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Holiday Inn Express & Suites

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#10 of 15 Hotels in Danbury
Certificate of Excellence
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175 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Martinsburg, West Virginia, United States
Level Contributor
19 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

One night stop on our way to Massachusetts. Tom checked us in and was very helpful. We are traveling with another couple and sharing a room. The room we had for the night was very nice. The queen size bed was comfy. Very quite location. Then awoke to a nice breakfast.

Helpful?
Thank Karen S
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Karen, thank you for choosing our hotel on your trip to Massachusetts. We are so glad you and the couple you were traveling with enjoyed your stay. We hope to see you again when traveling in our area. More 

1 review
Reviewed 2 weeks ago via mobile

Tom provided the best service I've received in a long time, he was professional courteous and helpful. and because of his great service I look forward to another pleasant stay in the future. Thank you

Helpful?
Thank Travis O
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to share you feedback about your stay at our hotel. We are always pleased to read when one of our team members names are mentioned in a great review. Tom and the entire team look forward to serving you again in the future. More 

New York City, New York
1 review
Reviewed 4 weeks ago

We needed a hotel for a one night stop-over on a short road trip. Excellent stay overall - clean and quiet. The hotel was easy to find - right off the highway - and there were a few nice restaurants in the area. Tom at the front desk was very helpful in getting us settled quickly and efficiently and in... More 

Helpful?
Thank Jane201611
Scott S, Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your 5 star review, Tom is a great member of our team, he was happy to read this review. I am happy we were able to give you a pleasant experience and you were able to enjoy all our hotel has to offer. Our complimentary breakfast I believe is the best offered by any hotel. Thank you... More 

Chicago
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 4 weeks ago

We had 3 adults booked into a 2 queen w/ a sofa sleeper. At check in, I requested to have a room as far from the elevator as possible because I don't sleep through the "ding" sound. Jeannie at the front desk did some shuffling and honored my request, placing us in room 221. We grabbed a couple of delicious... More 

Helpful?
Thank kkasi
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to review our hotel. Your experience while staying with us , is not what we expect any of our guest to experience. All of your comments have been shared with the team, and it is reviews like yours that shed light on a situation that needs attention. We are happy of the level of... More 

Mesquite, Nevada
Level Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 27 October 2016

The hotel was adequate---as they say, "Nothin' to write home about." It came up on our GPS as Comfort Inn and Suites, so we had a heckuva time locating it under it's new owner. It could have been a bit cleaner, but had everything you needed for a night's or weekend stay. The pillows were labeled (on the pillowcase) "Firm"... More 

Helpful?
Thank Melanie G
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

I am glad to see that our hotel had everything you needed for your nights stay. Sorry that in your room the pillows did not seem to have much of a difference in them. I have addressed this with the staff, too make sure another guest does not encounter this issue. We thank you for your review , every guest... More 

Henderson, Nevada, United States
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 October 2016

My wife and I have stayed at this property many times. The stays are comfortable and the free breakfasts are of average quality. If you stay here request a room away from the elevators and ice machine. It is located 15 20 min from the Metro North RR station and a 1 hour 20 min ride to Grand Central.

Helpful?
Thank Joe M
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for the great review. We are so happy to have you as a loyal guest of our hotel. We look forward to continuing too serve you in the years to come. Until next time , safe travels. More 

Greenwood, South Carolina
Level Contributor
5 reviews
Reviewed 3 October 2016 via mobile

Our family was disappointed with our stay. It was very apparent someone had smoked in the room and the smell was trying to be covered up. There were no other available rooms. The hotel is in need up some general remodeling. ( paint , carpet , tile repair )The bath room door opens to hall and creates a problem with... More 

Helpful?
Thank kendrakeeney
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

We are so sorry to read that this was your experience while staying with us. We can not stand when someone breaks the no smoking policy, it is just disgusting. We have been so busy this year and in your case it was unfortunate that we were not able to relocate you to another room. We hope that you except... More 

Camden, Maine
Level Contributor
4 reviews
Reviewed 22 September 2016 via mobile

Adequate Holiday Inn Express. Made reservation 3 months ago when I stayed in June and asked front desk person to be sure I got AARP OR AAA rate. You got it he said! Ricardo at front desk when I arrived, very nice young man, said that rate wasn't available for that night. Next time I will ask for price in... More 

Helpful?
Thank Barbara B
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to review our hotel. Every guest feedback is so important to us, your review as all guest reviews was shared with the team. We look forward to serving you and your four legged family member again in the future. Until next time, safe travels. More 

Huntsville, Alabama
Level Contributor
741 reviews
520 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
Reviewed 7 September 2016

I really, really wanted to rate this hotel above average. At check in I was ready to rate them excellent as the welcome was super friendly. The lobby was attractive enough and had some nice soft seating available for groups to visit and folks to lounge. Our room was a little disappointing. It was furnished fine with a king bed... More 

Helpful?
Thank AGoingGal
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to review our hotel. It was nice chatting with you as well, I wish you and your husband a safe trip to Canada. We look forward to serving you again when in our area. More 

Danbury, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2016 via mobile

I was looking foward to going back to the Holiday Inn & Suites in Danbury, but when we got to our room...simething didn't feel right. It was damp. Even with the AC on. The sheets felt cool and damp...on further inspection, THIS is what I found!! (See pics) MOLD EVERYWHERE!! Yup.. A room not fit for occupancy. The entire first... More 

Helpful?
1 Thank DeniseParrish
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

We thank you for sharing your review here on Trip Advisor. We regret you did not have the typical experience that our guests enjoy while staying with us. From a 5 star review just 5 months ago to a 1 star review this time you stayed with us, seems like maybe there might be more to this than what has... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites

Address: 89 Mill Plain Rd, Danbury, CT 06811
Region: United States > Connecticut > Danbury
Price Range: $155 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Comfort Hotel Danbury
Comfort Suites Danbury
Danbury Comfort Suites
Hotel Style:
#2 Romantic Hotel in Danbury
#7 Business Hotel in Danbury
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites staff and other travellers.
2 questions
Ask a question
Danbury, Connecticut
over a year ago

See all questions (2)

Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 221 is in a good location, away from elevator dings and ice machine noise.”
  • Finish peeling off the bathroom door
  • Sheers with thick drape frame. No blackout shade or curtain here. Sheers complete with chip clip
  • The chair has seem better days.
  • Chip clip holding the curtain together
 of 5 bubbles kkasi, 6 Nov 2016 | Read review
“If you can't find Holiday Inn Express at 89 Mill Plain Rd Danbury, CT, try the same address with Comfort Inn and Suites.”
 of 5 bubbles melgiarratana, 26 Oct 2016 | Read review
“Pick another hotel; there are too many here not to.”
 of 5 bubbles MrDale14424, 7 Aug 2016 | Read review
“Don't take a room in the front of the hotel.”
 of 5 bubbles AndyDyan, 20 Jul 2016 | Read review
“Good location for business or a stop over from HWY 84”
 of 5 bubbles 13DE, 18 Jul 2016 | Read review
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