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Homewood Suites by Hilton Hartford Downtown

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434 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Start your review of Homewood Suites by Hilton Hartford Downtown
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Reviewed 1 week ago

This hotel had New York City prices and nothing else. Horrible room layout, terrible bathroom, broken HVAC, loud hallways and plumbing, a bad breakfast layout. Staff was friendly, the hotel was terrible.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Davidjta
HOTEL’S FAVOURITE REVIEW
Reviewed 20 December 2016

I just needed a quick night on my way out of town, but wished I could've stayed longer after checking in! The woman that checked me in was friendly and personable, even with it being close to midnight! I got to my room and found a full kitchen, a spacious seating area that opened onto the very comfortable king bed...

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Helpful?
Thank FlStines
About Hotel's Favourite Review
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thanks so much for your kind words. We appreciate that you took the time to post your review. Come back to visit us soon. Hopefully you can stay longer.

Stamford, Connecticut
Reviewed 1 week ago

Enjoyed my stay, this is my third one. I like having a kitchen, which allows savings on food, by cooking healthy food for my kids. Very clean, and spacious. They have a very friendly and professional staff.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Tatoks
West Hartford, United States
Reviewed 2 weeks ago

The suite itself had a kitchenette which is a great option if you want to make food with a full fridge available. But with tax and having to pay for parking, the cheapest room (which I had) with tax ended up costing me $194 for one night!! It was way too much money for a room. There was no view...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 929nikil
Kingwood, TX, United States
Reviewed 2 weeks ago

From the folks at the front desk, to the food prep staff and the shuttle drive, all were fantastic. Great customer service. I stay here primarily because of its location to the office I am working at and breakfast and light dinner fare. I keep choosing this location because of its staff.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank davidmM4114MN
Little Falls
Reviewed 2 weeks ago

Normally an excellent experience. This time the room smell was not as good as usual. Parking was not free - as much as across the street. Myself and other rooms had no shower hot water at different times. Breakfast was good. Easy to find.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Michael M
State College, United States
Reviewed 3 weeks ago

The property is located within easy walking distance to the XL Center and Bushnell Park. Many restaurants/bars are nearby, too. The Hartford DASH has a stop by the hotel making it easy to get to the Convention Center. The hotel is a great value with quality.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Frank Z
Management response:

We appreciate your kind words about the service and the facilities. Our location is great due to us being centrally located in Connecticut to visit many of the popular areas that guests like to go to. We can't wait to welcome you home again! Regards

east hartford, United States
Reviewed 3 weeks ago

horrible staff breakfast not good water gets cold fridge noisy i will never stay there again. the staff is not friendly at all. housekeeping did not clean rooms very good. key did not work all the time had to get rekey. I WILL NEVER STAY AGAIN!!!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank zabelc2017
Management response:

Thank you for staying with us at the Homewood Suites . I apologize that you had dealt with noisy equipment in your room.I do apologize for the inconveniences you experienced at our property. We appreciate your feedback and will share it with our respective departments.

Boston, Massachusetts
Reviewed 4 weeks ago

This place is not safe, it is not protected properly. The card reader was not working at night on the front door in, so anybody could come in. I did not feel safe walking around the area at night. Or during the day, for that matter. I suppose the hotel has had safety issues in the past, and that is...

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Helpful?
Thank Lia K
Management response:

Thank you for your comments. I do apologize if you were inconvenienced during your stay. We have committed to our guests to provide them with a great hotel, so we felt it was necessary to renovate. . Every hotel will need to renovate every six or seven years, depending on the hotel and condition of it. We were working hard...

Reviewed 4 weeks ago via mobile

It is pretty clear that the staff are miserable here.They are not friendly. We had an extended stay here that was cut short. The food was not the greatest on top of that the staff watches and monitors you like it is not party of stay. Housekeeping doesn't clean well. Had trouble with room keys not working all the time...

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Helpful?
Thank Tekeya H
Management response:

Thank you for sharing your thoughts regarding your recent stay. I appreciate you feedback as this is the best way for me to improve my hotel.I can assure you this is not the norm and we strive to provide all our guest with are great guest experience. I will work with my team to find a way to prevent this...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy our close proximity to the action of downtown Hartford, as well as the ease of traveling to Bradley International Airport, which is only 15 minutes away. We have all the comforts of home for your stay in Hartford, and our property is within walking distance to museums, nightlife and great restaurants. ... more   less 

Additional Information about Homewood Suites by Hilton Hartford Downtown

Address: 338 Asylum St, Hartford, CT 06103-2020
Region: United States > Connecticut > Hartford
Price Range: $206 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Hartford Downtown 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Priceline, Hotels.com and Travelocity so you can book your Homewood Suites by Hilton Hartford Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Hartford Downtown Hotel Hartford
Homewood Hartford
Hartford Homewood Suites
Hotel Style:
#4 Business Hotel in Hartford
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Hartford Downtown staff and other travellers.
5 questions
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Philadelphia, Pennsylvania
10 months ago
Monroe, NY
over a year ago
Monroe, NY
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Hartford Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“another hotel!”
 of 5 bubbles 288liak, 24 Feb 2017 | Read review
“Try to get High floor room and Bushnell park facing room to get better view and avoid noise.”
 of 5 bubbles 403gauravg, 1 Feb 2017 | Read review
“Rooms ending in 02, 04, 06, 08, 10 overlook a LOUD bar.”
 of 5 bubbles nmno, 24 Jan 2017 | Read review
“Higher the floor the better (views/ noise)”
 of 5 bubbles ericao219, 9 Jan 2017 | Read review
“Select one at another hotel”
 of 5 bubbles imho828, 7 Jan 2017 | Read review
5 of 5