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Holiday Inn Express Branford/New Haven

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Holiday Inn Express Branford\/New Haven
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196 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Reviewed 4 weeks ago

Booked the King suite with jetted tub. Upon arrival I noticed a sign that the hotel is under construction and is in the process of being updated. I was surprised to see that the "suite" was located on the first floor in the middle of the hallway. Usually suites are end rooms that are larger than normal rooms. The room...

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Helpful?
Thank joannec386
IHGService, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear joannec386, Your business is much appreciated and thank you for leaving feedback. It concerns us that you find our hotel facility and rooms to be outdated. Your review will be taken up with our team to consider for enhancements necessary. We are grateful though, that you have rate our service four stars. Thank you for your patronage and we...

Boston, Massachusetts
Reviewed 4 weeks ago

I stayed here for one night in late December for a trip to Yale to see the museums. The staff was very nice and helpful. The room was larger than I expected and the beds were very comfortable. I have to agree with the reviewers who say that the walls are very thin. I could hear the conversations of the...

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Helpful?
Thank BilB126357
Mont Vernon, New Hampshire
Reviewed 25 December 2016 via mobile

Where to begin? My stay at the Holiday Inn Express in Branford has been the worst of any hotel stay I've ever had. Upon arriving there were strange characters lingering in the lobby and outside who followed my husband around like pickpockets. Then we arrived at our first floor room to find that the privacy curtains don't close. I love...

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Helpful?
1Thank atraynor2
IHGService, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear atraynor2, Thank you for staying at the Holiday Inn Express Branford New Haven, CT and for posting a review. Your feedback was very detailed and we appreciate that. On the other hand, I apologize that the amenities and the cleanliness of the room, particularly the bathroom did not live up to your expectations. I would like to learn more...

Reviewed 5 December 2016

I'm from the UK so wasn't expecting the shock of paper plates and plastic knives and forks for breakfast - shockingly poor considering the cost of the rooms. The receptionist was dour and miserable; she told me the person I was meeting wasn't booked in when she was and offered no assistance in booking a taxi. The rooms were tired...

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Helpful?
Thank j1mmythunder
IHGService, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear j1mmythunder, Greetings from the Holiday Inn Express Branford New Haven, CT! Thanks for the time you invested in posting a review. I'm sorry to know that we did not meet your expectations in terms of the utensils provided by the hotel and the lack of sound proofing in your room. I assure you that these are not the brand...

Syosset, New York
Reviewed 16 November 2016

Visiting in Branford I was reluctant to stay here due to previous poor reviews. However, there were no incidents of anything negative. The carpet in the hall and the room that we stayed in Room 125 was shampood thoroughly or replaced. The desk clerk was very nice and gave us cookies. The room was bathroom was very clean and towels...

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Thank lindaziti
Reviewed 11 November 2016 via mobile

Our room was nice. It was very clean, with plenty of space in it for us to move around. The staff was friendly. We were only there 1 night for a wedding. The bed was very comfortable, with plenty of pillows. There was a mini fridge in the room but no microwave.

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Helpful?
Thank Alyssia S
Westfield, New Jersey
Reviewed 8 November 2016

Holiday Inn Express is probably the best hotel in this area to stay as far as proximity to our destination. It is clean, provides a good breakfast with something for everyone, and the staff is always pleasant.

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Helpful?
Thank Lea F
Fingal
Reviewed 30 October 2016

Stayed here while on business for two nights recently. Check in was easy and pleasant. Room at front beside stairs was huge and seemed clean. Bathroom clean also but large part of bath had finish worn away but overall very happy with room although quite noisy until traffic eased about 10.00pm. Breakfast buffet was basic as expected but quality poor....

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Helpful?
Thank Shels4ever
Jacksonville
Reviewed 28 October 2016

If you need to be in Brqanford, this is a stop. The hotel was clean and well maintained as you would expect for the chain. I did one night while on business and all was as it should been. Also take note, their hot breakfast looked pretty good.. complete with scrambled eggs, beacon, and sausage gravy. Although I can't tell...

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Thank Thomas O
Boston, MA
Reviewed 27 October 2016

This is the only "brand" hotel in this part of CT. This hotel is average.The owner has taken the nautical theme and the air deodorizer to the extreme. While the rooms are large and this is where they could take advantage of decorating, but the decor in the rooms is very basic and a bit outdated. The elevator is slow...

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Helpful?
Thank Stephanie S
IHGService, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear Stephanie S, We appreciate your stay and taking the time to leave us your insights. We are pleased to know that our clean rooms and suitable location has met your needs. On the other hand, we apologize for the inconveniences that you have experienced due to the speed of our elevators and issues on sound-proofing. Rest assured that your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Branford-New Haven, CT. This beautiful, newly built hotel is conveniently located off I-95 at Exit 55, just 1 mile from Downtown Branford. Situated 10 miles from downtown New Haven, 35 miles from the Hartford Convention Center & 45 minutes from Bradley International Airport, this property features 96 beautifully appointed oversized guest rooms. The hotel features a Complimentary Express Start Breakfast along with the most up to date amenities and facilities including an Indoor Pool, Whirlpool, On-site Laundry Facility, Fitness Center, Business Center and Free High Speed Internet Access. Ideal for business or leisure, the Holiday Inn Express Branford-New Haven, CT hotel is only minutes from local businesses and attractions. Free WiFi & Ethernet High Speed Internet throughout the hotel!Visiting on Business:The Holiday Inn Express makes doing business easy, located just minutes from: Harley Davidson, Wal-Mart, Home Depot, Lowe's, HondaVisiting Area Attractions:Be close to all that this area has to offer, including the Branford Festival, Branford Town Center, Thimble Islands, Yale University, Lighthouse Point, Ocean Beach State Park, Trolley/Peabody Museums.'STAY SMART' at the Holiday Inn Express Branford-New Haven, CT and Experience this new hotel with outstanding services and amenities. ... more   less 

Additional Information about Holiday Inn Express Branford/New Haven

Address: 309 East Main Street, Branford, CT 06405
Region: United States > Connecticut > Branford
Price Range: $145 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Branford/New Haven 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Branford/New Haven Hotel Branford
Holiday Inn Branford
Branford Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Branford/New Haven staff and other travellers.
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Questions? Get answers from Holiday Inn Express Branford/New Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor is being refurbished.”
 of 5 bubbles j1mmythunder, 4 Dec 2016 | Read review
“As per previous reviews stayed on a lower floor. Very quiet.”
 of 5 bubbles lindaziti, 15 Nov 2016 | Read review
“low floor as the elevator is very slow.”
 of 5 bubbles stephanies654, 26 Oct 2016 | Read review
“Stay away from here. Far away.”
 of 5 bubbles kanfer1, 10 Jul 2016 | Read review
“Even numbered rooms have slightly better view. Odd numbered face auto dealership.”
 of 5 bubbles 592jeffreyl, 7 Jul 2016 | Read review
5 of 5