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Hilton Garden Inn Mystic Groton

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#1 of 14 Hotels in Groton
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671 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Mystic Groton
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Showing 665: English reviews
York, Pennsylvania
Reviewed 31 October 2016

Rooms were clean, beds were comfortable with adjustable sleep settings. We did not have breakfast there, too expensive, however it looked really good! In the afternoon they offer tea, lemonade, and a baked treat along with apples and bananas which is a nice perk!

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Helpful?
Thank Peg M
Nisha P, Manager at Hilton Garden Inn Mystic Groton, responded to this review

Peg M. Thank you for taking the time to share your experience with us! We love hearing feedback from our guests to see how we can improve your stay with us next time. May I suggest the Bed and Breakfast package for your next visit? It will add breakfast to your room rate but it will be 2 breakfast's for...

Shippensburg, Pennsylvania, United States
Reviewed 28 October 2016

Rooms very clean bathroom could use some updates. Evening dining staff excellent, now for the UNPLEASANT two out of four mornings we were awakened by housekeeping staff shouting from one end of the floor to the other. Yes we had the do not disturb sign posted . When this was brought to the attention of the front desk staff I...

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Helpful?
Thank Malinda R
Nisha P, Manager at Hilton Garden Inn Mystic Groton, responded to this review

Dear Malinda R, Thank you for taking the time to share your experience with us! We love hearing from guests to see how we can make their experience with us better the next time around. I'm very sorry to hear that you had an unpleasant experience with the noise made by our staff. We will bring it to their attention...

Lohmar, Germany
Reviewed 27 October 2016

We used this hotel for a couple of nights as a base to travel in Connecticut and Rhode Island, visiting the quaint New England towns and seeing the renowned fall colours of the leaves on the trees. The location was convenient - near the highway, but we did not have any traffic noise in our room. The only slight downside...

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Helpful?
Thank Celticman59
Nisha P, Manager at Hilton Garden Inn Mystic Groton, responded to this review

Dear Celticman59, Thank you for taking the time to share your experience with us! We love hearing from our guests that they had a good stay. I do apologize for the noise cause by the AC units outside your window. I will have maintenance take a look at that. I am pleased to hear that you enjoyed the breakfast! We...

Philadelphia, United States
Reviewed 27 October 2016

In a world where one hotel seems like another, this one stood out from the crowd. From great rooms to terrific service from the staff. The lobby was constantly full with really good tea, lemonade, etc. The one night I dined in the fish and chips were excellent. Breakfasts were fresh and good well worth the price. I plan on...

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Helpful?
Thank Suzanne T
Nisha P, Manager at Hilton Garden Inn Mystic Groton, responded to this review

Dear Suzanne T, Thank you so much for taking the time to share your experience! We can't wait to have you back again in the future!

New York City, New York
Reviewed 24 October 2016

We stayed for two nights and came to celebrate a birthday by doing some wine tasting in the area. The hotel was located in a very convenient area that was close to all attractions. They did accommodate an earlier check-in for us, but I found the customer service from the staff to be somewhat lacking. They absolutely did their jobs,...

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Helpful?
Thank iicamii
Nisha P, Manager at Hilton Garden Inn Mystic Groton, responded to this review

Dear iicamii, Thank you for taking your time to share your experience at our hotel. We like to hear from our guest's to see where we can improve for future stays. I will take your comment's back to our team and work with them to deliver better customer service. I'm glad you did enjoy the HBO channels and the refreshments...

Ohio
Reviewed 23 October 2016

We spent one night here while on the way home from a fall color trip in New England. The ADA room was quite large and very clean. The king bed was comfortable and sported king bed pillows, which isn't common in our experience, but was much appreciated. The hotel was quiet and we slept well. The room had plenty of...

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Helpful?
Thank OhioLinda
Nisha P, Manager at Hilton Garden Inn Mystic Groton, responded to this review

Dear OhioLinda, Thank you for sharing your experience at our hotel. We love hearing feedback from our guest's. I'm very pleased to hear you enjoyed your stay. The ADA room is quite spacious which is always a perk. We do offer shower chairs for those rooms, and have built in chairs for the ADA rooms with tubs. If that's something...

Middletown, CT
Reviewed 18 October 2016

Great value! Clean and comfortable. Convenient to I95. The staff is helpful and cheerful. I'm sure I could have found a less expensive room at another hotel. But, Hilton is a brand I can rely on for safety, convenience and good value.

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Thank laurelia
Nisha P, Manager at Hilton Garden Inn Mystic Groton, responded to this review

Dear laurelia, Thank you for sharing your experience while at our hotel. We are pleased to hear that you can rely on our Brand. We strive to make your time here enjoyable and safe. We look forward to seeing you again in the future!

Billerica, United States
Reviewed 13 October 2016

This hotel was in a great location, was extremely quiet, and very close to the Navy Base where I was working. I had a late check in and the staff was very accommodating. The pool and other amenities were clean and very well maintained. I would highly recommend this hotel and I would stay here again.

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Helpful?
Thank Jim K
Nisha P, Manager at Hilton Garden Inn Mystic Groton, responded to this review

Dear Jim K, We are very happy to hear about your stay with us! We hope your work at the Navy Base went smoothly and hope to see you again in the near future! Thank you for taking the time to share your experience with us!

Reviewed 13 October 2016 via mobile

I stayed here on business for one night. My pre-checked in room was not given to me. They claimed there was an issue with it. The room I received had a non working light as soon as you walk in. When I brought to the attention of the front desk, rather than send someone to changed the bulb or give...

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Helpful?
1Thank Tony M
Connecticut
Reviewed 13 October 2016

My husband and I stayed here for one night in August because we were taking an excursion in the area then heading to Rhode Island. Check in was fine, the employee was pleasant and we didn't have to wait. Our room was fine, nothing wonderful. We did utilize the pool and jacuzzi. The pool was freezing and not as clean...

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Helpful?
Thank gordon fan

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Mystic Groton

Address: 224 Gold Star Hwy, Groton, CT 06340-6220
Region: United States > Connecticut > Groton
Price Range: $141 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Mystic Groton 3*
Number of rooms: 128
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Also Known As:
Hilton Garden Inn Mystic Groton Hotel Groton
Hilton Garden Inn Groton
Hilton Groton
Groton Hilton
Hotel Style:
#1 Business Hotel in Groton
#1 Best Value Hotel in Groton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Mystic Groton staff and other travellers.
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1 month ago
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Mahopac, New York
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Questions? Get answers from Hilton Garden Inn Mystic Groton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our rooms were right by the elevators but we weren't bothered by noise”
 of 5 bubbles georgiam122, 8 Nov 2016 | Read review
“get an upper-level room with a view.”
 of 5 bubbles 932laurenr, 7 Oct 2016 | Read review
“We always choose a room away from the elevators.”
 of 5 bubbles JimWiseman1, 26 Sep 2016 | Read review
“If you are traveling with older children get a suite and extra sleep cot.”
 of 5 bubbles mattierose2016, 16 Sep 2016 | Read review
“Only the King rooms have Handicap walk in Showers”
 of 5 bubbles travel620, 13 Sep 2016 | Read review
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