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Holiday Inn Express & Suites

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1 room 2 adults 0 children
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211 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Ottawa, Canada
Reviewed 9 February 2017

I'd like to commend the professional service of one of this locations employees working the front desk. A gentleman named Christen went beyond my expectations to accommodate my stay. i highly recommend this hotel.

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Thank Josh V
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for the five star review. The best compliment we can get is that you would recommend our hotel. Christian is a great member of our team, reading that he went above and beyond for you while staying with us , makes me very happy knowing he is on our team.

Sheboygan, Wisconsin
Reviewed 8 February 2017

Never stayed at this Hotel because it is quite away from were I usually work. But due to vacancy issues I stayed here. At 1st had issues with WIFI and the business center but the night clerk "Ricardo" was a great help. Got me connected, printed an e-mail, and sent a fax for me. Thanks Ricardo!!

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Thank bralichp
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for choosing our hotel Bralichp, and thank you for the 4 star review. We have upgraded our internet and have been working out some small issues. I think our internet upgrade is an excellent improvement from what we previously had in place, maybe the best in Danbury.

Sagaponack, United States
Reviewed 6 February 2017

perfect and affordable place to stay for a night during a business stay-friendly staff, clean rooms and comfortable beds. Complimentary breakfast in the morning was just right. Tom at the front desk was friendly and very helpful!

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Thank Amanda T
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your review. Good nights sleep , friendly staff and great breakfast . You got to experience everything our hotel has to offer. Thank you for choosing our hotel while in Danbury , we look forward to serving you again in the future.

Woodbourne, New York
Reviewed 31 January 2017

My friend and I were met by Tom at the front desk when we checked in - he was very friendly and welcoming. He made sure we had everything we needed and each time we left the hotel and came back, he always said hello. We will definitely book our next stay in Danbury at this hotel.

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Thank Mary Faire L
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you Mary for the this great review. We have a great team here and it always great when I get to read their name in a review. Thank you for choosing our hotel , we look forward to serving you again when back in our area.

New York City, New York
Reviewed 30 January 2017

Thank you for a satisfactory stay. The bed was okay though a bit lumpy (will be replaced soon I'm sure due to the age of the property), the remote control did not function correctly (only partially, though I worked to reprogram correctly), and hotels.com placed me in a handicapped room for the cheapest option available. It was OVERLY comfortable and...

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1Thank Michael H
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you Michael for this great review. Sorry to hear about the little things that did not seem to work they should have. We are happy you enjoyed your room and the little extra mobility in that room. Our Express Start Breakfast is a big hit . it has a little something for everyone. I completely agree about not being...

Falls Church, Virginia
Reviewed 28 January 2017

Scott has been always excellent guest care with his associates Christian, Tom and Sue. This Hotel IS SECURED, CLEAN, FRIENDLY. CHRISTIAN HAS BEEN WELLTRAINED WITH SUE BY sCOTT, ONE OF THE BEST MANAGER WITHIN THE HOLIDAYS INN. We recommend ths hotel for outstandingguests, international visitors and all families, students, teachers/faculty members and government officials. The rooms are clean, the custodians...

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Thank Enock Camille B
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you Camille for this excellent review. We have a great team and I am happy they all have been able to assist you while staying with us. We look forward to continuing to be your hotel when in Danbury.

Danbury, Connecticut
Reviewed 23 January 2017

I was here while getting ready for my wedding I booked a room here. While most hotels said I wouldn't be able to check in earlier, Chris at the front desk helped me out. He made sure the room was ready for my to be in at 9am as opposed to 3pm like other hotels! Very helpful and very attentive!...

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Thank KarenJSO
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Karen thank you for this great review. Wedding day can be stressful enough, I am happy to see we were able to help eliminate some of that for you stress. Congratulations, and thank you again.

Reviewed 21 January 2017 via mobile

Tom at the front desk is the man!!! We asked Tom where to eat, and he recommended two places, in the past two days we ate at both, and they were outstanding, we even went back for a second time to one of them and will hit the other one for the second time on our way out of town....

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Thank Tenant B
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you Tenant for the five star review. Tom is a great employee, we are lucky to have him and so many other great staff members. Mill Plain Rd here in Danbury has some of the best places to eat in town. I am glad you got some great suggestions. We look forward to serving you again when in Danbury...

Reviewed 21 January 2017 via mobile

Room was nice. Stayed for a business week. Bathroom faucet was loose but housekeeping and maintenance fixed it after a couple of days. The business office computer was not connected to the internet or network so I could not print anything on the printer, but the front desk staff would print anything I needed from their computer. They said they...

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Helpful?
Thank Benny L
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Benny, thank you for the four star review. Thank you for being understanding as we updated our WIFI. We have had some glitches as you mentioned , but I believe they have all been worked out. With the upgrade of access points and additional bandwidth, we should have some of the best free internet for our guest in town.

Reviewed 20 January 2017 via mobile

Upon check in , requested a fan for my room, Ricardo and Will at the front desk were on top of it, and within 2 minutes after getting to my room, there was a knock at the door, and there was my fan being delivered by a smiling face, happy to deliver the fan. I have stayed at many hotels...

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Helpful?
Thank scott b
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you Scott B, this is what service is all about. Our team is always going above and beyond. Thank you for sharing your experience and for the five star review. We look forward to serving you again.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites

Address: 89 Mill Plain Rd, Danbury, CT 06811
Region: United States > Connecticut > Danbury
Price Range: $135 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Comfort Hotel Danbury
Comfort Suites Danbury
Danbury Comfort Suites
Hotel Style:
#2 Romantic Hotel in Danbury
#7 Business Hotel in Danbury
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites staff and other travellers.
2 questions
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Danbury, Connecticut
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quit view, clean rooms, good food, polite and well trained hotel guest associates, good management team empowered by Scott General Manager”
camillebroulaw, 23 Apr 2017 | Read review
“As for King sized bed. You will not be disappointed.”
lorrit144, 28 Feb 2017 | Read review
“Rooms facing back are quieter than front facing rooms but it really isn't an issue because the curtains do a great job of noise blocking.”
FitDD, 27 Feb 2017 | Read review
“ask for Tom!”
amandatE2775UL, 5 Feb 2017 | Read review
“very good view, good guest care providers (Scott, Chris,Tom, Sue, Danna)Carmen”
enockcamilleb, 28 Jan 2017 | Read review
5 of 5