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Hilton Hartford

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Hilton Hartford
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983 Reviews from our TripAdvisor Community

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Showing 968: English reviews
Houston, Texas
Level Contributor
48 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 days ago NEW

This is one of the worst full-service Hilton properties I have stayed at. The rooms are very dated. As a Hilton Diamond member, I was told I was "upgraded" to a king-size bed; but that is what I booked. The attendants in the Executive Lounge looked like they didn't care about their jobs and ignored the guests. I read most... More 

Helpful?
Thank WorkTraveler2000
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear WorkTraveler2000, On behalf of the entire Hilton Hartford team, I want to extend my apologies for the less than acceptable service you experienced during your recent stay. It is our goal to ensure that each and every guest is treated to a relaxed stay and the very best service. It is clear that we fell short of that goal,... More 

Weatherford, Texas
Level Contributor
115 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 days ago NEW via mobile

Located downtown in the business district, the hotel is within walking distance of most business establishmental and restaurants. The freeway noise is higher than it should be, but the bed is comfortable. I would have no problem staying here again.

Helpful?
Thank Mark D
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Mark, I would like to take a moment to thank you for posting comments about your recent stay with us. We are fortunate to have an ideal location near many area attractions. During your next stay if there is a certain room location you would like to request please let anyone of our Guest Service Agents know. We would... More 

Hartford, Connecticut
1 review
Reviewed 1 week ago NEW

Not enough room for all family members to sleep at my sisters house so some of us stayed at the Hilton GREAT ideal the Hilton was only 15 minutes away so we were able to stay longer with family we hadn't seen for sometime.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 329terryz
Oceanside, New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

This is my favorite place to stay for business. You cannot beat the service at this hotel. All the staff are professional and welcoming. David at the bar in the restaurant is great! I prefer having him Serve me than sitting at a table. The hotel is clean and orderly. A true Hilton experience!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kathy S
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Kathy S, I would like to take a moment to thank you for your kind words. It was my pleasure to share your comments with David and the rest of our team. David exemplifies the kind of service and dedication our guests come to expect. We hope we have the opportunity to welcome you back again soon. Warm Regards,... More 

Monterrey, Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Not happy! Been a frequent member of HHonors, I am a Diamond member and this hotel do not honor their members. I could be ther I have been the lucky one. Not offered the complimentary upgrade, put in a smoking room supposedly there were no more rooms available, front desk with a big attitude of take it or leave it.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Marco N
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Marco N, I would like to take this moment to personally express my regret for the less than acceptable service you experienced during your recent stay. I assure you that the issues you mentioned have been addressed and immediately corrected. I understand that you have spoken at length to our Operations Manager and she has provided you with a... More 

Cherry hill nj
2 reviews
Reviewed 2 weeks ago

I was pleasantly surprised by the quality of the room service meals. Everything I ordered was perfect and delicious. My room was quiet and very clean. Staff was very friendly and kind. Checkout was a breeze. I also liked the on site parking and the Hotels proximity to all the great restaurants. Very safe area!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 169sallyr
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear 169sallyr, Thank you for your kind words. I have shared your comments with our team and they are very happy you enjoyed your stay. We sincerely hope you are able to return soon. Warm Regards, Nick Lorusso General Manager More 

Hudson, Massachusetts
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

My husband and I went to a wedding in Hartford and stayed at the Hilton. We stayed in a suite on the 22nd floor. The suite was clean and efficient!! The room was very comfortable for us. The staff was very friendly. We also enjoyed the location. We were able to walk to restaurants and shops.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Johnson3262
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Johnson3262, I am grateful to my wonderful staff for providing you with a welcoming experience. We are very fortunate to have an ideal location and I am happy to read that you were able to experience some of the benefits the city offers. We thank you for choosing the Hilton and sincerely hope we are able to provide you... More 

Waunakee
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

For $299 a night plus $18.00 parking fee every night, I expect something amazing. My main concern, which was reported twice, is that housekeeping left my room door propped open all day and until I arrived back at the room at 8 pm. While I appreciate Security coming up to clear the room for me, I expected better. My coworker's... More 

Helpful?
Thank mschristinedwyer
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear mschristinedwyer, I would like to take a moment to thank you for your feedback. Meeting and exceeding the expectation of our guests is paramount, and in your case we failed to accomplish this; please accept my personal apology. I understand that you have spoken to our Front Office Management regarding your stay and I understand they were able to... More 

1 review
Reviewed 2 weeks ago

The hotel was dated. The location was very convenient for using the XL center. The elevators were slow and made lots of noise. The beds were small. Agave Grill was delicious and within walking distance.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank A9487XVdanielles
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear A9487XVdanielles, It is our number one priority to ensure our guests have an exceptional experience. I truly regret this was not the case during your recent stay. The main goal of each of our associates is to ensure the well-being and satisfaction of our guests. Please know that we truly appreciate your business and welcome you to reach out... More 

Reading, Massachusetts
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

Stayed at the Hilton over the weekend for a wedding. The location of the hotel is perfect - super easy to get to from the highway. Check in was easy and we ended up upgrading our room for an additional $20. This included a voucher for a free appetizer and breakfast for two. Room was a really good size, updated,... More 

Helpful?
Thank Erica E
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Erica E, I would like to take a moment to thank you for sharing comments on your recent stay with us with the TripAdvisor community. We are fortunate to have such a dedicated team of professionals and appreciate the acknowledgment of this fact. I express my regrets for the noise disturbances you experienced. During your next stay with us... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 

Additional Information about Hilton Hartford

Address: 315 Trumbull Street, Hartford, CT 06103
Region: United States > Connecticut > Hartford
Price Range: $175 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Travelocity, Orbitz, Odigeo and Expedia so you can book your Hilton Hartford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hotel Style:
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Hartford staff and other travellers.
17 questions
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1 month ago
Philadelphia, Pennsylvania
Rocky Hill
over a year ago
1 month ago

See all questions (17)

Questions? Get answers from Hilton Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at a different hotel”
 of 5 bubbles WorkTraveler2000, 29 Nov 2016 | Read review
“Ask for room that doesn't face Trumbull.”
 of 5 bubbles mschristinedwyer, 14 Nov 2016 | Read review
“My room facing Trumbull St was quiet & offered view of downtown.”
 of 5 bubbles kevink650, 31 Oct 2016 | Read review
“I was on the 5th floor and could hear the traffic in the morning.”
 of 5 bubbles V3292EWkathys, 29 Oct 2016 | Read review
“Rooms on high floor, away from elevator & ice machine are quieter.”
 of 5 bubbles WaltA879, 20 Oct 2016 | Read review
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