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Radisson Hotel Cromwell

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Radisson Hotel Cromwell
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372 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Peshtigo
Reviewed 2 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Bea T
Management response:

Southport, United States
Reviewed 3 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank jamesjR1464KR
Management response:

Portsmouth, New Hampshire
Reviewed 13 December 2016

Review collected in partnership with Radisson Hotels
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Helpful?
Thank 37arw
Management response:

Beacon Falls, Connecticut
Reviewed 5 December 2016

Don't ever stay at this hotel they will say you smoked in the room when you didn't and charge you a ridiculous charge to your credit card. Then when you try to dispute the charge they don't call back for hours, when you finally get a hold of the manager they don't even know what to say and stays silent...

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Helpful?
1Thank dmk112385
Management response:

Dear Guest, The majority of Radisson Guests requests favor a non-smoking hotel environment. To provide this experience is to not allow smoking within the building. We do provide designated smoking areas outside the building to accommodate the needs of guests who smoke. All of our Guests are reminded upon arrival at the hotel that smoking is not permitted inside the...

New York City, New York
Reviewed 5 December 2016

lady who checked me in saturday night very helpful great customer service hotel clean very welcoming lobby very nice will return love the christmas tree nice touch room was comfortable will return ........

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Helpful?
Thank _mariesantoro123
Management response:

Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire team at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Agata Tesmer...

Fayetteville, North Carolina
Reviewed 5 December 2016 via mobile

The team is very professional and accommodating. Rooms are clean and well stocked. The hotel is close to shopping and easy access to the off ramp. The restaurant staff (Sheffield's) is very laid back, tentative and friendly.

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Helpful?
Thank AMcLaughlin16
Jurgita S, General Manager at Radisson Hotel Cromwell, responded to this review

Dear AMcLaughlin16, Thank you for taking the time to review your recent stay. I am glad that you enjoyed your stay and very professional and accommodating team. We hope that you will visit us again soon!

Boston, Massachusetts
Reviewed 1 December 2016 via mobile

I stayed here in June and had a less than desirable stay. I was in the area on business recently and while looking for a hotel near my first client visit the next day, this place fit my needs. I was very hesitant to stay here again but for one night I thought it would be okay. I forgot how...

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Helpful?
1Thank Biztraveler2222
Management response:

Thank you for taking the time to write a review in regards to your recent stay at the Radisson Hotel Cromwell As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for letting our property show its age. We have...

Spring Hill, Florida
Reviewed 27 November 2016

I arrived after midnight and the manager upgraded me to a king bed. The room was clean and large. The bed was very comfortable and there were many fluffy pillows. I would definitely stay here again.👍👍

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Deborah M
Management response:

Thank you for taking the time to write a review in regards to your recent stay at the Radisson Hotel Cromwell. Thank you for your kind words regarding our staff as we pride ourselves in delivering service so memorable! On behalf of our entire team at Radisson we thank you for your business and we hope to see you again...

Reviewed 26 November 2016

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Robert K
Management response:

Nashua, New Hampshire, United States
Reviewed 26 November 2016

Review collected in partnership with Radisson Hotels
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Thank Linda R
Management response:

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Centrally located off I-91 and Route 9, the Radisson Hotel Cromwell is close to both Middletown and Hartford, CT. Just 12 miles South of Hartford, and 6 miles North of Middletown, the Radisson Hotel Cromwell: Indoor Pool & Solarium, Full Service Restaurant & Lounge, CT "Green Lodging" Certified" hotels. Room service Fitness Center. The friendly and knowledgeable staff of the Radisson Hotel Cromwell Hotel near Hartford, CT will go out of their way to make sure that your trip to the Hartford area is successful. Our convenient location to Brownstone Exploration & Discovery Park, Lyman Orchards, Connecticut Science Center and Rentschler Field. The Radisson Hotel Cromwell invites you to experience full-service hospitality at its best in the Hartford area. ... more   less 

Additional Information about Radisson Hotel Cromwell

Address: 100 Berlin Road, Cromwell, CT 06416 (Formerly Crowne Plaza Hotel Hartford - Cromwell)
Region: United States > Connecticut > Cromwell
Price Range: $118 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Cromwell 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Crowne Plaza Cromwell
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Cromwell staff and other travellers.
6 questions
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Questions? Get answers from Radisson Hotel Cromwell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try closer to lift rooms. I don't think there are good view rooms here”
 of 5 bubbles ankitg445, 6 Oct 2016 | Read review
“Indoor pool located on the first floor. If you're close, I hope you enjoy the smell of chlorine and noise.”
 of 5 bubbles 191richb, 2 Oct 2016 | Read review
“Book another hotel. This one is very outdated.”
 of 5 bubbles lblank74, 12 Sep 2016 | Read review
“Stay someplace else.”
 of 5 bubbles TravelingBZ, 11 Sep 2016 | Read review
“Probably best rooms they have is on the 3rd floor”
 of 5 bubbles traveler8818, 17 Aug 2016 | Read review
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