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BEST WESTERN Danbury/Bethel

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BEST WESTERN Danbury\/Bethel
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246 Reviews from our TripAdvisor Community

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Showing 239: English reviews
New York City, New York
Reviewed 1 week ago

This was our second stay here. The first time we also had issues but they assured us that this was not usual and that the rooms we had should never have been occupied; it was an error. Since it was a convenient location to business we had in the area we decided to give it another try. BIG MISTAKE! Rooms...

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Helpful?
Thank Nightangel1
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you for your feedback. I apologize for any inconvenience that occurred during your stay. I did talk to your husband that day by a phone call. We both spoke about the situation that occurred during your stay. Thank you and have a wonderful week, Rosaria Sproviero Regional GM

Millis, Massachusetts
Reviewed 4 weeks ago

Stayed here on a friday night while visiting in town. Staff was pleasant and room was clean. Hotel is fairly close to highway but found the room surprisingly to be very quiet. Solid construction! There are a few restaurants fairly close by too.

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Helpful?
Thank Skeets37
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your positive review. The staff and I appreciate your business. Please come again when in the area. Have a wonderful week, Rosaria Sproviero Regional GM

Ontario, Canada
Reviewed 5 weeks ago

I had hoped for more out of a Best Western hotel than this. When I arrived there was no parking in the front lot, and my wife and I had just made an 8 hour trip, and arriving at 1am with our 5 month old, so I was told I could use the back lot, and scan into the back...

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Helpful?
Thank Bonniesppl
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I would like to thank you for your feedback. It is very important to us. I am sorry to hear you had no parking in the front area. I am sorry to hear that you didn't enjoy our breakfast with many items including fresh fruit that is located at the front desk. I hope you will try...

Myrtle Beach, South Carolina
Reviewed 27 October 2016

We checked into the room Oct. 21st and we were told that he A/C was turned off and system drained but it was going to be cool weather (outside) and we can open the window, well the room was very warm and we were on the first floor so when you open the window it was into the parking lot...

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Helpful?
Thank dennistaz61
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I appreciate your feedback. It is very important to us. We apologize for any inconvenience that occurred during your stay. We did have a problem with the A/C and mentioned it to our guests during everyone's check in. We wanted to let our guests know of the situation. Our maintenance engineer did take care of the situation...

Bronx, New York
Reviewed 25 October 2016

My husband and I wanted to celebrate our anniversary at a local German restaurant and did not want to drink and drive. B W was close to all, clean and very affordable what a nice surprise! We suggest you stay here next time you are in Danbury CT

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Helpful?
Thank Michelle R
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Happy Anniversary! Thank you so much for your kind words about our hotel. We truly appreciate it. The staff and I would also like to thank you for recommending us. Have a wonderful weekend, Rosaria Sproviero Regional GM

Rochester, New York
Reviewed 24 October 2016

The room was nice and clean. The exterior of the hotel was a bit dated with the glass atrium over the breakfast area but the rest of the hotel(rooms & hallways) had been updated. The breakfast was underwhelming. The coffee machine, juice machine, and pancake machine were all broken with signs on them saying so. They had a couple Mr....

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Helpful?
Thank Terriw99
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you very much for your feedback. The staff and I truly appreciate your business. We apologize for the broken machines but we did take care of the situation. Thank you and have a wonderful week, Rosaria Sproviero Regional GM

Ct
Reviewed 22 October 2016

pleasant hotel and surrounding area not easy to find but worth the effort staff were friendly and the bed was very very comfortable breakfast was adequate front desk was helpful free apple and lemon water and daily newspaper. the car park made it easy to get in and out

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Helpful?
Thank CKG1
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I would like to thank you so much for your kind words. We truly appreciate your business. We are so happy you enjoyed your stay. Please come again, Rosaria Sproviero Regional GM

Hoylake
Reviewed 21 October 2016

Rooms were comfy , clean and quite well decorated, though the exterior and the foyer were dated and utility. adequate breakfast to get you on your way with bakery goods,cereals, cooked items,juice and beverages.Easy to find the hotel(on the highway and good access to other routes). Various eatery chains and independent restaurants within 1 mile, just 90 mins from La...

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Helpful?
Thank Pamela B
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your positive review about our hotel. The staff and I truly appreciate it. Please join us again when in the area. Have a wonderful week, Rosaria Sproviero Regional GM

Toronto, Canada
Reviewed 20 October 2016

Overall the best spot to stay in the area. The only complain I have is with the internet access. The rooms are well kept, and have quite a good visual appearance. Although one colleague had non functional heat it was fixed ASAP.

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Helpful?
Thank Clayton Y
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your kind words about our hotel and staff. We truly appreciate your business. Please come by again when in the area. Have a wonderful weekend, Rosaria Sproviero Regional GM

Port Orange, Florida
Reviewed 20 October 2016

My wife and checked into the Best Western on the afternoon of October, 19, 2016 only to find the temperature in our room hovering at 80 degrees plus. I turned on the A/C system, noted no change in the temperature whatsoever, and went to the desk seeking assistance. I was bluntly told that the A/C systems were turned off since...

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Helpful?
2Thank wilburbythesea2016
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I would like to apologize for any inconvience that happened during your stay. We are sorry that you had problem with your a/c. We did get the situation fixed. Please try us again when in the area. Have a wonderful weekend, Rosaria Sproviero Regional GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about BEST WESTERN Danbury/Bethel

Address: 11 Stony Hill Rd, US Route 6, Bethel, CT 6801 (Formerly BEST WESTERN PLUS Danbury/Bethel)
Region: United States > Connecticut > Bethel
Price Range: $119 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Danbury/Bethel 2.5*
Number of rooms: 69
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Also Known As:
Best Western Plus Danbury/Bethel Hotel Bethel
Best Western Bethel
Bethel Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Danbury/Bethel staff and other travellers.
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Ontario, Canada
3 months ago

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Questions? Get answers from BEST WESTERN Danbury/Bethel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose any room at this hotel - run far away and choose another”
 of 5 bubbles Nightangel1, 28 Nov 2016 | Read review
“Ask for a second floor room and drive around to the back of the hotel to unload on that level.”
 of 5 bubbles jc44, 19 Oct 2016 | Read review
“Floor 3, odd numbered rooms”
 of 5 bubbles lancereyn0, 16 Aug 2016 | Read review
“King sized handicap accessible is a large room.”
 of 5 bubbles xstchlady, 12 Jul 2016 | Read review
“avoid second floor, it is at the parking level, anybody can stare into your room”
 of 5 bubbles TheUSATraveler2015, 23 Jun 2016 | Read review
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