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Gold Star Inn & Suites

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Traveller (53)
Room & Suite (54)
Dining (5)
Overview
  • Excellent5%
  • Very good15%
  • Average25%
  • Poor20%
  • Terrible35%
22 Oct 2017
“Great for the Price!”
16 Oct 2017
“One of the worse hotels I have stayed in.”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (110)
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41 - 45 of 109 reviews
Reviewed 7 August 2015

The hotel has an affiliation with the CHOICE hotel system, but the owners do not seems to know what this means. CHOICE hotels ensure security by keeping access doors other than the front door locked to visitors. Had I been alone travelling, I would have...More

1  Thank CyndyandByron
Response from MMMMManager, Manager at Gold Star Inn & SuitesResponded 12 August 2015

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback regarding your recent stay. I am sorry to hear that your stay did not meet expectations. I have shared this review with all concerned staff and we will be working...More

Reviewed 30 July 2015

Stayed here only because the Marriott, Hampton Inn, etc were sold out on the weekend. Arrived at 10pm. Greeted the Front Desk clerk & got a grunt from him. Looked like I woke him up. After making small talk, finally got about 6 words out...More

1  Thank Rick A
Response from MMMMManager, Manager at Gold Star Inn & SuitesResponded 2 August 2015

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your recent stay. I am very sorry to hear that several things about your stay did not meet your expectations. Please not that your concerns have been passed on...More

Reviewed 14 July 2015 via mobile

The room smelled really bad from smoke. The microwave and toaster in the room was nasty with food on it. The furniture could be updated. We were close to places like the submarine base which was very interesting. I would say if you want a...More

1  Thank emilyrtackett
Response from MMMMManager, Manager at Gold Star Inn & SuitesResponded 2 August 2015

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback regarding your recent stay. I am sorry to hear that your stay did not meet expectations. I have shared this review with all concerned staff and we will be working...More

Reviewed 1 July 2015 via mobile

I had booked 2 suites for a friend's birthday weekend. When we arrived at the hotel to check in they told us that they only had 1 of our rooms available and that the other was "cancelled" by us the day prior. Well that was...More

1  Thank LisaP910
Response from MMMMManager, Manager at Gold Star Inn & SuitesResponded 8 July 2015

Thank you for taking the time to complete our online survey regarding your recent stay . Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding not being up to standard on your recent visit. I have shared your...More

Reviewed 22 June 2015 via mobile

This was the worst hotel I've ever visited. The minute I walked in the door there was a stench that was unbearable and it was very muggy. I had asked the clerk to hold a room for me in case I needed a room but...More

2  Thank joseph m
Response from MMMMManager, Manager at Gold Star Inn & SuitesResponded 8 July 2015

Dear Guest, Thank you for your feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 56 - USD 68 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 56 - USD 68 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (53)
Room & Suite (54)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Kadie B
4 January 2015|
AnswerShow all 4 answers
Response from Pat D | Reviewed this property |
Groton is closer to Mohegan Sun, not Foxwoods. Some of the Groton hotels offer free shuttles to Mohegan Sun. To take a cab to Foxwoods would be pricey. You're better off getting a hotel/motel nearer Foxwoods that offer the... More
0
Votes
Room Tips
"not here unless desperate, only one hotel has this beat not in a good way"
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"Ask to see the room"
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"Do not stay here"
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"Don't stay here. Many other options in area."
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