For being similarly priced to higher end establishments located in downtown New Haven, this was an absolute disappointment. The staff was friendly, but the positives stopped there. The rooms are is extreme disrepair with peeling paint, badly sagging mattresses, stained bedding…
need to fix the place up. clean it. make sure everything works. I would not recommend unless you have to be a little cheap on you money. this was for work purposes and should of spend more money on another place. would not recommend.
Good Hotel Overall. Breakfast menu could be better. otherwise overall its a good hotel for the money you are spending.Asked for shampoo but never reached but when we went down the front desk we got it.So overall its good
Warm water on the shower and stained sofa made this an unpleasant stay. With the severity of yhe staining of the sofa i was afraid ro sit anywhere except on the sheets. The overall appereance of the property was tired and worn down.I do not plan on returning. I stay in New Haven…
The staff of this hotel were kind and polite…they showed concern for their customers and were friendly.....that being said, the hotel is in desperate need of an update, paint job and new flooring. The carpets had old stains, walls were dirty, need of new paint and the smell of…
"Was able to hear kids run down the hallway at odd times and did hear bathrooms and showers go off above us."
"stay away from the front of the hotel if you are an average- to light-sleeper."
"Be on the lower floors. Call ahead before you head down for breakfast before the elevator is repaired. "
"I wish I had had some toothpaste, conditioner ,and lotion in the room."