O's Bar & Grille Restaurant and Lounge serves breakfast, lunch and dinner in an atmosphere conducive to both business and casual dining. Room service is available. Foxwoods Casino and Mohegan Sun Casino are located nearby. The Holiday Inn-New London offers evening shuttle service available to the Mohegan Sun Casino on Friday and Saturday evenings at a minimum cost of $15.00 round trip per person. We are located 10 minutes from Mystic Aquarium, Mystic Seaport, U.S. Naval Sub Base, USS Nautilus Memorial, New London Ocean Beach Park, Harkness Memorial Park, Eugene O’Neill Theater & USCG. ... more   less 

Additional Information about Holiday Inn New London - Mystic Area

Address: 35 Governor Winthrop Blvd, New London, CT 06320 (Formerly New London Plaza Hotel)
Region: United States > Connecticut > New London
Price Range: $147 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn New London - Mystic Area 3.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
New London Radisson
Radisson New London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn New London - Mystic Area staff and other travellers.
8 questions
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Bakewell, United Kingdom
Bakewell, United Kingdom
5 months ago
Stamford
over a year ago
Stamford
over a year ago
6 months ago

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Questions? Get answers from Holiday Inn New London - Mystic Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had rooms on the fifth floor (#501 and 503) and we recommend those rooms in particular because they are away from the elevators.”
BobofNewtn, 5 Mar 2017 | Read review
“Get the breakfast - well worth it!”
836stevenn, 4 Oct 2016 | Read review
“front room”
34reneeb, 3 Feb 2016 | Read review
“Give the restaurant a chance”
travellingbluebell, 17 Oct 2015 | Read review
“We were on the second floor. Each floor has a very clean coin operated washer and dryer near the ice and did a machine."...very quiet”
Pookeygirl, 14 Oct 2015 | Read review
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Prices are for 1 room, 2 adults
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