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Quality Inn

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Quality Inn
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520 Reviews from our TripAdvisor Community

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Showing 500: English reviews
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VA
Reviewed yesterday NEW

I would stay here again though Saturday nights are pricey. The only downside is the internet service in the rooms which is both slow and has a tendency to knock you off. Breakfast was good and the person handling it was great as well as housekeeping.. When I requested a longer time to check out until 12:15, the man answering...

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Helpful?
Thank ScotVA
Hope, Rhode Island
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017

My husband and I stayed here when we went to Foxwoods Casino. It is conveniently located and close by the casino, maybe an eight-minute drive. The rooms were spotless and good size. The king bed was super comfortable and the room also had a microwave and refrigerator! The desk staff was super friendly and welcoming. This is an awesome value...

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Thank Rosox218
About Hotel's Favourite Review
Bill B, General Manager at Quality Inn, responded to this review

Thank you for your kind comments . Hope you had good luck at Foxwoods ? See you on the next throw of teh dice --Bill B

Glastonbury, Connecticut
Reviewed 2 weeks ago

Very close to old Mystic and the seaport. Nice location.Lots of restaurants and places to eat within walking distance.Friendly employees,clean rooms, They were nice enough to check me in at noon. Don't miss the cookies by the reception in the evening.

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Thank MohammadFernandez
A TripAdvisor Member
2 reviews
Reviewed 2 weeks ago via mobile

First got there front desk staff was very friendly and helpful. But poor unsympathetic treatment from few staff after checked out. Had left property in the room was told to call back the next day cause housekeeping was in charge of that and they were gone for the day. recieved a message that nothing was found in the room and...

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Thank A TripAdvisor Member
MysticManager, General Manager at Quality Inn, responded to this review

I was sorry to hear of your recent misfortune and the presumed lack of attention anf focusd given towards your need. Please reach out to me personally to discuss fuirther Thank you and again my apologies for these circumstances that your were confronted with

Oak Ridge, New Jersey
Reviewed 3 weeks ago

Rooms need major repair and redecorating. Carpet old & dingy. Was paper buckling & coming apart at the seams. Window shade had holes in it. First room had no heat. Moved to another room. Walls were thin & neighbors were extremely loud. Was here last year and had trouble with billing. Room conditions got worse instead of better. We gave...

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Thank karen d
MysticManager, General Manager at Quality Inn, responded to this review

Thank you for your comments and concerns regarding your recent stay. Some of the areas you made aware to us, we are in process of lining up for repair and upgrade. We had to wait for transfer of ownership which has now com,pleted in order to move forward with tehse endeavors . Reacch out to me personally upon your next...

Westport, Massachusetts
Reviewed 4 weeks ago via mobile

It was clean and quiet, needs some updates but would definitely stay again! Breakfast was good small area though..love the location, it was not far from all the points of interest! Aquarium, old mystic village,casinos, mystic seaport, shopping centers, mystic pizza

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Thank cindee73
MysticManager, General Manager at Quality Inn, responded to this review

Thank you for your kind comments. Our staff works very hard at giving your the proper guest experience you deserve knowing you have many choices when coming to our area Thank youy again

Medford, NY
Reviewed 16 February 2017 via mobile

Stayed for a weekend and would not hesitate to stay again. Front desk staff very pleasant, nice breakfast including waffles and eggs, 24 hr coffee and cookies in the lobby at 8pm. Room was very clean, bed comfortable and no bugs. Good location near shops and restaurants.

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Thank redskyMedford_NY
MysticManager, General Manager at Quality Inn, responded to this review

Thank you for your kind comments. We work hard to give you a positive experience knowing you could choose from many others so thank you again

Reviewed 28 January 2017 via mobile

Discovered this hotel the last time we were in the area visiting family. Once again we were very pleased. We even talked my sister in law into switching to this hotel. The place is very clean, beds are comfortable, staff is nice, breakfast is good, and it is very reasonably priced. The cookies in the evening are a nice touch....

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Thank Janette H
MysticManager, General Manager at Quality Inn, responded to this review

Thank you for your kind response. I actually also agree with as I too am a Dunkin Phoenatic.However for alternate choices New England Tea and Coffe offers us better price points in order to keep our room pricing down for your benefit . So there is some give and take at the end of the day. Let me know when...

Reviewed 26 January 2017 via mobile

The location was convenient, the hotel was clean and the staff were friendly. I was with my fiancé and we were celebrating her best friend's birthday at Foxwoods. We had a good time and the hotel suited our needs. Crystal at the front desk was awesome. She's a Dallas Cowboys fan, but we still got along...lol. We enjoyed our stay...

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Helpful?
Thank David H
MysticManager, General Manager at Quality Inn, responded to this review

Thanks for your kind response. I hope the birthday was fun and a gret time? I have a great time too throwing the fate of the Cowboys verse my Pats in her face at every opportunity :0 So I guess fun had by all.

Reviewed 24 January 2017

The room was spacious, clean and comfortable. The complimentary breakfast was great with options ranging from eggs, waffles, toast and cereals. Crystal was super friendly and very helpful! My only complaint was that it was a little noisy throughout the night probably due to the location of the room.

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Thank Mizkath
Bill B, General Manager at Quality Inn, responded to this review

Thank you for you kind response. We hope to see you again. I am sorry about the noise there was numerous small groups attending functions at the Casinos . You kindness is appreciated

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Quality Inn

Address: 48 Whitehall Avenue, Mystic, CT 06355 (Formerly Comfort Inn)
Region: United States > Connecticut > Mystic
Price Range: $101 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Mystic Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a different hotel.”
 of 5 bubbles karendS7401PB, 1 Mar 2017 | Read review
“Ask for a room in a low traffic area.”
 of 5 bubbles Mizkath, 23 Jan 2017 | Read review
“We were loading a lot of bags and equipment in - happy to have a pair of ground floor connecting rooms, which made our work far easier!”
 of 5 bubbles paularA4645EB, 16 Jan 2017 | Read review
“You're off the highway so no noise problem. Ask for a room closer to the front for when going to breakfast.”
 of 5 bubbles amfoxy, 26 Oct 2016 | Read review
“get a room in the back. We had 144”
 of 5 bubbles Coachlavery, 1 Oct 2016 | Read review
5 of 5