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Hawthorn Suites by Wyndham Manchester Hartford

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Hawthorn Suites by Wyndham Manchester Hartford
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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Petoskey, Michigan
Level Contributor
9 reviews
3 hotel reviews
Reviewed 2 weeks ago

Got there after dark and had to climb a very poorly lit stairs to get to the room. My husband is 77 and I am 74. This was totally unexpected. The room turned out to be an apartment with a kitchenette, 2 bedrooms and two baths. It was very stark and uninviting. I guess it would ge good for a... More 

Helpful?
Thank E1942
Kautilya G, General Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Esteemed Guest, Thank you for taking the time to give us this feedback. I am sorry for the inconvenience the upper floor caused you. We will be very happy to accommodate you on the first floor on your next stay with us. We are making sincere efforts to make the stay experience of our guests comfortable and provide the best... More 

Level Contributor
4 reviews
Reviewed 3 weeks ago via mobile

Would never stay again. Dirty linens, closet bifold door wouldn't close bathroom door off hinges making bathroom very inaccessible, paint all over the floors. Looked like room was being remodeled but not finished. Fireplace empty and unusable Also no Maid service they opened door picked up leaves and took trash from kitchen and did nothing else Very very disappointing stay

Helpful?
Thank Ruth W
Kautilya G, General Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Esteemed Guest, Thank you for a candid feedback. This is not the experience we would like our guest to have. I apologize for the lapse in the service provided. I assure that the efforts are being made to improve and provide an excellent service to the guest. I will appreciate if you will give us another chance to host you... More 

Travellers are raving about these Manchester hotels

Nashua, New Hampshire
2 reviews
Reviewed 4 weeks ago

Had to be moved twice due to unsafe hygiene of rooms. Took picture of bucket in one room full of sink leakage moldy and nasty. Need to have all rooms checked for maintenance issues

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank C3506XDsusanm
Kautilya G, General Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Thank you for your feedback. I apologize since this is not the experience we would like our guest to have. We are renovating all the rooms again to take care of any maintenance issues. I hope your next stay with us will be a pleasant one. Renu More 

Big Pine Key, Florida
1 review
Reviewed 27 October 2016

Room was not cleaned two nights in a row. Had to go to the office every day to have key reprogrammed. Also stayed a week and they had kept my drivers license and forgot to give it to me. I did not miss it till I got home, called and they said it was in the drawer and they would... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Alice J
Kautilya G, General Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Thank you for your candid feedback. I apologize since this is not the experience we would like our guest to have. All efforts will be made to ensure that these issues do not occur again. I would appreciate the opportunity to restore your confidence in the property at a later date. Renu More 

Manchester, Connecticut
1 review
Reviewed 25 October 2016

The girl who checked me in was very helpful and extremely nice. I will def be back when I have to go up there again for work

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Q2828NCpatrickd
Kautilya G, Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Thank you for taking out your valued time for sharing your experience. I will share your comments with my team as this will be a big motivation to them . It will be a pleasure to have you back with us. Thanks. More 

Hartford, Connecticut
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 September 2016

The room was not carpeted. It had a synthetic hardwood floor, which was fine. The downside was that the room smelled like someone spilled a pitcher of beer on the floor and sopped it up with paper towels. Housekeeping did not mop the floor or do anything else to eliminate the odor. They also did not empty the trash after... More 

Helpful?
Thank Anth0ny6
Kautilya G, General Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Hi Anth0ny6, Thank you for your feedback regarding your stay. I apologize for issues that you had with the floor upon check in. This is not the experience we wish our guests to have. I am glad that you were able to enjoy sometime in the lobby. We would certainly like the opportunity to restore your confidence in the property... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Manchester Hartford

Address: 191 Spencer St, Manchester, CT 06040-4617 (Formerly Studio 6 Hartford/Manchester)
Region: United States > Connecticut > Manchester
Price Range: $97 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Manchester Hartford 2.5*
Number of rooms: 104
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Manchester Hartford staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham Manchester Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double check that there are no 'off book' people staying in the room ... KNOCK!”
 of 5 bubbles BobNorthofBoston, 14 Sep 2016 | Read review
“Choose a room at another hotel.”
 of 5 bubbles jta1247, 2 Aug 2016 | Read review
“all the rooms have been redone...perfect.”
 of 5 bubbles shasha27, 6 Jul 2016 | Read review
“Some other hotel!”
 of 5 bubbles 76BillH76, 7 Jan 2016 | Read review
“Don't Choose any of the Rooms. Stay Away from this Motel.”
 of 5 bubbles DianeP858, 22 Sep 2015 | Read review
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