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Holiday Inn Hartford Downtown Area

Booking.comUSD 102*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Hartford Downtown Area
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221 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hartford Downtown Area
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Showing 216: English reviews
Reviewed 6 January 2015

I travel to Hartford each week and return to the Holiday Inn in East Hartford. The rooms are well done and the staff always remember me giving me a warm welcome every time. The Bartender, Terry, is exceptional. Confessor, the shuttle driver goes out of his way to make your day. They both are always smiling and there to welcome....

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Helpful?
Thank Bkh66
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thank you so much for your nice review, and more so, for your loyalty and repeat business. I will be sure to share your comments with Terry and Confessor, they truly are superstars! See you soon and thanks again, Johan Liebenberg General Manager

Tiverton, Rhode Island
Reviewed 27 December 2014

We stayed here after Christmas for a night after watching a hockey game. Very clean lobby and facilities. Room was clean and comfortable. Up-graded to a very nice room as a IHG Platinm member. Staff was very friendly. Room was quiet...including the HVAC unit.

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Helpful?
Thank Joe G
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear JoeG, Firstly, thank you very much for being a IHG Rewards Member, we appreciate your loyalty very much. Secondly, thanks for the great review and comments regarding how clean and well maintained you found our rooms. We appreciate the feedback and look forward to the next time you visit the Hartford area and all of it's attractions. Happy New...

Roswell
Reviewed 3 December 2014

Stayed in this hotel for a week on business. It was very convenient, staff was friendly, and the rooms were very comfortable. The staff was very attentive when we utilized one of their meeting rooms, providing coffee, water and easels. Free wifi was a plus - and after a slow start it definitely was very reliable. Breakfast buffet was well...

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Helpful?
1Thank trvlngator
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thanks for taking the time to review the Holiday Inn Hartford Downtown Area. We appreciate your comments and look forward to the next time that we can be of service to you. Happy Holidays! Johan Liebenberg General Manager

Pittsburgh, Pennsylvania, United States
Reviewed 30 November 2014 via mobile

We stayed here after a concert. The staff was accommodating and even helpful with directions and recommendations. The room was comfortable and like most holiday inn rooms. I would recommend a higher floor to eliminate any sound from the highway.

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Helpful?
Thank heatherm500
dweber2014, Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear Heather, Thanks for taking the time out of your schedule to review our hotel. We strive to make our hotel your home away from home. Look forward to seeing you again should your travels bring to to the Hartford area. All the best, David Weber Hotel Management

Boston, MA
Reviewed 20 November 2014

I stayed for one night to attend an early morning business meeting. I was very pleased with the easy access location and accomodations. The staff was friendly and professional. The hotel has a restaurant and shuttle service. Both appeared to be in high demand the day that I was there and running efficiently. I would higly recommend this hotel.

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Helpful?
1Thank SamplerSue
dweber2014, Manager at Holiday Inn Hartford Downtown Area, responded to this review

Great to hear of your pleasant stay with us. Hope to see again in the near future and please make us aware of any requests you may have . We strive to earn the fifth star on your next trip! Regards, David Weber Hotel Management

Pinellas Park
Reviewed 13 November 2014

I stayed for two nights for business and was pleasantly surprised by the friendly staff and cleanliness of the property. I had dinner at the bar both nights and the food was very good and high quality. The room was clean but only average size compared to some of the hotels I stay at. But overall I was pleased especially...

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Helpful?
Thank spearfish1
dweber2014, Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thanks for your review! Great to hear of your positive dining experience and that your overall stay was above average. Hope to see you again in the future. David Weber Hotel Managemnet

NH
Reviewed 11 November 2014 via mobile

Stayed 1 night - the lobby was nice, the room was dated but it was clean and the bed was super comfortable with cozy bedding. Carpet in the room could have been cleaned, I guess they were stained but need attention. We did not try breakfast.. I would stay here again...

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Helpful?
Thank bvi1998
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thanks you very much for your review and feedback. I am glad to hear that you had a restful visit and we will look into the issue you mentioned with the carpet in the room that you occupied during your visit. Please visit us again the next time your travels bring you to the Hartford area. All the best, Johan...

Hartford, Connecticut
Reviewed 10 November 2014

Had a great stay here after a night out in Hartford. The room was clean and comfortable, check in and check out went smoothly. There is a free shuttle service to downtown Hartford which was great, as it saved us the hassle/money of calling a cab. Easy highway access and not far from downtown Hartford.

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Helpful?
Thank 23ARJ
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thanks for the review. Happy to hear that you enjoyed your stay with us while visiting Hartford. Until next time, Johan Liebenberg General Manager

New England
Reviewed 3 November 2014

Holiday Inns can be hit or miss, but this one is remodeled in a nice contemporary style and feels modern even though you can tell it is not a new building by any means. The staff at the front desk, which was all we really encountered during our 18 hour stay, was friendly and even helped out with adding my...

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Helpful?
Thank ILoveHospitality
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thank you so much for your review and feedback. We will take care of the moldy caulking ASAP. Thanks for bringing it to our attention. We hope to be of service to you again soon. Johan Liebenberg General Manager

Reviewed 31 October 2014

Enjoyed my visit to this Hotel. Especially enjoyed the personalized service from the bartender, Terry!! She knows me by name, immediately acknowledges me, while still taking care of other guests! I always choose this hotel when in the area and my experience is always exceptional. Terry asks about my day and makes great conversation!!

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Helpful?
Thank Bill A
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear Bill A, Firstly, thanks for being a repeat customer! We know you have options when in Hartford and we are grateful that you keep choosing us. Secondly, yes, Terry is a true asset and I will make sure to share your comments with her and her supervisor. Lastly, thanks for your review and we hope to see you again...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Easily accessible from Interstates 91 and 84 and located only 12 miles from Bradley International Airport, Holiday Inn Hartford Downtown Area features 215 tastefully appointed guest rooms and suites. Additionally, there is more than 7,200 square feet of meeting and event spaces. Plus a restaurant and lounge. ... more   less 

Additional Information about Holiday Inn Hartford Downtown Area

Address: 100 E River Dr, East Hartford, CT 06108-3233 (Formerly Hartford Plaza Hotel)
Region: United States > Connecticut > East Hartford
Price Range: $135 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Hartford Downtown Area 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Sheraton Hotel East Hartford
Sheraton East Hartford
East Hartford Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hartford Downtown Area staff and other travellers.
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Questions? Get answers from Holiday Inn Hartford Downtown Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure of a good tip,but all rooms are accessible by elevator.”
Bjackman, 8 Feb 2017 | Read review
“8th floor had upgraded bathroom”
chriswQ9239EY, 21 Jan 2017 | Read review
“Love the pillows!!”
Csheeshka, 17 Dec 2016 | Read review
“I will not stay here again and I would not recommend this hotel to anyone. I will be sending a letter stating this.”
Jadtino, 20 Nov 2016 | Read review
“don't stay here.”
karlenew2014, 2 Nov 2016 | Read review
5 of 5
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USD 102* /night
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Prices are for 1 room, 2 adults
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