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Radisson Hotel Cromwell

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Radisson Hotel Cromwell
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396 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Manheim, United States
Reviewed 13 September 2016

The staff was friendly, and the room was clean. Bathroom was very small but overall the hotel was nice. Was not able to use many of the services/amenities available since I only stayed 1 night. Overall, a nice hotel with a reasonable room cost.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Tim D
Management response:

Thank you for taking the time to write a review in regards to your recent stay at the Radisson Hotel Cromwell. Thank you for your kind words regarding our staff as we pride ourselves in delivering service so memorable! On behalf of our entire team at Radisson we thank you for your business and we hope to see you again...

Surprise, Arizona
Reviewed 13 September 2016

We were grossly overcharged for the accommodations. We were a large party of family and friends who stayed at the hotel as it was conveniently located near the wedding we were attending on Saturday. In our room the A/C had to be kept at 71° in order to avoid a musty smell. The only problem was the A/C unit didn't...

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1Thank lblank74
Management response:

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Sincerely, Agata Tesmer | Front Office Manager

Hyannis, MA, United States
Reviewed 12 September 2016

Review collected in partnership with Radisson Hotels
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Thank Steven H
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State College, PA
Reviewed 12 September 2016

We knew right away this hotel was not for us, when we walked into the lobby, but we were in town for a wedding and stuck at this point. Elevators are stuffy and smell like an old basement. Air conditioning vents in the hotel are dripping condensation from the ceiling. Rooms are old and dated, which would be acceptable for...

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Helpful?
2Thank TravelingBZ
Management response:

Thank you for taking the time to write a review in regards to your recent stay at the Radisson Hotel Cromwell As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for letting our property show its age. We have...

Stonington, Connecticut
Reviewed 11 September 2016

Review collected in partnership with Radisson Hotels
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1Thank G2780FKdavidn
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Boston, Massachusetts
Reviewed 11 September 2016

Review collected in partnership with Radisson Hotels
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Thank krittie67
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Dover, New Jersey
Reviewed 7 September 2016

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Thank Creatiko
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Boulder, Colorado
Reviewed 6 September 2016

We stayed here in August when we dropped our daughter off at Wesleyan University. The hotel is 5 miles from Wesleyan and much cheaper than hotels in the Middletown area. There are plenty of places to eat in the area. The room was clean but the double beds need to be updated to queen size to be competitive with other...

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Thank Jason R
Management response:

Thank you for taking the time to write a review in regards to your recent stay at the Radisson Hotel Cromwell. Thank you for your kind words regarding our staff as we pride ourselves in delivering service so memorable! On behalf of our entire team at Radisson we thank you for your business and we hope to see you again...

long island, United States
Reviewed 6 September 2016

Review collected in partnership with Radisson Hotels
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Thank Cynthia G
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Orlando
Reviewed 5 September 2016

Husband loved the hot tub. Room was clean and quiet. Front Desk was overwhelmed, only one person working during our check-in and check-out. Very frustrating to wait in line while the clerk also has to deal with all incoming calls.

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Helpful?
Thank Dawn O
Management response:

Thank you for taking the time to write a review in regards to your recent stay at the Radisson Hotel Cromwell As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology .We have shared your feedback with the appropriate hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Centrally located off I-91 and Route 9, the Radisson Hotel Cromwell is close to both Middletown and Hartford, CT. Just 12 miles South of Hartford, and 6 miles North of Middletown, the Radisson Hotel Cromwell: Indoor Pool & Solarium, Full Service Restaurant & Lounge, CT "Green Lodging" Certified" hotels. Room service Fitness Center. The friendly and knowledgeable staff of the Radisson Hotel Cromwell Hotel near Hartford, CT will go out of their way to make sure that your trip to the Hartford area is successful. Our convenient location to Brownstone Exploration & Discovery Park, Lyman Orchards, Connecticut Science Center and Rentschler Field. The Radisson Hotel Cromwell invites you to experience full-service hospitality at its best in the Hartford area. ... more   less 

Additional Information about Radisson Hotel Cromwell

Address: 100 Berlin Rd, Cromwell, CT 06416-2603 (Formerly Crowne Plaza Hotel Hartford - Cromwell)
Region: United States > Connecticut > Cromwell
Price Range: $117 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Cromwell 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Crowne Plaza Cromwell
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Cromwell staff and other travellers.
6 questions
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Questions? Get answers from Radisson Hotel Cromwell staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try closer to lift rooms. I don't think there are good view rooms here”
 of 5 bubbles ankitg445, 6 Oct 2016 | Read review
“Indoor pool located on the first floor. If you're close, I hope you enjoy the smell of chlorine and noise.”
 of 5 bubbles 191richb, 2 Oct 2016 | Read review
“Book another hotel. This one is very outdated.”
 of 5 bubbles lblank74, 12 Sep 2016 | Read review
“Stay someplace else.”
 of 5 bubbles TravelingBZ, 11 Sep 2016 | Read review
“Probably best rooms they have is on the 3rd floor”
 of 5 bubbles traveler8818, 17 Aug 2016 | Read review
5 of 5