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Hilton Garden Inn Hartford South/Glastonbury

Booking.comUSD 183*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Hartford South\/Glastonbury
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500 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Hartford South/Glastonbury
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Showing 492: English reviews
Boston, Massachusetts
Reviewed 2 weeks ago

The Hilton Garden Inn is a great place to stay on any kind of trip, business or pleasure. The lobby and dining area are interwoven and beautifully decorated. We ate both dinner and breakfast on our one-night stay, and the hotel;s dining people were very friendly, helpful, and efficient. The food was very good. The room could not have been...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ALFRED R
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for sharing your recent review. It is an extreme pleasure to see that you enjoyed your time at our hotel and with our team. The hotel team loves taking care of our guest and has a lot of pride in our building and it is a delight when recognized. We wish you continued safe travels and look forward...

Haverhill
Reviewed 2 weeks ago

Have stayed at this hotel at least annually for over 5 years. Very poor check in experience. Was a very heavy rain and a vendor blocked the portico for more than half of an hour. Hotel seems tired. Jets in hot tub not working. Overall not a great value. Location however is superior.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Angela H
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for sharing your most recent experience. I apologize that after five years with us you experienced a stay that was not to our normal standards. We will look into these comments and address them immediately to ensure we are always giving the best service possible. We wish you continued safe travels.

Reviewed 3 weeks ago

he informed me at 11:30pm that we our "be our guest" certificate is not honored there and we would have to pay a full night stay or move to another hotel room. i am 8 months pregnant with a 3 year old

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank yousuh
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your notes and taking the time to speak with me personally. I am very sorry that the differing Hilton brands certificates caused confusion and apologize for anything less then great service we are known for. We wish you continued safe travels.

Hartford, Connecticut
Reviewed 3 weeks ago

Staff very accommodating and customer service oriented. I love their breakfast layout and again staff very accommodating and helpful. Fresh fruit every morning and a selection of breakfast cereals as well as standard eggs over easy eggs scrambled etc.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank johnpaulg647
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for taking the time to share your review. It is always a pleasure to see that you enjoyed your time with us and our amenities such as our restaurant. We look forward to future visits when returning to the Hartford/Glastonbury area.

Brookville, United States
Reviewed 3 weeks ago

Hotel was clean and staff was friendly. The room was comfortable. My only complaint was that I thought the breakfast buffet was rather expensive but the food was OK. The hotel is located very close to a number of good restaurants.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank B2411YSrobertc
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for sharing your recent review. I am glad that you enjoyed your stay with us and do realize some of the confusion of the different Hilton brand breakfasts, but are glad you enjoyed it. We wish you continued safe travels.

Reviewed 3 weeks ago

When I spoke with someone about my reservation I was given misinformation and I had to totally change my plans at the last minute. The room was quiet and the beds were comfortable. I liked the Keurig in the room.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lindadG7133ZZ
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your review. I do apologize if any of our channels gave contradicting information about our hotel or your stay. I am glad that upon arrival that you were truly able to enjoy the hotel and your stay. We wish you continued safe travels.

Columbus, United States
Reviewed 3 weeks ago

Great hotel - I have stayed here many times. Restaurant and room service are great - I had a filet mignon and clam chowder. Matt is the the best chef! The adjustable sleep beds are usually pretty comfortable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James C
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your recent reviews. It is always great when our returning guests continue to choose us and call out our staff for doing what they love. We look forward to your next stay with us. Continued safe travels.

HULL
Reviewed 4 weeks ago

The Hilton Garden in Glastonbury is a great place to hold a multi-day meeting. The location allows for easy walking access to numerous restaurants. The Hotel Meeting Staff is amazing. they are very accommodating and responsive.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Klstacey
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for the wonderful words about our team and your experience. We look forward to your next stay with us when returning to the Hartford/Glastonbury area.

Providence
Reviewed 4 weeks ago via mobile

Great location - clean rooms not so comfortable beds - pretty new looking hotel only problem was they let people from the neighboring hotel use the pool so you could never ever use the pool!!!! The pool was the only reason I took this hotel so that was a pretty disgusting thing for the management to allow this - the...

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Helpful?
Thank Tanja E
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for sharing your review. This practice is not allowed with only registered guests being in the pool, though at times people are let in by others. I am sorry this distracted your stay and we always expect the best experience for our guests. I thank you and will continue to monitor this to ensure the best for our...

Derby, United States
Reviewed 4 weeks ago

The hotel was good except, the housekeeper cleaned my room before I checked out. Therefore, she threw away my stuff from in the refrigerator. The chef in the kitchen was amazing. He was friendly and the food was good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank V3187IWandreat
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your review. I apologize for our early cleaning but are very happy that you were able to enjoy our chef and food. We look forward to another stay in the future.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service

Additional Information about Hilton Garden Inn Hartford South/Glastonbury

Address: 85 Glastonbury Blvd, Glastonbury, CT 06033-4401
Region: United States > Connecticut > Glastonbury
Price Range: $193 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Hartford South/Glastonbury 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Garden Inn Hartford South Glastonbury Hotel Glastonbury
Hilton Garden Inn Glastonbury
Hilton Glastonbury
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hartford South/Glastonbury staff and other travellers.
1 question
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Wethersfield, Connecticut, United States
over a year ago

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Questions? Get answers from Hilton Garden Inn Hartford South/Glastonbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room faced the front. Across the hall faced the freeway and do not know what residual sound you would encounter.”
ronSohana, 16 May 2017 | Read review
“All rooms are great... Lobby is like a living room to watch a game or news.”
delr829, 19 Jan 2017 | Read review
“Ask to be placed away from wedding partys if you want to sleep.”
backyarda2016, 8 Sep 2016 | Read review
“Select odd # room - nice view from front of hotel, even # rooms face the highway”
Telcomboss, 13 Apr 2016 | Read review
“Get Hilton Honors, it is so worth a few minutes of your time!”
judithm387, 27 Apr 2015 | Read review
5 of 5
Booking.com
USD 183* /night
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getaroom.comUSD 190
GardenInn.comUSD 183
Orbitz.comUSD 183
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Prices are for 1 room, 2 adults
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