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Hyatt Place Mystic

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#3 of 13 Hotels in Mystic
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Place Mystic
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944 Reviews from our TripAdvisor Community

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Showing 924: English reviews
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Springfield, MA
Reviewed 3 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank JoAnne G
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 9 February 2017 via mobile

I had occasion to stay at this hotel in early February and was very impressed with the staff and the facilities. From a very warm welcome by Daric at the front desk to the very comfy room, it was an extremely pleasant stay. Suite type rooms, fine linens, fridge and wet bar in the room, free fast wifi, free parking,...

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Thank maurahs
About Hotel's Favourite Review
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Thanks for the kind words! I am so happy you enjoyed your Hyatt Place Mystic experience. Michael A General Manager

Selden,NY
Reviewed 4 days ago NEW

I can't really say enough about this hotel! It was absolutely wonderful! Julia at the front desk was a dream. And Daric was just so nice. He helped us and answered any questions that we had. There was a last who was present at breakfast who helped everything run smoothly. She got food when it was running low, cleaned up...

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Thank 496sharad
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Hi There! Thanks so much for sharing your feedback regarding your stay at Hyatt Place Mystic! We are overjoyed to see such amazing comments regarding our staff. We are truly lucky to have the friendliest and most genuinely caring crew in all of Mystic! Thanks for staying with us and we hope to see you again soon! Michael A General...

CT
Reviewed 5 days ago NEW

Hyatt Place Mystic is a very convenient, attractive hotel. The breakfast which is included with the room was better than expected with a wide variety of items. The room is very comfortable with a walk in shower.

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Thank Sandy B
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Hi Sandy, Thanks for staying at Hyatt Place Mystic. It was a pleasure having you as our guest. We look forward to welcoming you back soon! Best, Michael A General Manager

Lanesboro, Massachusetts
Reviewed 1 week ago via mobile

Customer service was lacking at this location. The 24/7 food menu was limited and low quality. There were holes in the bag of chips that came with our order. The shuttle that goes to the casino has limited times and actually wasn't running for the whole day because it had snowed, Even though there was no snow on the roads....

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Helpful?
Thank foodee867
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Hello Foodee867, Thank you for your feedback regarding your experience. I am so sorry to hear about your disappointing stay at our hotel. It is my hope that you can accept our sincerest apologies for not meeting your expectations and for any inconvenience that was caused to you. Guest Safety is one of our top priorities. As a result of...

London, United States
Reviewed 1 week ago

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Thank 799carolac
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Providence, Rhode Island
Reviewed 1 week ago

Brought my kids for my daughter 8th birthday and hotel was great. Kids really enjoyed the stay and the amenities nearby. Close to Mohegan where her party was and Foxwoods where I also brought them to play at TreeHouse.

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Thank wjmoseley
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Hi There, Thanks for your feedback! I am very pleased to hear that the whole family had a great time. See you next time! Michael A General Manager

Waterbury, United States
Reviewed 2 weeks ago

Hyatt Place is a fabulous place to stay when visiting Mystic Seaport or Aquarium. The rooms are extremely comfortable, the hotel is immaculately clean, the staff are friendly and helpful, and the breakfast was delicious.

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Thank jessicaeQ7982LC
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Hi Jessica, Thanks for staying with us. I am happy that you found our oversized rooms to be so comfy and clean! We hope to see you on your next visit. Michael A General Manager

Barnstable, Massachusetts
Reviewed 2 weeks ago

The room was extra large with a couch and sitting area, bar, fridge and counter space. Best "regular sized" room I've ever paid for. Staff was super friendly and helpful. Room was clean, bed was comfortable, temp in room was good. Water was hot enough. No complaints at all.

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Thank mothership75
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Thanks for staying at Hyatt Place Mystic! We look forward to your next visit.

Wallingford, United States
Reviewed 2 weeks ago

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Thank johnmR1197AO
Michael A, General Manager at Hyatt Place Mystic, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Smart hotel on the Connecticut coast with complimentary breakfast A stroll around Mystic You can walk to historic Mystic Seaport and Mystic Aquarium in 10 minutes from this contemporary hotel on the Connecticut shoreline. It's just off the I-95 highway and is a 5-minute taxi ride from Mystic's Amtrak train station, making it ideal for quick break. Beaches and casinos Sun-lovers can drive 20 minutes to the beaches of Misquamicut, which are packed with families and swimmers in summer. Afterwards, you may wish to try your luck at either Mohegan Sun or Foxwoods casinos, both a 25-minute drive inland. Complimentary Breakfast You can fuel up with a free breakfast featuring popular hot breakfast sandwiches and fresh fruit, order a meal from the 24-hour Gallery Menu, or grab a Starbucks coffee and cupcake to go. An outdoor heated pool offers a refreshing summertime dip, and there's a 24-hour fitness center, too. Free WiFi, sofabeds Hyatt Place Mystic has 79 smart, spacious rooms with comfy sofabeds where you can relax and browse the Web with free WiFi. 24-Hour business center with remote printing capabilites also. Mini-fridges and coffeemakers are handy perks, and premium beds along with signature bath needs add a touch of luxury. Shuttle Services Complimentary shuttle services available within 5 miles of the hotel, making getting around a breeze. ... more   less 

Additional Information about Hyatt Place Mystic

Address: 224 Greenmanville Ave., Mystic, CT 06355-1945 (Formerly AmeriSuites Mystic)
Region: United States > Connecticut > Mystic
Price Range: $136 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Mystic 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hyatt Place Mystic Hotel Mystic
Mystic Hyatt Place
Hyatt Mystic
Hotel Style:
#1 Romantic Hotel in Mystic
#2 Business Hotel in Mystic
#2 Family Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Mystic staff and other travellers.
14 questions
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Questions? Get answers from Hyatt Place Mystic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor is always better”
 of 5 bubbles Taurian34, 11 Feb 2017 | Read review
“Top floor corner for nice view”
 of 5 bubbles 553olesiam, 29 Jan 2017 | Read review
“Our room was on the third floor facing the back of the hotel. It didn't have a view but it was quiet.”
 of 5 bubbles dahughes31, 28 Jan 2017 | Read review
“Go to another hotel”
 of 5 bubbles Z6498IZjoem, 7 Nov 2016 | Read review
“All rooms seem to have a similar view.”
 of 5 bubbles paulhH7205HZ, 22 Oct 2016 | Read review
5 of 5