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All reviewspancake machineacross the streetmystic villagefront deskboathouse restaurantpool and hot tubcinnamon rollsrestaurant next doorfree breakfastyogurthill overlookingparking lotthe breakfast areahotel is in a great locationroom was largesofa bedsteak loft
The hotel is directly across the street from the Mystic village and sea aquarium. The check in process was smooth & quick. The rooms are large and clean. We had a small fridge, microwave and a Keurig coffee machine in our room. The bed &...More
The hotel was not bad but a little more attention to things could have gone a long way. Yesterday the check in clerk was very friendly but this morning not at all. Our room was pretty clean but there was toothpaste all over the door...More
Response from Kate K, Manager at Holiday Inn Express MysticResponded 29 April 2016
Thank you for taking the time to review our property. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your...More
excellent location, near restaurants and aquarium, all walking. short drive to other attractions. breakfast was great food for all tastes. was full of course due to school vacation we didnt make it to the pool . little small and was crowded. had room with jacuzzi...More
We've stayed in many Holiday Inn Expresses over the years, and this one was one of the nicer ones we've been in. Rates were inexpensive, hotel was clean, and the room was spacious. Only nit was that the wi-fi was really, really slow. That said,...More
Thank Ross A
Response from Kate K, Manager at Holiday Inn Express MysticResponded 18 April 2016
Dear Ross A,
Thank you for your kind words about our Hotel. We greatly appreciate you taking time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn...More
What a great little gem hotel, excellent location! Can walk to the aquarium shops and an incredible restaurant Steak loft. It was very clean, breakfast was plentiful and went in later if customers needed it. Very kid friendly and the pool is a bonus. The...More
Response from Kate K, Manager at Holiday Inn Express MysticResponded 6 April 2016
Thank you for your review of our property. We certainly appreciate helpful feedback like yours which assists us in improving the experience we provide our patrons.
I will certainly share your positive words with the staff.
Response from Michele S | Reviewed this property |
Thank you. The pool was warm but the room itself was definitely little chilly as the outside temperature was in the thirties. Still very enjoyable to take advantage of this nice amenity. Definitely would like to utilize the... More
Thank you. The pool was warm but the room itself was definitely little chilly as the outside temperature was in the thirties. Still very enjoyable to take advantage of this nice amenity. Definitely would like to utilize the hot tub next time too.