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Holiday Inn Enfield-Springfield

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269 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Enfield-Springfield
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Showing 266: English reviews
Massachusetts
Reviewed 7 May 2014

When I arrived, I was given a room, that when I entered, it was apparent that it was not clean. I immediately went to the front desk, and Aramia (not positive of spelling) was so apologetic, and immediately got me into a new room. She also was kind enough to give me a drink voucher and breakfast for the next...

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Helpful?
Thank SunshineWonderland
Niantic
Reviewed 3 May 2014

We recently stayed overnight at this hotel in order to be in the area for a function. We found the staff delightful, and the room, very satisfying.. We asked for firm pillows, and got perfect ones for sleeping and the bed was extremely comfortable. We also enjoyed the buffet breakfast. One of us used the pool, which was heated, and...

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Thank Judy and Dick M
Zurich, Switzerland
Reviewed 27 April 2014

We stayed for 5 days to attend some training. Check in was OK. I found the front dest staff a bit scruffy but they gave me my keys quick enough. I spent a bit extra to get a suite. The room consisted of 2 standard rooms. Each with a bathroom. The seating room had a kitchenette with a fridge and...

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1Thank Optibeam
GMHolidayInnENF, General Manager at Holiday Inn Enfield-Springfield, responded to this review

Hello Optibeam, Thank you for your feedback regarding your recent stay. It was a pleasure to have you for the week, and we are appreciative of your commentary because it allows us to continue training. From your arrival to the outlets, we will review these training opportunities to make things move from Okay to Great! We are in the process...

Shelton, Connecticut
Reviewed 8 April 2014

I came to this hotel for a weekend getaway with my mom and my sister. It was in a good location with many restaurants and fun things to do close by. Everyone was friendly, the room was average but clean. They had an indoor pool and an arcade sort of area. The pool was not heated, though, which was a...

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Helpful?
1Thank Casey F
GMHolidayInnENF, General Manager at Holiday Inn Enfield-Springfield, responded to this review

Casey, thank you for your post and insight from your perspective from your recent stay. I do apologize that your perception of us in many ways was impaired by some training issues which we will turn in opportunities to improve. I have met with my Food and Beverage manager to discuss the flow of the buffet, the additions of basic...

Manchester, New Hampshire
Reviewed 1 April 2014

I stayed at this hotel with my husband and 18 month old son for just a quick over night before flying out to Florida the next morning. Upon arrival, the hotel was nice, clean lobby, newer furnishings in the public areas. The front desk lady was nice, but lack luster. Since we were getting up so early to fly out...

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Helpful?
Thank Hanna1517
GMHolidayInnENF, Guest Relations Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear hanna1517, Thank you for your candid review of our hotel. I'm sorry that we were unable to provide you with the accommodations that you had expected. Many of the aspects of your review have been addressed to our maintenance and housekeeping departments, and will help us to improve in the future. If you would give our hotel another shot,...

Northampton
Reviewed 23 February 2014

My stay was somewhere between poor and average. I had a terrible night's sleep thanks to the rattling heater which got louder the longer it was on. I was woken in he middle of the night and then could not get back to sleep. I will choose the Springfield Sheraton next time. The front desk was unwilling to do anything...

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Helpful?
Thank OnTheHill33
IHGCare, Guest Relations Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear OnTheHill33, Thank you for taking the time to provide feedback on your stay. It is unfortunate noise from the heating unit prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you...

rocky hill, CT USA
Reviewed 16 February 2014

Stayed one night, nice enough, friendly desk staff, room cleanliness is adequate. The overall look of the hotel is a bit dated. The breakfast buffet was OK. As IHG members, we reserved a king bed room, they had none available, but did refund us the points we used.

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Thank cathy h
IHGCare, Guest Relations Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear cathy h, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare

Columbia, New Jersey, United States
Reviewed 7 February 2014

We have stayed here twice for our annual trip to the Amherst Railway Show at the Big E. The hotel is very nice and the staff is very friendly and helpful. The bed and pillows were too soft for our liking but overall sleeping was ok. Everything was clean. Breakfast was "just ok". Would have liked more fruit choices and...

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Thank Lisa L
Newbury NH
Reviewed 1 February 2014

Usually stay at the Hampton Inn in Enfield but it was booked up. This Holiday Inn is a full service hotel with a restaurant and bar. The desk staff was friendly and helpful. Ate at the bar and the service was slow. Breakfast buffet in the morning was "okay" but the Hampton Inn would be better.

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Helpful?
Thank BillNewburyNH
GMHolidayInnENF, General Manager at Holiday Inn Enfield-Springfield, responded to this review

BillNewburyNH, we thank you for your feedback and sincerely apologize for falling short of your expectations. I have shared your issues and concerns with the Food and Beverage team to ensure we can immediately focus on these items. Should you be in the area again, please feel free to contact me directly. It would be a pleasure to make your...

Reviewed 31 January 2014

We attended the Amherst Railway show in Jan 2014 and was looking for a hotel close to the venue and this hotel fit the bill. Check-in was as expected, but the room was not. We had a king 6th floor room that looked ok. The heating was ok, beds comfortable and roomy enough for the three of us. The pullout...

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Helpful?
Thank Kungboy
GMHolidayInnENF, General Manager at Holiday Inn Enfield-Springfield, responded to this review

Kungboy, firstly I wanted to thank you for choosing us during the Amherst Railway show. It seems a lot of basic expectations embarrassingly fell short. We have investigated the items you mentioned and resolved them. I am very sorry that your experience has left a bad impression of the hotel. I promise you, we can do better. Please give me...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Springfield South, minutes from Bradley International Airport, centrally located between Springfield, MA and Hartford, CT. The Holiday Inn is surrounded by major corporations like Mass Mutual, Lego, Retail Brand Alliance, Hallmark, Hasbro/Milton Bradley, Baystate Medical Center, Mercy Medical Center, Springfield College and Baypath College. Nearby attractions include Six Flags New England, Basketball Hall of Fame, Eastern States Exposition and Mass Mutual Center (former Springfield Civic Center) to name a few. Come and feel the Holiday Inn difference, experience Sleep Advantage and find out why we are The Place to Meet. The spacious and relaxing guest rooms feature the seven layer bed with seven pillows, sleep amenity package and complimentary wired/wireless high-speed Internet access. The Holiday Inn boasts 13,000 square feet of flexible meeting space, including two ballrooms. In addition, the hotel offers seasonal outdoor event space. On-site recreational activities include tennis, volleyball, basketball, indoor and outdoor pools, whirlpool and fitness room. Stay at the Holiday Inn Springfield South and experience the comfort and charm of New England. ... more   less 

Additional Information about Holiday Inn Enfield-Springfield

Address: 1 Bright Meadow Blvd, Enfield, CT 06082-1957
Region: United States > Connecticut > Enfield
Price Range: $123 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Enfield-Springfield 3*
Number of rooms: 174
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Also Known As:
Holiday Inn Enfield-Springfield Hotel Enfield
Crowne Plaza Enfield
Crowne Plaza Hotel Enfield
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Enfield-Springfield staff and other travellers.
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Questions? Get answers from Holiday Inn Enfield-Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th or 6th Floor”
  • Room
 of 5 bubbles stevepX3082SX, 20 Nov 2016 | Read review
“Ask to see room first. Pets are allowed so you should ask about barking dogs.”
 of 5 bubbles 157kab, 21 Aug 2016 | Read review
“First floor rooms near the pool have parking directly at the rooms, no elevator required.”
 of 5 bubbles c0den1nja42, 4 Aug 2016 | Read review
“Very end of the hall was quiet and isolated, probably a larger room also.”
 of 5 bubbles H4840IXpault, 2 Aug 2016 | Read review
“not sure about other rooms”
 of 5 bubbles brianandtts, 23 Jul 2016 | Read review
5 of 5
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