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Quality Inn East Haven

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Traveller (16)
Room & Suite (6)
Pool & Beach (3)
Overview
  • Excellent38%
  • Very good32%
  • Average15%
  • Poor10%
  • Terrible5%
Travellers talk about
“new haven”(24 reviews)
“dollar store”(4 reviews)
“waffles”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
There are newer reviews for Quality Inn East Haven
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Show reviews that mention
All reviewsnew havendollar storewafflesroom was cleanincluded sausagefront deskuber ridepattiespeanut butterstaying overnightwaffle machinegreat value for the pricetj maxchoice hotelsfirst floorwould definitely stay here againrhode island
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11 - 15 of 104 reviews
Reviewed 23 August 2017

My husband and I were in New Haven for a few days for a tennis tournament at Yale University. We chose this hotel because of price and location and were extremely happy with that decision ... it was an easy drive to Yale and had...More

Thank KattyG19
Response from Nishal_QI, Manager at Quality Inn East HavenResponded 2 September 2017

Dear Katty, Thank you so much for your review! Your positive feedback is deeply appreciated. I am very pleased to know that your stay was pleasant. Brandon is a fantastic employee of our team and I am glad to know he was able to help...More

Reviewed 8 August 2017 via mobile

The rooms in this hotel were nicer than we expected for the price. Our room was good sized (not over sized) with a more spacious than average bathroom. The lighting in the hotel room was not especially great. The room itself was nicer than the...More

Thank californiafudge
Response from Nishal_QI, Guest Relations Manager at Quality Inn East HavenResponded 10 August 2017

Dear californiafudge, I appreciate you took the time to write the review for us and we assure you to use all feedback you provided and make improvements in near future. To give you an update, the non-working treadmill is already in working mode and current...More

Reviewed 31 July 2017

I'll be honest, after reading some of the other reviews on here I was very nervous to come and stay! My best friend and I are both city girls in our early 30s, and wanted a midpoint between NYC and Boston that wasn't outrageously expensive....More

Thank nikkimaccallum
Response from Nishal_QI, Guest Relations Manager at Quality Inn East HavenResponded 2 August 2017

Dear nikkimaccallum, Thank you so much for your review and positive feedback! The comfort and safety of our guests are our number one priority and we work really hard to make sure each and every guest of ours have a pleasant stay. I am so...More

Reviewed 27 July 2017

Horrible customer service, smelly rooms, abysmal experience. Front desk gave our room number and a key to another couple who tried to enter our room in the middle of the night so we had to fight to keep the door close. After that front desk...More

1  Thank Tsypra
Response from Nishal_QI, Guest Relations Manager at Quality Inn East HavenResponded 28 July 2017

Hello, I am truly sorry to hear that your stay wasn't pleasant. I have talked my staff member who mistakenly give the room key to someone else and will assure you that will never repeat in the future. Best, Nishal D Manager

Reviewed 4 July 2017 via mobile

Nice hotel nice pool the rooms are beautiful. The supervisor Francisco Barbosa hes so kind they has good servise the employees are very good to hope to see soon again i recommend this hotel to anyone my daughter's like itMore

Thank odalis s
Response from Nishal_QI, Manager at Quality Inn East HavenResponded 6 July 2017

Dear odalis s, I am so thrilled to know your stay was pleasant and your family enjoyed our outdoor pool which is perfect way to cool down during hot summer days! Your positive feedback encourages our staff and do even a better job to make...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
USD 73 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 73 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (16)
Room & Suite (6)
Pool & Beach (3)
Questions & Answers
Ask a question
Michelle h
5 April 2017|
AnswerShow all 3 answers
Response from Jmuse111 | Reviewed this property |
I have a problem with my back, but I didn't have any problem with their bed.
0
Votes
LisaDee826
30 December 2016|
AnswerShow all 3 answers
Response from Nishal_QI | Property representative |
Hello LisaDee82, The theatre is about 4 miles away from our hotel. We do not have shuttle service but we can arrange a taxi for you. Thank you and have a great day. Nishal D Manager Quality Inn East Haven
0
Votes
Ahmed309
19 November 2016|
Answer
Response from Gary D | Property representative |
Sorry we do not but we are a very short taxi or uber ride away.
0
Votes
Room Tips
"No elevator so stay on first floor."
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"Be sure to remember that it is in East Haven not New Haven!"
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"We stayed on the second floor in the back and had zero noise issues."
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"Rooms either inside the building or on the front of the building are quieter. The back of the building is..."
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